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Kroger

4.0 (1 review)
ModerateGrocery

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10 years ago

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Save A Lot

Save A Lot

(3 reviews)

I was a fan of this store until recently when upon buying some pork steak the package even before…read moreopening smelled of detergent. Once opened I rinsed the meat in hopes it did not Pentwater the meat but l was wrong. I called the manager who only offered a refund. I went further to explore the source and bought at both Meijer in Lexington and Sav a lot in Winchester. Neither had that smell. I bought again in Mt Sterling a couple of weeks later. It still had a smell. I even asked a close neighbor if they detected a smell. They agreed with me. I went back to the store. The manager went into a frenzy of complaints that I was the only complaint. I believe one customer should be enough . Look, I've owned a restaurant. I know accidents happen. I was trying to explain how it could have happened that a fluid could l d have spilled on their plastic wrap, but l just wanted to ask they investigate such a possibility further. Instead the manager flailed dismissive derogatory comments with money returned. How many people would make 3 trips to the store to try to help resolve a problem? I did, but this manager couldn't see that deeply. It's no wonder people stop trying to make a difference.

This Save-a-lot is great because it is right beside my moms house so its super handy. Never fails,…read moreI ask her if she needs anything while I am driving over to visit that she thinks of a few items that I need to pick up for her. The store discount and cheap groceries. This one is always clean and the staff are extremely helpful. It is great place to stop in if you are on that end of town.

Kroger - grocery - Updated May 2026

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