I've never had a problem with any CVS Pharmacy but the one here in Blacksburg is terrible, the…read morecustomer service awful, they're rude and incredibly disrespectful. They act like they're better and know way more than you. When talking to one of the women at the desk at the Pharmacy they began talking down to me and I just had to walk away. I will never be getting my prescriptions from this CVS for as long as I'm in Blacksburg unless they get a whole new staff.

The technician at this university blvd pharmacy Sidrah has no customer service experience. I called…read morethe pharmacy to inquire about a prescription, and she was very rude. I usually go to the CVS store at 1775 S Main St. The pharmacist and the staff there are the best in this area.

The newest and largest drug store in the area on the far end of south main near 460. One issue is…read moreit is hard to get into the parking lot when you are going south on Main street, easier to enter when you are heading north. They also have a drive-thru.

I wanted to thank Jeffrey for all the help with getting my prescriptions. Come to find out I can…read moreuse CVS in California but not covered in Virginia. Jeffery talked to my insurance company and found a solution for me. Thanks for the great customer service

My relationship with CVS goes way back in years to when I was young, living in Boston,…read moreMassachusetts and my car broke down in the middle of the highway, at a time cellphones didn't exist. I had no idea what to do and suddenly I look through my rear view mirror and see a CVS Samaritan Van here to provide help and relief to a driver in need of roadside assistance. You don't know the feeling of relief that I felt at that moment. Since then I have been a customer of CVS and when I moved here to Roanoke, I choose the CVS in Towers as my pharmacy of choice. After being awarded the Triad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last year, an event that honored the highest-performing Yelp Elites, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new businesses and restaurants and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And the CVS Pharmacy in Towers in Roanoke, Virginia, is the perfect example. Open seven days a week until 12 midnight, conveniently located, with a nice size parking and a drive through window, these are some of the reasons why I choose this pharmacy, but like me there are many others who shop here and it tends to be very busy. Bust just like in the restaurant business, it is the very busy ones who tend to be the best ones. But everytime I've visited this pharmacy, included today, the pharmacists seem to be very busy, yet if I waited in line, they have always have had the time not only to deliver my medicine, but they have had time to listen to my needs and help with whatever they could. And I appreciate this very much since my mother was a Pharmacist for 50 years and worked as the Head Pharmacist and Pharmacy Manager in the Oldest running Pharmacy in Old San Juan, Puerto Rico, having passed the Pharmacy Boards of Florida and Massachusetts as well. For the first time I was having a Colonoscopy done as a preventive measure and the specialist doing the procedure had the medicines that I would need to prepare for this sent to this Pharmacy. When I went to pick them up I found out that my insurance didn't cover them, so after noticing there cost I asked if they had any plan that could help me lower the cost a bit. The pharmacist taking care of me brought the medicines to the "Consultation" counter and asked me to wait there. There, almost immediately the Head Pharmacist, came to see me and was able to use a card or plan they have for this, making the cost of the medicines more reasonable. I just had to wait in the waiting area for the Pharmacist to process the transaction. I thanked her immensely and mentioned to her about how my deceased mother Pharmacist would have been very proud of her. This Pharmacy may have many advantages, but their primary one is their people, their pharmacists, who work in a very caring profession, and do their work well. For I find that people don't mind how much you know and how many degrees you have, as much as that you care.

The pharmacy staff are incredibly rude and will lie about deactivating your prescriptions. I got…read moreprescribed a new bp med and had an allergic reaction. Someone on staff deactivated my old prescription and then lied to me about it stating they can't deactivate scripts. I had to call my doctor to get it fixed and when I picked up my new script for my old bp med the guy asked if I was taking both. I said no I'd had a reaction to the new one. He said oh let me deactivate that one then and literally did it in front of me. I also deal with this location for calling in scripts for doctor's at my work. I can never reach the pharmacist. They answer, put me on hold for 5min and then fwd me to vmail vs picking back up. I hate dealing with this location.

This pharmacy is run by a fabulous and honest family. Thankfully, I have only been on one…read moreprescription over the last many years, but buying it from James was easy and inexpensive. He also sells high quality natural supplements, local elderberry syrup and gifts. Highly recommend!

I drove by this little green building at the top of Wonju Avenue several times before the curiosity…read moregot the best of me. This really wonderful guy named James Pate runs what he calls a cost plus pharmacy. He looks up the actual cost of the prescription medicine and add $12 for his profit and that's it. That's all you pay. I realized that I have probably paid tens of thousands of dollars extra to Wallgreens Kroger's and CVS over the years. I could have kept that money. The last prescription I filled saved me about $150. I like my old pharmacies that I have used but I decided I could just take the $150 and give it to them if I was really that worried about it. I decided to keep the money for myself and take all my future business to Fairway pharmacy. No wonder those places have such fancy buildings, I've helped buy them. He doesn't take insurance and so this plan isn't for everybody, but if you're paying for your medicine, I recommend that you keep your dollars and let someone else line the pockets of the big guys.

The staff here were great! As an out-of-towner, I had some special issues that they had to deal…read morewith, and they handled them like pros. My prescriptions were filled courteously. The front check-out staff were also very nice.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

Robby is - hands down - the best delivery driver anyone could wish for. He always goes above and…read morebeyond for my family. We wouldn't make it without him! He is friendly, professional, fast, a great communicator, hard-worker, and never lets the high demands of his job get him down!!! I love the pharmacy AND I love Mr. Robby!!

Superior customer service! They always communicate via multiple channels to let me know when a…read moreprescription is ready or if there is an insurance question. Drive thru is zippy too! I switched from a major grocery pharmacy where I always felt like I was intruding when picking up my orders.

The Pharmacy is great. The employees are always friendly and helpful. Prescriptions are handled…read morequickly any and seldom ever any problems. I would highly recommend them.

Incredibly rude and unhelpful staff. Kroger is right across the street. I'd highly suggest going…read morethere instead.

This place is ABSOLUTELY THE WORST . My daughter is a Juvenile Diabetic , I called today to make…read moresure her prescription ( INSULIN ) was ready and they told me I could come pic it up in 1 hour. I show up in 1 hour and the pharmacy is closed ,and I was told by a worker up front that it would not be opening back today because the pharmacist had to leave . I called the Radford CVS and was told they could not fill her prescription because they were processing hers when they closed so they are not able to pull her prescription. It's Friday after noon so her Doctors office is closed. This is not the first time they have closed down without notice , and your unable to get your prescriptions. This place is ran very poorly , and I certainly want trust them anymore , you need a pharmacy that you can depend on and CVS is not it.

I made a pit stop here after the grocery store across the street let me down and I was pleased…read more I was hungry and they had quality organic food. Amy's organic lentil soup and organic unshelled pistachios hit the spot. I also bought a gallon of water and it was good. I was helped by Belinda and she was nice. I was content with checking out at the self-checkout, but she told me to let her check me out, so I did. A beautiful girl entered the store ahead of me and got a cold drink. Wait this isn't missed connections is it?