1. Kuehne & Nagel

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Edmonton, AB

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Kuehne & Nagel

3.0 (1 review)

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12 years ago

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The UPS Store

The UPS Store

(2 reviews)

Man.... friendly service in this UPS Store. I come here when I need a pick-me-up because I know the…read moreguy at the counter is gonna be nice to me. Sad, I know. I'm not even really shipping anything half the time. I'm just sending an empty box to myself. That's saying a lot too because it can't be easy putting a positive face on UPS, the company of the hidden, compounding, and multiplying fees. Have you ever sent or received a package via UPS only to find out you owed them $8000 in brokerage fees for an item that's worth 10 bucks? Plus GST x2 because they charge tax on the goods themselves AND on the brokerage fee. Then they send you another bill a week later because they forgot to charge you 9.5% of the parcel's domestic value. Having a UPS driver at your door is like inviting a vampire over to your house. They'll keep coming back for more and it's your fault because you let them in. (BTW, 'brokerage fees' are the fees UPS charge you for clearing your goods through customs. Yes, they charge for that.) Moral of the story?--only use UPS for shipping within Canada. And if you're lonely. Anyway, I'm getting off topic... The service here, in addition to being friendly, is fast and the staff are knowledgable and attentive. We've all had the experience of standing in line at a post office or shipping centre with some pain-in-the-ass customer in front of us asking every question under the sun about shipping rates for their parcel. They always want to get it sent the fastest way for the lowest cost. It would take them less time to walk it to its destination than to inquire about the cheapest rates. Then they pay with change. Unrolled!!! (Those people deserve high brokerage fees.) That has happened to me a couple of times here but the counter guy always greets me and asks if there's something quick he can help me with while the guy ahead of me is counting out his quarters. I then give him my self-addressed box and away I go. Faith in humanity restored. For 5 minutes.

When I came into this store to pick up a registered mail, it was like coming into a surf shop…read more Like groovy man, the guy working behind the counter has this cool, laid back, and friendly attitude that makes it pretty stress free coming here. I gave him my pick up notice and he came back for it right away. I can't recall if I had to sign for it or he just checked my ID. The guy seems to really like his job, which is awesome. Hang ten, until next time I have to pick something up at this UPS.

Pak Mail Centres - Grandpa

Pak Mail Centres

(12 reviews)

Terra Losa

The service here it excellent. I sent a package to the US and missed the cutoff time for that day…read morefor FedEx so it was sent out the next day. I was advised how best to fill out the customs form with package contents and I think it was an extra $2 charge for the form and then I purchased signature requirement which added to the cost. It was estimated to be a week to arrive at the destination. Dawn showed me the packing slip with the tracking number so I could take a photo and track the package. The next day I saw the package arrived in Calgary but then was returning to Edmonton due to lack of information for the recipient. I called Pak Mail and spoke with Marsha and she was really great to call and find out what was going on. She left me a few messages to inform me the package might be coming directly to my home and to return it back to them and we would get it sorted out. I called the next day as I saw the package was again in Calgary and they said it looked like it was on its way and shouldn't be an issue. The package arrived on the Monday instead of the Friday with the extra detour. I was impressed with the prompt and friendly service of the staff here and would definitely recommend them for any delivery needs you have. They offer a number of delivery carriers to suit your needs so that is great to have choice!

They are the absolute best! Always willing to help out with all your shipments and pickupsread more

Pak Mail

Pak Mail

(8 reviews)

Pleasantview

Impressed by the service and hustle shown by the folks at PakMail…read more Everything for shipping - from mattress bags for only $5.50 for queen size (for moving), boxes of every size and shape, bubble wrap, stretchy plastic wrap, even little zippy bags in bulk which are handy if you're crafting. I came to send a package overnight courier, and they patiently weighed every combination so I could send the package with maximum value. They even wrapped a garage opener remote with bubble wrap so it wouldn't be damaged in shipping. I didn't ask, they didn't charge, the gentleman just went ahead and did it for me while I filled out the waybill. Sign on the register says they prefer cash and debit - pretty much every small business does, and it doesn't hurt me to support a local business by not using a high fee credit card that they pay 2-5% in transaction fees for. Shipping charges were as expected and as quoted by the shippers website, no add-ons, nothing shady, which is always a concern when I go to an independent shipping outlet. Monthly specials - yes there are! There's even a shop pup Leo! Leo checked me out very thoroughly, I'd been to the dog park just the day before. Rated me as a pass, didn't really care to interact. Relaxed fella just lays on the floor napping.

I appreciate Pak Mail so much!…read more I am often away from home and my parcels are always kept with care from the friendly staff at Pak Mail! Highly recommend!!!

Kuehne & Nagel - shipping_centers - Updated October 2026

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