Went for cleaning and xray, they quoted me 550.00 and ended up paying 800.00 for half the job done, their staff are not friendly ,the consulting was done before panaromic exray and pictures, more so personal questions, i have no insurancs, so asked for pricing, they verbally throwing numbers at me, e g. Implant for one tooth consultation only $960.00 for crown $2000.00 and $1100.00 for cleaning and exray, they won't give you in writing, after 2 visits i didn't go for 3rd visit because i was in terrible pain for over 2 weeks with my gland swollen up with ear infection, very disappointed at their sevice. You might as well do your own cleaning. Imagine how much would 1 tooth implant will cost, i wonder if they going ro put real gold in my mouth. I give them 0 stars. read more

Please avoid this "Prosthodontist." In my experience this dentist doesn't provide dentistry in accordance with CDSA standards or ethical guidelines. He didn't provide me written estimates through the treatment plans or Quotes under ABC guidelines that should be generated over $800. This way, he provides confusing estimates and treatments without obtaining patient consent. For example, he quoted me $400 per extraction and then $$1849 for 3. When I questioned the math, he delayed treatment until I sought out another dentist, who actually provided better treatment than Kucey dental group. Once, he provided a consult that indicated he was going to provide three extractions and implants he never did complete this but sent me on a winding treatment process with his wife to provide general dentistry fixes that I could have obtained elsewhere for cheaper. His wife had notified me the day prior to her fixes to ask if I wanted a hygienist appointment. I refused and stated that I had one two months prior. She then completed the fixes, left the room and had the hygienist come in to do it anyway. As they didn't obtain adequate patient consent, forced me to do it anyway, and charged an exorbitant rate - when they had actually told me I was actually there for the three extractions on my right side, I reflected that I couldn't proceed with the treatment I felt was more needed. Dr Brian ended up intervening and stating that he would complete one of them and he actually extracted one tooth on my left side that he hadn't even explained needed extraction. When I asked him to submit a treatment plan quote through the ethical / standard Alberta Blue Cross billing process, he then denied treatment for over three months. I then found another dentist whose skills are far superior than Dr Kucey. I note on Dr Kucey's reviews that he often provides only verbal quotes and then charges exorbitant fees that are well over triple what he originally quoted. He originally quoted my extractions at $400 per tooth. When I questioned the $2200 math, he refused. He performed excessive dental work that wasn't necessary and I switched dentists to obtain the extractions, implants and crowns I needed. He stated that the implants would be around $4000 and crowns would be $2000. I obtained my 3 extractions for under $600, 3 implants for $6000, and crowns for under 4500 from elsewhere when it would have cost me over $30000 from Kucey dental group. For quality extractions, implants and crowns - I recommend that all patients don't see Kucey Dental Group whatsoever. I recommend Dr Mike Mah at Passion Dental Group Calgary, Parkland Mall Dental Red Deer, Blackfalds Dental, Aspen Dental Rocky Mountain House. Dr Mike Mah's skill far surpasses that of Brian Kucey. Dr Mike Mah even completed my sinus lifts with a significant level of skill. He explains the process well and even diagnosed the reason for my reoccurring infections that caused my need for the implants in the first place. This way, my mouth is far better off. As Dr Kucey broke the HIA legislation by refusing to transfer the X-rays and personal health information that I am entitled to transmit to another dentist ( and that all other dentists transfer immediately- with a patient signed document), Dr Mah even completed two CT Scans free of charge. Dr Mah had the ethical integrity to decide that I was financially abused my Dr Kucey's lack of CDSA standards and failure to meet the legislation guidelines of the health information act in Alberta. Kucey Dentwl Group FAIL at providing dentistry in accordance with CDSA Patient Care Standards and also avoid compliance with health law. See below the CDSA standards that Kucey doesn't provide whatsoever. https://www.cdsab.ca/wp-content/uploads/2019/03/CDSA-Code-of-Ethics-2023.pdf https://www.cdsab.ca/patients-general-public-protection/public-protection/legislation/ read more

Eliana AND Brian Kucey are rotten crooks who don't provide dental care in accordance with CDSA Standards, Health Act or HIA legislation. They don't submit treatment plans through ABC to provide upfront or accurate estimates through third party insurance. This only means they are financially abusing the patient. Ms. Kucey, had their receptionist call ahead and ask me if I wanted to book in for a hygiene appointment with my other appointment with her. I declined and stated that I just had this 2 months prior. When in the chair she wouldn't take no for an answer - she exited the room after she completed her work and sent the hygienist in and force her treatment on me without obtaining consent. This meant that I had an over inflated bill, for a cleaning and restoration that weee not covered. Then she tried to shift me to Brian Kucy for extractions. I had to tell her that I couldn't afford this as she completed the hygiene billing and I couldn't afford to proceed with the needed extractions. She then demanded that I should not get hygienic appointments through my general dentist and that I should be paying them $1000+ for cleanings every 3 months. For three months, I was attempting to get Kucey Dentsl group to comply with CDSA standards re ABC billing processes and they consistently denied. I then switched to another dental group, who requested an xRay transfer. Kucey delayed the transfer so that my new dentists needed to take X-rays anyway. Then Kucey wrote a threatening email to both the new dentist and myself stating that he wasn't delaying and criticized the new dentist who is performing perfectly. Kucey tried to state that he would fraudulently bill be for an X-ray transfer and that he wouldn't comply with the CDSA standards or HIA legislation that mandates the transfer of my personal medical information to the new dentist. Both these dentists tag team to commit fraudulent billing estimates and scam for excessive billing and attempt to financially abuse and steal from the patient, even after they have left their office. PATIENT BE WARNED: DON'T SEE THESE CROOKS. read more

Beware of Dr. Brian Kucey I went to their office to get estimate for a bridge. While running down my teeth, I said it sounds like it will cost $20,000.00. He said maybe, we will talk later. 1st visit he ordered and I paid for $870.00 worth of procedures. 2nd visit he ordered and I paid for $811.00 worth of procedures. 3rd visit was for a review and his secretary to give me a verbal quote of $36,000.00 And get this the Kucey Dental group wanted me to pay them $290.00 for this information. I feel robbed...but its my own stupidity. I went elsewhere and paid half of that for an amazing bridge. PS: Elsewhere I got a quote right on the spot. Rick Field 780-982-1377 read more

Dishonesty is their policy here. I don't know how this practice is still allowed to operate. They are breaking so many ethical business practices. They do not care about anything except your money and squeezing every last penny out of you. Your welfare and health mean NOTHING to them. Avoid for many reasons but number 1: they won't give you a clear and transparent price and will only verbally give you an estimate if you ask - this will NOT be the final price (it could be doubled or even triple, what they say to you). The only dentist in Edmonton that I have ever experienced that doesn't offer predeterminations and now I know why. DON'T GO HERE - DON'T MAKE MY MISTAKE, I BEG YOU!!!!! read more

Avoid at all costs. Extremely unprofessional, rude, and demeaning to staff. Overly expensive too. My benefits company refused to pay my claim as they deemed what he billed me for to be mostly unnecessary (which I didn't know was going to happen as they refuse to put through predeterminations). Don't make my mistake!!! read more

Fantastic service ! The best experience ever! I had the great fortune to have Dr Kathy Kucey as my dentist. A gold medal winner. Alley ( cat ) and Maryann were spectacular assistants My smile is awesome. I strongly recommend KUCEY DENTAL TO ALL.! Thank you KUCEY DENYAL Jeff Jordan read more

The Kucey dental group is by far the best dentist experience I've had, they treat you amazing have an incredible staff and facility, Dr.Kucey is amazing always making you feel calm and safe, I have never been so happy to smile again. read more

Expensive treatment plans, very poor customer service, talks down to her staff in front of patients. Don't buy into the hype that you see on their many Global tv ads. All they care about is your money. Talked me into getting Invisalign for $4500, after 2 weeks I couldn't wear the plastic trays, she went away for a week so couldn't adjust them. By the time I got in to see her, I said the plastic makes me gag and I cannot wear them--she said they had made the entire six months worth of trays so I had to pay the full amount. I had already put a deposit down of $1300, so I told her that would have to do. She refused to remove the cement nubs on my teeth that hold the trays in place, so I left and found a dentist who would help me. The cement on my front tooth had so badly scratched the enamel, I feel that they owe me my deposit back. For my trouble, they sent me to a collection agency to collect the balance. read more

Extremely rude to clients and his staff. Demeaning and arrogant. Often leaves patients in dismay at how they were treated. Avoid!

I will not be returning to this office ever again. I went in to get Dental Bonding done with a given estimate of $728 (from my prior consultation). I ended up being charged more than double that with no explanation or warning beforehand. When it was time to pay I was absolutely shocked because Dr. Kucey never mentioned to me that there would be anything different than what was listed on the treatment plan. On top of that I had to pay all of it myself because this office has a policy of not directly billing my insurance company. Definitely unimpressed with how everything was handled at this office. read more