Alex, I would be happy to talk with you regarding my review if you would like. Thank you Donread more

Alex is great at explaining and being available to find what you need…read more - Health Insurance - Dental insurance

Now located in San Jose, CA No longer has an office in Roseville... I was looking for a local…read moreagent, yelp needs to update their site...

Jaime Starks is really really nice person I have ever seen, she helped me with my car insurance,…read morethanks to her, I can save a lot of money! She is perfect!

Friendly, honest, efficient. The prices were lower than I paid at my local oil change shop and the…read morecustomer service was far superior. I will definitely come back.

The Emergency Road C was paid by AAA, only after I stayed on…read moretheir case to make up for the horrific customer service. Will never use again for any travel.

Horrendous. Impossible to get a hold of anyone here. Called a handful of times. Left voicemail…read more Emailed. Got hung up right away. Stay clear.

Best most amazing insurance office and team around! Thank you for being a breath of fresh air!read more

Mike has been my agent for almost a year now, and I am very happy that I found him via yelp and…read moreswitched insurance companies. I had been with another agency with an agent for 15 years and that agent left the business and was replaced with an unorganized agent that screwed up our billing, so I left the agency, found another agency that didn't have agents and had a terrible experience, so after a year of bad experiences, it was such a relief to find Mike. For me, being able to doing my insurance business mostly via email is huge. I don't want to call an 800 number and wait on hold forever. I love being able to email Mike my updates, mileage, questions, etc. He's very prompt in his replies and very thorough in his answers. And if I do need to call, Heidi is super helpful and friendly. And he's been a huge help twice in recommending other services - he recommended the most amazing mortgage broker (Cindi Taylor - see my review) and he helped me out with roofer recommendations. On top of all that amazing service, we are now paying less than we were with the other two companies and we are better insured.

I switched to State Farm last year and this has been one of the best decisions I have ever made…read more Both Mike and Heidi are incredibly helpful and friendly. I am paying the least amount I've ever paid for insurance and I have the best coverage I've ever had for both car and renter's. Also, can I just point out it is so nice to call them and get an actual person on the line right away, plus they recognize me with only a first name. If any of you are looking for new insurance or even if you are just curious then please give them a call. I promise you that you won't regret it!!

Shelly Sellers has helped me out for years. She is always super prompt in responding and takes…read moreextra care and attention with everything I've needed over the years. I tell her but the rest of the world and her employers need to know how amazing she is! Nick is very lucky to have her! Sherri Green

We been using this agency for over 20 years and have always received professional and friendly…read moreservice. Today we worked with Maryssa who gave us a complete review of all of our policies and ended up saving us some money. We remain loyal customers. The Hunters

Extremely u professional, increase your premiums for whatever reasons, they cant tell you anything…read more Seriously just go somewhere else. Lol there is a reason they have 1 star I changed a vehicle on my policy (i paid my payment way ahead of its due date) and was told I would have money coming back for the difference of the premium for the new vehicle. They did not change the vehicle until after the billing cycle, im guessing to keep the $ for themselves. Then I called repeatedly to get updated information on my policy amount and kept getting run away responses. Never a solid response. So I canceled my policy immediately and switched to progressive. Now I cannot even get a response on my reimbursement of my policy premium. Just stay away from this branch, I never had issues with state farm until this specific guys branch.

Pros: will take your payments and premiums with no trouble…read more Cons: if you file a claim good luck with any help from Doug Summary: money only goes one way. Heaven forbid you have a need and Doug nor you policy and money be there for you. Might as well give your money away

We were searching for insurance to cover all of our policies, vehicles, equipment, house. With all…read moreof the options available it was nice to have one person that works so energetically expeditiously and thoroughly to find us the best coverage for all of our items. Last year are home insurance carrier had not met the California requirements for an A+ rating and our mortgage company was going to drop us unless we obtained a new insurance company. Again think my worked expeditiously to find us the best coverage and all went well. This year when it was time to renew all policies once again Wesley went out and found us the best policies that reduced our prices and covered all of our necessities. Throughout all these processes, Wesley was vigilant about maintaining contact with us working through our needs personally and guiding us with what was most appropriate for our needs. I would highly recommend Wesley and Finkemeir insurance for all of your insurance needs. Professional, hard-working with excellent customer service.

Highly recommend using this business for your insurance needs. Wes is very thorough and…read moreprofessional. His follow up is always prompt. Great company to work with!

After obtaining liability insuranance through Bolt, I had difficulty contacting them about a…read morepotential problem which might result in a claim againt the policy. I had significant difficulty contacting a live person and finally was only referred to the underwriter. So much for Bolt as an advocate or representative or even an intermediary... Fortunately, the problem did not result in a claim. About a month before the policy was set to renew, I received an email from Bolt - while it cited the upcoming experiation date, it did not include the policy number, a quote for the upcoming renewal, or a draft statement of the coverage amount. Calls to their phone number went unanswered into their phone response system. This went on for about two weeks until I called the underwriter who was then able to get a number for a live person. I asked for the renewal documents as well as for an alternative quote for the liability policy. Again I heard nothering from them and after a week tried their number and again was meet with a phone tree with no live agent. An email finally soliciated a respons (a quote for the policy renewal but no alternative quote). I cannot recommended them on price or service and would strongly encourage you to look elsewhere for a policy!!

Mal servicio agarre aseguransa con ustedes y me cobraron 650 dólares por abrir la póliza y ala…read moresemana me la cancelaron y marqué y nadie ayudó no les recomiendo está aseguransa te engañan y te cobran