The mt sterling Walmart has no drive through window for pharmacy pickup…read more The powered carts are not charged . No pharmacy technician can carry medication to the grocery pickup area . When I do find a disabled parking site, I can use a cane to the store. But I hurt and am too weak to stand in line at the pharmacy window in a long line. And there is no other way to pick up medication. I asked them to transfer the prescription to the Stanton Walmart where there is a drive through window but they refused to do so.

literally some of the worst customer service i've ever received in my life. can't even get a simple…read morequestion answered without an attitude from some teenager who doesn't want to be here

I was a fan of this store until recently when upon buying some pork steak the package even before…read moreopening smelled of detergent. Once opened I rinsed the meat in hopes it did not Pentwater the meat but l was wrong. I called the manager who only offered a refund. I went further to explore the source and bought at both Meijer in Lexington and Sav a lot in Winchester. Neither had that smell. I bought again in Mt Sterling a couple of weeks later. It still had a smell. I even asked a close neighbor if they detected a smell. They agreed with me. I went back to the store. The manager went into a frenzy of complaints that I was the only complaint. I believe one customer should be enough . Look, I've owned a restaurant. I know accidents happen. I was trying to explain how it could have happened that a fluid could l d have spilled on their plastic wrap, but l just wanted to ask they investigate such a possibility further. Instead the manager flailed dismissive derogatory comments with money returned. How many people would make 3 trips to the store to try to help resolve a problem? I did, but this manager couldn't see that deeply. It's no wonder people stop trying to make a difference.

A lot of people are afraid of save-a-lots because the lexington ones are really nasty -- it is NOT…read morelike that here!! This is a great family owned place and the owners are so nice. good quality items at great prices.

Always helpful and friendly. You will find many items here you didn't know you need. I go back…read moreagain and again.

What a wonderful place! I was able to find everything I was looking for and even stuff I didn't…read moreknow I needed. The owner was very nice and welcoming. If you are in the area you definitely need to stop in!

Excellent grocery store that is well stocked and clean. I generally find everything I want although…read moreI often use their Clicklist and find that many products are "in store only" which is a little frustrating. Overall, though no complaints, the staff is very helpful, the quality of fresh items is very good. my only suggestion/wish is that they would carry more "ethnic products" by expanding their Hispanic, Asian, etc. sections with with actual high-quality products from these regions

With the coronovirus advisories to avoid crowds, this week I tried two Kroger offerings that were…read morenew to me: (1) pick up ordering and (2) home delivery. They both worked great. For the pickup, my only problem was finding the pickup spot (it's behind the pharmacy pickup window....on the south wall of the building); the clerk delivered the bags to my car and gave me a receipt clearly denoting what was there and what was out of stock. Good service! Only added cost would have been approx $5 but waived for first few orders. For the delivery, the system sent me status when the picking began, updated on every item not in stock and offered substitutes for my response. Actual delivery was within 15 minutes of my request and very pleasant delivery person. Only added cost was approx $9 for pick and deliver. These are two excellent services and others should try....especially if you're ill, homebound, or if you're trapped in a pandemic!

Please thank "Rebecca" for me! I was wandering around the store looking for coconut water and…read moreexhausted due to a health condition. Apparently, she noticed my struggle, asked me if I needed help and she helped me with such kindness ! Then I get up to register and Rebecca was right there asking if I was ok. I told her I forgot the bread but already in line. She then asked me what kind and I said any white bread loaf will do. She brought two to choose from. I was so relieved and crying as she helped me on a very difficult day I was having. Here on vacation and never been inside this Krogers. Thank you Rebecca for your help and your amazing customer service. You are one very special person and I can't thank you enough for the help you've extended to me. I will never forget. You are amazing!!!

Worst Kroger in the area. I'm a local and this is my closest grocery store but they never have…read moreanything in stock and what they do have in stock is on the verge of expiring. This is the worst grocery store I have ever had the pleasure of shopping as well. Its always crowded with hardly any registers open and the kids always seem to be on break. I wish Publix would open a store near us. Kroger has turned into nothing but a joke for grocery stores anymore.

love your lil mom n pop store!! you dont see many open these days, so for that....i give you a big…read moreround of applausee!!!

This is one of the cleaner Save-a-lots that I have shopped at…read more For those of you not familiar...Save-A-Lot, carry the name brand and private label groceries you need at up to 40% lower prices than conventional grocery stores. On top of that, they have 10 for $10 sales all the time. I shop here randomly for canned goods or times when I don't wish to fight the crowds at Walmart. The store is usually really clean and uncluttered. The staff here are really helpful and friendly. Really a down home shopping store.

Save a lot is being nasty with their meats. Chicken is always half froze. Their hamburger is brown…read morein the middle. A lot of times when we bring hamburger home to eat the same night it's put in cooler and it's brown and ruins by day two. Save a lot is going make people sick with their mishandling of their meats. Only good thing I can say is they don't have birds in their store like Walmart does. They keep their floors and shelves clean.