This store needs to screen employees better. Ran into an older cashier that was just awful.

There was only one check out lane with a human being open which forced most other customers to check themselves out at self check. The machine I had to use had multiple issues requiring multiple resets by an employee who was very uninformed. When I tried to pay cash, the machine would not recognize the 5$ bill I inserted. This resulted in a LOT of time and multiple employees to figure out what to do. Instead of employees standing around watching customers checking themselves out, and rudely getting in the way with giant carts holding on line orders, maybe Kroger could pay them to service customers personally, reducing the time and aggravation of self checkout issues. Do better Kroger. read more

Since moving here from the west coast, this has been the closet thing to a decent grocery we can find in the Mt. Juliet. We used to shop at Stater Bros and Trader Joe's, but Stater is a west coast thing and the closest TJ's is 40 minutes away. The produce here is decent and there's a great variety of organic and non-organic leafy greens. I love spicy foods and spicy cooking, so I was surprised to find their peppers section had a wide variety mild to hot peppers. Looking for healthier and more natural or organic food options? That entire section is right next to the produce. The deli here is huge and offers a ton of fresh sliced meats, cheese and dinners sides. Plus there's free section that is always filled loaded! I haven't tried their sushi, but it always looks very fresh. Beyond that it's a pretty basic grocery store, offering everything you'd need for the pantry or fridge. One section that needs help is the ethic foods and spice section. Minimal variety, but I'm not surprised with this considering the neighborhood we are in. Pro Tip: Order your groceries through the Kroger app to avoid spending two hours at the store, but still get your Kroger points for cheap gas! read more

See all

AAA+ job Kroger Providence Bakery. Thanks for the awesome job on my granddaughters birthday cake. You made her day. read more

Kroger - a birthday cake for a little girl - Convenience Stores Near Me - Mount Juliet, Tennessee

Great market! Nice fresh fruit and bread selection! Deli with everything you could ever want! Nice wine selection! read more

The employees tonight (1/16/23) were just awful, I usually do self checkout but the (grumpy) man over-seeing that area would not let me check out until he (very slowly) replaced the bags all while bitching at me for even attempting to try and ring ring my stuff up. So i decided to let him have his moment and proceeded into a line with a cashier instead. Not much better for I was greeted by a Very unhelpful cashier. She couldn't or wouldn't help me apply a remaining gift card balance to my grocery total. I can't do it from the self-payment device on my end. It required her to swipe it on her end BUT she just wouldn't do it. I get that there's a shortage on good help but shit, Kroger can at least put a helpful, more friendly person in the self checkout lanes. Or stick those dicks back in seafood, de-pooping shrimp. Jeeeezzzzus F C. read more

Always has been a 5 star + some... grocery store, & I have know doubts at all that it always will be! They have the great prices, best accommodations, the very best produce & bakery items! Which is hard take come by these days! You definitely get your money's worth & you meet a whole lot of really amazing employees along the way who become just like family & friends!! This is why I choose Kroger over all the other big retail shopping read more

Kroger - I love our Kroger in Mt. Juliet! - Convenience Stores Near Me - Mount Juliet, Tennessee

I've been going to this store now for 5 years now and I have not met anyone nicer than Jake, the cashier on the front end. I've seen many people work at this kroger yet none of them are as nice as Jake. He always asks me how my day is and if I found all the items I was looking for. I wrote this review because now a days it's just so hard to find nice people. If I could rate six stars about this employee, I would. Thank you. read more

I like the deli section It always has a good selection and I like being able to get a sample of any deli cuts I would like to try.

So I went to Krogers yesterday, waited for my turn in the self-check, and right when it was my turn--whammo, some chick from left field waltzed up and took the next open spot. Everyone in line was stunned. I asked the guy over the self-check what the heck happened and he said "I'm not going to stop her." Really? I said "Then maybe you should get someone over here who will, because the rest of us have waited in line like normal people." He said "You should have paid better attention." WHAT?!? While I do understand he had no control over some random rogue chick, he could have handled that a million different ways--and any one of them would have been better than expressing his opinion, which I don't remember asking for. I told him it was rude for other people to cut in line and he said "You need to lower your voice, you're being rude." Well lawsy me, we can't have that. I mean, I'll just roll over and play dead before I let it be said I'm RUDE. (Yes, that was sarcasm.) I reported him to the manager but I got the feeling because I wasn't being all giggly and sweet, and instead was "I'm kicking butt," that nothing would happen. I was dismissed. Not only dismissed, but judged and THEN dismissed. I'd like to point out there's a Publix RIGHT AROUND THE CORNER. And that it's 2019 and we women folk have the right to vote, own property, hold office, put on shoes and leave the kitchen. Oh, and I'm also taking this to the top and I won't stop until I'm satisfied, and baby we ain't even close. Signed, The Rudest B*tch You Ever Met read more

Worst Krogers in the Nashville metro. Seriously disorganized--items that should be found together are often not. No rhyme or reason why some natural/organic items are in the natural section while some aren't. I'm constantly running all over the store to get what I need due to their poor planning and organization. Delivery "gatherers" are either lazy or also confused about where to find items in the store (both?)--they will replace most of the products on your list, even when you know they're in the store. Nice personnel but they don't make up for the otherwise crappy shopping experience at this location. read more

This Kroger is my favorite. The store is always clean. The seafood and steak selection is good also

Worst customer service ever. Employees do not know left from right here... I tried click list since we're in the middle of a pandemic and I prefer not to go into grocery stores right now. THREE different times they messed my order up. The third time I told the boy politely about my experiences and asked him to pass it along to his manager. Then decided to give them a last chance. The 4th time, they called me an hour before I was supposed to pick up my groceries and told me it would be an hour later. When I arrived an hour later, they told me to come back the next day haha. I just cancelled my order and asked to speak to a manager. I was told the manager wasn't in that day.. what? so I left a review via email. They made it right, gave me a $25.00 credit. I went in a few days later tried to use the credit and it wasn't working (surprise) the boy helping me registered a gift card to me and after I rung up all my groceries told me "it takes ten minutes to activate" I had been waiting for about twenty minutes for the gift card. I'm done with this Kroger. I'll just drive past it and go to Publix instead. read more

This review isn't for the store itself because I find their produce section not up to par, but the five stars are for Scott, the employee. He is by far the friendliest person in the entire store. I have lived in Mt. Juliet for the last year and every time my 1 year old daughter and I come in the store he is always in the best mood. He truly makes shopping there a pleasure. read more