Ken Smalley is by far the hardest working Insurance Agent I have met…read more I had a very difficult property to insure in the Auburn area and prices were coming in far higher than I anticipated or budgeted. Without a reasonable price for insurance I would be unable to purchase this investment property. Ken worked on it and was able to provide a viable and reasonable solution. Without his great efforts I would have been SOL. Thank you Ken!

Too expensive. You have to pay. All the payments at 1 time…read more Hard to get an agent. Yes, I have to have previous insurance good driving record. Homeowners, I want you to bundle. It's just too expensive.

I'd put 0 if I could. We've been with this company for over 2 years. When we first came to them, we…read moregot an Uninsured motorist since the day one. Never had a problem with them until recently. Today I'm checking my bank account and see a auto payment withdraw of $410.00. I called this broker facility to see what it for, spoke to rep....rep advised me that this charge was the for the renewal. Hmmmm strange never had to pay renewal before....so rep phones the insurance company and per rep she claims that the insurance advised that they do charge for the full year at once and no month to month anymore and if we would like a refund then we can start looking for another company. She then gave us the phone number of the insurance directly which we phoned and was advised that yes the paying up front for the whole year was a new policy update. However the coverage was just for liability.....when I asked about the uninsured motorist part the representative advised that we no longer had that since October 2013. So all this time we were paying for uninsured motorist and were not covered for it. And when we asked Starmax why our policy was changed they didn't have an answer. And then wanted to charge us $50 just to add that uninsured motorist. When we never requested to take it off in the first place. And in top of that, when we spoke to Call Center, she said that since the day one my license was never on their file only my wife's but we were still paying for 2 drivers 2 cars uninsured motorist, but we never had that coverage. Looking for a new insurance company, any suggestions people...

Very good prices! I got my motorcycle insurance for $70/year!! And the car insurance prices are…read moremuch, much lower than anywhere else, I saved a lot of money with these guys! And they were very nice!

The BEST insurance in sac! Very helpful, extremely knowledgeable and awesome to work with. I'd give…read more10 if I could.

Brian and Wendy are gifts from god, straight up. I used their services for about 2-3 years and…read morehated switching but I had to go with lower rate and more coverage. In those years they truly helped me out so many times, from answering my silly questions about car insurance in Mexico to always send me declarations and modifying my policy at random intervals on the spot. This place saved my ass when no one would insure me, I definitely recommend.

We contacted Slobodyany Insurance many times regarding insurance arrangements…read more They were very helpful and explained everything clearly and accessibly. The county was delaying the insurance process for our child, and if it weren't for Slobodyany Insurance and their employee Karina, we wouldn't have been able to handle it on our own. Thank you very much for your help! We highly recommend this company!

Very good experience with this company, they always glad to help not only to have best deal, but…read morewhen something is happening with your case, coverage etc

Extremely disappointing. The sales staff was dismissive, rude, and completely unprofessional. I…read morecalled to get a quote and was hung up on without explanation. It's clear they don't value potential customers--would not recommend.

So I was calling around to get a good insurance quote , couple places that I called I was not…read moreimpressed , then I contacted Allstate and I spoke to Andrey and he really took great care of me , he signed me up on a great insurance policy and I was very happy with the price. Over all I had a wonderful experience and I will be coming back to see Andrey at Allstate.

I have been a customer with this Local Insuranse and Tax place for several years! I enjoy coming…read morefor my appointments every time, I love their quick and friendly customer service! Lana and her husband Daniel are the sweetest people and they sure do know how to run their business;) Overall, my experience with them is excellent, they always try to help you in any way they can whether it's for your car insurance, house insurance or tax services, they will find a way that fits your budget and your needs. I am a very pleased customer!!! Thank you for all your hard work, effort and endurance! Be Blessed!

Svetlana is very helpful professional and nice. She always helped me with my insurance and found…read morethe best rates for me. Highly recommend.

This company in my opinion is very pushy and extremely rude. I spoke with Blas, whom I believe is…read morethe owner. Once he gave me my quote for 1 of 3 properties that I was requesting a quote on, he hung up in my face after I said that the quote given was more than I wanted to pay. Please be warned that the staff here who work for BA Lazaro are unprofessional and disrespectful. I would never do business with this company and I would advise that everyone bypass this company. They are money-grabbers. They're just after a buck at the expense of customer service and ethical business standards. I wish I could give zero stars!

I was contacted by BA Lazaro Insurance Services. It was a slew of unsolicited emails requesting my…read moredriver's license number and vehicle VIN numbers. I asked the young man to cease contact. I had to repeat myself several times over a period of weeks, but he finally stopped contacting me. Overall, I think he's a great guy. He might be too eager to obtain customers, but many individuals are overly eager in regard to business matters. I give this business 4 out of 5 stars. After all, they eventually honored my request, and I feel comfortable knowing that he's moved on to the next potential customer. Take good care, my friend.

Outstanding team service, Josh helped me protect my family. Excellent communication throughout and…read morevery trustworthy.

Update to my review from a year ago, Josh and his whole team are so wonderful to work with! They…read morecontinue to surprise me with their level of detail and care for my financial goals and needs. Super patient with me as I make decisions as well. Thanks team!

time for registration renewal for car- excellent service as usual, very nice, helpful lady at…read moresign-in desk and cheerful, helpful Chesney at the DMV window made things go quickly and smoothly- even better, the office has been re-arranged so much easier wait- some chairs with arms added for those who have a hard time getting up, a table for working at if you wish, and staff who hurry to open doors for those using walkers or canes, all make a potentially annoying task almost a pleasure. It is also nice that you can usually park right at the curb in front of the door at this location. Chesney, without being the least bit pushy, or slowing in getting the registration renewal handled, mentioned and described the Visa card that is available through AAA, and the benefits it offers in case I wanted to compare it with the cards I currently have in case the benefits were better. It does sound pretty good, and I am considering it- she gave me a form, just in case.

The Emergency Road C was paid by AAA, only after I stayed on…read moretheir case to make up for the horrific customer service. Will never use again for any travel.