Kukui Meat supplies a wide variety of meats, catering particularly to Korean flavors. Being Korean, our family has been purchasing pig feet here for as long as we can remember (it's hard to find the right kind for our Korean dishes anywhere else).
My mom's church was having a dinner potluck and my mom agreed to cook pigs feet (jokbal) for the get together. She called Kukui Meat a day early and placed her order and they agreed to have it ready in the morning the next day. She went in to pick up her order in the morning and the two men there claimed no one had received an order. She explained that the man who took her order over the phone asked for her phone number and said it would be ready in the morning. Both denied ever having received any information. While my mom was discussing the situation, one of them rudely and abruptly told her to move her car, which makes no sense since she is a customer of the establishment. She got upset so she left without her order. A little while later, she received a phone call from Kukui Meat saying that they would deliver her order and she was so done with them she declined. But...how did they get her number when they claimed no one took down her information the night before?
Yes, they might be the only place that sells pigs feet, which is a dish we eat every so often. However, it doesn't matter if they're the only supplier on the island because we are never going to give them our business ever again. I cannot believe how utterly rude and disrespectful they were. I understand that businesses can make mistakes but all it takes is an apology for the inconvenience and then we can all move on. You can't just deny it and then rudely tell the customer to move their car.
NEVER RETURNING. And if anyone asks where they can purchase their supply of pig feet, we're definitely NOT recommending. Ugh what a terrible way to start the morning. read more