Man.... friendly service in this UPS Store. I come here when I need a pick-me-up because I know the guy at the counter is gonna be nice to me. Sad, I know. I'm not even really shipping anything half the time. I'm just sending an empty box to myself.
That's saying a lot too because it can't be easy putting a positive face on UPS, the company of the hidden, compounding, and multiplying fees. Have you ever sent or received a package via UPS only to find out you owed them $8000 in brokerage fees for an item that's worth 10 bucks? Plus GST x2 because they charge tax on the goods themselves AND on the brokerage fee. Then they send you another bill a week later because they forgot to charge you 9.5% of the parcel's domestic value. Having a UPS driver at your door is like inviting a vampire over to your house. They'll keep coming back for more and it's your fault because you let them in. (BTW, 'brokerage fees' are the fees UPS charge you for clearing your goods through customs. Yes, they charge for that.) Moral of the story?--only use UPS for shipping within Canada. And if you're lonely. Anyway, I'm getting off topic...
The service here, in addition to being friendly, is fast and the staff are knowledgable and attentive. We've all had the experience of standing in line at a post office or shipping centre with some pain-in-the-ass customer in front of us asking every question under the sun about shipping rates for their parcel. They always want to get it sent the fastest way for the lowest cost. It would take them less time to walk it to its destination than to inquire about the cheapest rates. Then they pay with change. Unrolled!!! (Those people deserve high brokerage fees.) That has happened to me a couple of times here but the counter guy always greets me and asks if there's something quick he can help me with while the guy ahead of me is counting out his quarters. I then give him my self-addressed box and away I go. Faith in humanity restored. For 5 minutes. read more