I was very disappointed in the experience I received at the Greencastle store this evening. It was approximately 7:30 pm and I was walking up to check out. There was only one check out open and the three people in line had full carts. I had no choice but to use the Self Check Out lane. I scanned all my items and ran my debit card through to pay.The screen asked me if I wanted cash back and I hit "no". Then the screen showed the amount of the purchase. At that time an employee named "Lisa" started yelling out "wait a minute, wait a minute, wait a minute" in a very loud tone. Then she mumbled something about my card and not paying for the items. I had purchased two greeting cards and I commented " I'm sure I scanned both cards." She then said in a very hateful tone "No, not those cards, the card you swiped." I told her "I don't understand what you mean." She gave me a hateful look and acted like she was disgusted. Another clerk, who was very nice, cam over and offered to help. She had me run my card through again, and then told "Lisa" you have to hit this (pointing to something on the computer scanner she had in her hand). So, I wasn't at fault, she didn't hit the right key on her hand held computer. She didn't even had the decency to say she was sorry for the error. It is pretty bad when you can shop in Indianapolis at Lafayette Square, Plainfield Walmart and Kohls and then Cloverdale Dollar General and get treated polite and nice, and then go to your hometown Kroger and have an employee treat you rudely over something that was her fault. The date this occured was Saturday, December 11th at around 8:00 pm. The employees tag said "Lisa" and she had dark hair and glasses. I would think someone would want to talk to her about her manners. read more