The service here it excellent. I sent a package to the US and missed the cutoff time for that day…read morefor FedEx so it was sent out the next day. I was advised how best to fill out the customs form with package contents and I think it was an extra $2 charge for the form and then I purchased signature requirement which added to the cost. It was estimated to be a week to arrive at the destination. Dawn showed me the packing slip with the tracking number so I could take a photo and track the package. The next day I saw the package arrived in Calgary but then was returning to Edmonton due to lack of information for the recipient. I called Pak Mail and spoke with Marsha and she was really great to call and find out what was going on. She left me a few messages to inform me the package might be coming directly to my home and to return it back to them and we would get it sorted out. I called the next day as I saw the package was again in Calgary and they said it looked like it was on its way and shouldn't be an issue. The package arrived on the Monday instead of the Friday with the extra detour. I was impressed with the prompt and friendly service of the staff here and would definitely recommend them for any delivery needs you have. They offer a number of delivery carriers to suit your needs so that is great to have choice!

They are the absolute best! Always willing to help out with all your shipments and pickupsread more

I was blown away by this company.. Moved from Edmonton to Vancouver in 2014. From the get-go,…read moretheir staff was so helpful and friendly. Barry even insisted on an in-person visual survey of my items before providing me with a quote. After getting a competitive quote for my move I decided to go with QHP. Their employees were friendly, funny, and incredibly efficient. Keep in mind, the move was from Edmonton to Vancouver (a 12 hour drive) so My girlfriend and I drove down the day before, stayed in a hotel and arrived at our apartment at 8am the next morning. Much to our surprise QHP was already there when we showed up and had half of the truck unloaded! The unloading was complete before noon. As if we weren't pleased enough with them being helpful and ahead of schedule, our final cost ended up being LOWER than what they had quoted us. (Not to say that will happen in every case, but we lucked out) I highly recommend this company to anyone looking for a short or long-distance move. Their efficiency mixed with their exceptional customer service make them a logical first choice.

Pretty bad customer service just trying to get a quote. Made an appointment so they could come by…read moreand give an estimate. They called to confirm, so we spoke less than 2 hours before the appointment. I told the estimator I would be there. On the way home, there was a major accident and I got stuck in traffic. Tried to get ahold of the estimator by 2 phone numbers and email, and they did not answer or respond. Got home 15 minutes late and they had already left. In today's day and age, you need to be able to answer a phone call to handle off-situations like this. If you can't even do that for an estimate, I'd hate to see their service during an actual move.

100% recommend these gentleman, they were awesome to deal with. Very respectful & 100% knew what…read morethey were doing & there knowledge was top tier as well & best of all they were quick & on time. I didn't have to wait hours on end for them to show up like any other companies I have dealt with in the past! So if you need any hauling talk to this company! You wont be disappointed!!!!!

The last time I went in here, I used to sales department, not the service department. I found that…read morethe sales department was just like any other telus store: commission driven sales associates who will do whatever they need to to have a sale. I came in here with my boyfriend and he bought an iPhone. I wanted to get a new phone but telus wouldn't give on a mid contract offer. The salesperson told me to call them tomorrow and they would budge. She finished by asking if we would come after 12pm the next day because that was when she started and she would really love to help us. Yea, you would really love the commission off of us. A day later, my jealousy took over and I decided I needed an iPhone too. I went into telus and I stood in line for 30 minutes while I watched 3 salespeople help out customers. One of the salespeople ended up dashing out after helping his customer. I thought it was ridiculous that he wouldn't stay to hep out the long and impatient line that had formed. I was really unimpressed with the sales side of this Edmonton Cellular. I was actually annoyed that I ended up giving the sale to that women who had helped me before. She hadn't even really done much. My boyfriend convinced me to get the iPhone more than the salesperson did! Enjoy your undeserved commission.

Well, since you can't actual write a review on Telus as a money hungry company that forgot what…read moredealing with customers actually means because of the monopoly they have on Alberta's telecommunications market, I had to pick one random store that just sells their magic beans. I don't write reviews because I know no one gives a shit but I have to say the one installer I had here actually cared, corrected a problem with the initial installation went above and beyond to fix the problem and totally deserves some credit and a raise. I seriously felt like a customer again and it felt truly strange. No fees, no hidden costs, no up-selling, no bullshit. They came in, fixed it, and I'm now paying for what I signed up for originally. Sad when a company does what it says it's going to do becomes a 5 star review. I'll leave the installers anonymous but they did a great job. Thank you.

One of the most unprofessional and worst companies ever disgusting got them to do a yard clean and…read moreat first after negotiation, she called me 420 including tax, for junk that can fit all in a 20 yard bin which I thought OK, that's Fine so when they showed up the guys straight away, started taking pictures and talking to the manager lady on the phone, which I knew something Was up because that's how it starts. He handed me over the phone to speak to the manager. I spoke with when I made the booking she Starts telling me because there's other stuff and that they're all over the backyard which by the way is a small residential home she started saying because Of that the price was At first 550 plus tax I'm like we agreed on 400+ tax She started saying that I said is just gonna be fence wood, which was not true. I did say fence wood, and a couple of other things, but they were all equivalent. To a 20 yard bin size of stuff so it doesn't matter what they were. It wasn't anything crazy like heavy machinery or confetti that you have to pick up all over the ground or anything biohazard Simply chopped up tub, couple of doors, most of it fence wood, and some sheet metal and also this is the funny part that she thought they can drive up to the pieces and just dump it right away wow so because they have to take 10 steps to the bin to throw it that just has an extra $150 in my opinion was just excuses to add more money so they can take advantage of me And because they're already there puts me in a tough situation cause I needed the stuff gone so after arguing back-and-forth, I said OK I'll do 500 which was already $100 more than we agreed on and I'll do that Even though I didn't want to because I feel like that's dirty business and she knew that and she didn't care and she insisted that she wanted GST on top of the 500 which comes up to 525 I said I already came up $100 just include the tax into it. She was not having it. She didn't even care it's that or they're just gonna leave. It took us 20 minutes to argue over $25 again. I'm thinking they're already here. It's been two days since we booked this. I don't have to wanna go make another appointment With another company cause that's gonna take him longer so they took advantage because of that situation and had no choice but to do it So they started to do the work and it was very sloppy and lazy like one guy was out of shape and old and the young guy was OK but also a little bit lazy they were there for an hour and 45 minutes and 45 minutes of that was just relax talking and taking long breaks and hour worth of work for them to dump it into the bin when they started, I had a lock on the door gate and the key was not working because I think the lock was corroded so I said it was OK for them to cut it off. They ended up damaging the vinyl siding and the door lock With a electric machine cutter because they couldn't hold it still so they rough it up a bit If they have to replace that vinyl post and that gate lock assembly Way over $150 so at first, I asked the guy to take a bit off. He quickly said no and started arguing back- that I said that was OK but it wasn't he thought he can get away with the damage or I was too stupid to notice that or was gonna do anything he was talking with his manager that lady on the phone who gave me a quote and the guy must've gotten really angry because she must've been mad he said or something and then he's like you know what you don't have to pay anything. I'll take care of it. It's free. Then he said take 100 off pay 400 that's it OK cause at first I wanted $50 off and he said no and that's when the argument started I was gonna just take $50 off, but then after he Made it into a bigger problem I said no you know what I'm not gonna take that so I stuck on my original hundred dollars off that he offered. I was gonna offer them 400+ tax then you start talking to his manager again. She said no, we'll do the original $50 off I thought about it. I said no that damage is way more than $50 at first. Threatened me they're gonna dump the stuff if I Don't pay

Fast and friendly service. Good pricing. Bin was good size and easy to open walk in door. Will use…read moreservice again