pharmacy staff answered the phone, addressed all my questions, transferred a prescription , filled the much needed medication and called to alert me it was ready all within less than an hour!! kind, compassionate, efficient, and helpful service! my new pharmacy!
this is a life dependent medication for my elderly parent and Walgreens (former pharmacy) delayed addressing for 6 days only for me to call today (for the 4th time this week, talk to the automated recording adnauseam to get through to a real person) only to be informed that they canceled the refill because they cannot get the medication. they weren't even going to inform me. No customer service, no alert that they couldn't get the medication that I ordered six days ago, and is needed tomorrow, but advice to go to the ED.
however, since this is an outstanding review for Kroger pharmacy and not a zero star review for Walgreens, I say I called in a slight panic, after not getting any help at CVS either, to wonderful pharmacy staff and wonderful service. read more