We ordered graduation balloons several days ago. A Starbucks employee, who claimed to be trained in the department, took the order because there was no one else around. When we went to pick up the order, it was nowhere to be found. The girl who was looking for us (who was not in the department, just trying to help) said they'd run out of helium the night before. We had already paid, so the girl called a manager. The manager said we should not have even been charged ahead of time. He did refund our money, but I complained that if we'd at least got a phone call, we could have tried to make other arrangements. My husband, who placed the order, later said he was not even sure the Starbucks employee even took his phone number. Kroger, please do better. Party City is closer. You definitely could have planned better, but it's clear your employees need better training (and probably better pay). We'll be sourcing our party balloons and flowers elsewhere in the future. read more

Beautiful store and friendly staff that stopped us throughout to see if we had any questions. However, I purchased a purse. The tag was marked wrong and it wouldn't go through the scanner. Long story short, it took five people to finally get the price to come up. Then the next day, as I was north of Indianapolis, I noticed they had not taken the security device off. I couldn't go back because I was traveling and leaving the state. I went to a local Kroger in Indianapolis, who eventually, although begrudgingly, took off the tag. I don't have Kroger where I live, but I sure didn't get a very good impression of the ones in Indiana. read more

Nationally, the pharmacy has suffered data breaches. they have stop accepting Express Scripts. they no longer accept GoodRX. On a personal level, they have misplaced prescriptions. I've been yelled at. For a while, they took hour long lunch breaks at inconsistent times with no posts on their drive-thru or webpage. That was corrected after a call to corporate. This pharmacy is a clown show. I'm sick of dealing with them. read more

No mother to be parking! Are you kidding me! I'm not pregnant, but I have pushed out 4 beautiful boys. And I can't have a close spot! I had to walk what felt like a mile. I walk in, and they are playing horrible atheist trap music. Imagine dragons is satanic. They wrote an entire song about thunder! Another thing, no Irish cream. They said they had it in stock and it wasn't. IM writing an email to corporate. Lastly, it declined my card, just because I didn't push the "card button " on the register! I don't work there. That's not my job. Will not return! read more

I love shopping at Kroger. But the fried chicken/deli area is what I was looking to rate. Look at these pictures! They are horrible. This was at 11 am. They "marketplace " hadn't been opened very long at all. You can obviously tell they used the food from the leftover the night before. How anyone could eat this or allow anyone to eat this is beyond me. When I asked to have fresh food, she was offended. read more

Kroger - Nasty! - Grocery Near Me - Columbus, Indiana

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The self-checkout lanes with conveyor belts are dumb and make me want to shop elsewhere. They cause for a bad experience. I am not sure if they were meant to help speed up things, but today was my first experience with them and I doubt I will use them again. I really hope they cause a fire and only take themselves out after the day I have had. I also called the store to let them know and the store manager told me something about being out of her hands, to contact corporate, and then she immediately hung up on me. read more

Some one needs to test cashier Emily. She is out of control at the check stand. She is throwing customers groceries all over the place, had to check my eggs after they were dropped onto the counter, cabbage dropped down into the bag, previous customer had a glass jar go flying onto the floor. Emily is over animated, hyper-sensitive to sound and holding her ears freaking out about a high pitch sound she hears. I do not appreciate my groceries that are over priced as it is, being thrown around and I don't think others do either. Get control Kroger read more

Deli is the worst service EVER. All staff are rude, intentionally slow and mean. With no one in line, I walked up with no greeting (just mean glares) as though I were an intrusion. When the staff member finally approached she was rude and then took 18 minutes to deliver a pound of meat & cheese and a cup of pasta. Never again!!! read more

Kroger's website states that the exclusive hours for Seniors is on Tuesday, Wednesday and Thursday from 7-8AM. When I got to the Kroger in Columbus, Indiana at 7AM The first thing I noticed was a mother with her two children in a shopping cart entering the store. When I finally found a Kroger associate, to see if maybe I got the information on Kroger's website wrong, I was told that the special hours for seniors was: "only a suggestion." As I got further into the store I realized that the amount of seniors shopping were far outnumbered by much younger people. I don't understand this at all. I had just come from the columbus Walmart where associates there were only allowing seniors in an hour before the store opened at regular hours. While shopping I want surrounded by children, young people or ANYONE under 60 years old. If Walmart is able to offer senior only shopping for 1 hour, why can't Kroger? Michael Patrick O'Connor read more

As long as you don't have to go to the Customer Service desk and/or return anything this place is fine. Purchased a box of hot tea that ended up tasting like soap, so I endeavored to take it back. Foolishly, I thought they would have a similar return policy as other supermarkets in the area. Spoiler alert: they do not. Admittedly, I didn't have a receipt, but it was clearly marked as a Kroger product and I would have been pleased with store credit as I shop here a lot. I also figured they would like to know that a Kroger brand product tasted like crap. Wong again! The woman at the Service Desk immediately answered all my questions in an extremely condescending manner. Instead of politely explaining their policy, "I'm sorry ma'am, but we can't accept a return or exchange for dissatisfaction of an item," she dropped the box of tea on her counter like it was made of dead babies and snapped, "We can't exchange something just because you don't like it." The rude tone caught me off guard, so when she offered to do an exchange anyway, I declined in like manner and walked out. I have never encountered a rude employee at this store before, so I'm guessing she was a one-off. I'll be sure to avoid the Customer Service desk in the future. read more

I think this is the best grocery store in town. This new location is really a one stop shop! They have a Food Court inside that offers a variety of foods which also includes a Sushi Bar! This location also has a Starbucks inside. The Parking lot can be bigger, it may also feel crowded due to the fact it's a new location. Highly recommend for all needs! read more

Kroger - the front of a kroger restaurant - Grocery Near Me - Columbus, Indiana

Great store. Big selection of international food brands , I love that about a grocery store. Also nice friendly staff.

I've lived in Columbus for 2 years and just now went to this Kroger "marketplace." It's very different than the Kroger's over gone to but the layout is nice and everything is merchandised well. I was grocery shopping so I didn't get to check out the other departments, but you could smell the freshness of Starbucks and the delicatessen as soon as you walk in the door. It was very refreshing compared to Walmart or Aldi's. The deals they have can be good for Penny Pinchers too. read more

Kroger is my favorite grocery store in Columbus. It has a large organic section as well as tons of different options in every food category. The wine selection is great and love that they carry my favorite champagne that I typically would have to go to a liquor store to purchase. Downside is that the store is pretty tight and the bins in the middle of some of the aisles are a pain in the butt to maneuver around even when the store is mildly busy. read more

I love Kroger's food like fruits and vegetables. All of them are very fresh. Btw,their donuts taste so fluffy,I cann't help to try them again read more

Let's start before you even walk in the front door. The parking lot is set up for accidents to happen. It's total chaos. No angle parking with traffic in both directions. Cars backing up into others. Fruits and vegetables are moldy on the shelf or will mold within 24 hours. There's nothing fresh in this place. Bread is stale and many items are short dated. Their staff is unfriendly and unhelpful and half the time don't know where things are located. Columbus needs competition but for some reason they're locked out. A Meijer or Whole Foods or Costco or Fresh Thyme would be great. Instead we have to settle for Garbage. read more

If you are one of the 60% of Americans that use Coupons Their Customer Service SUCKS! Cashier Supervisors are RUDE to people with coupons and won't let you use them on sale price items. And half of the time they don't even know if people can use them or not. And why Not?? Just because They are rude, because the Store gets paid for Manufacturers coupons. But this old lady's hare people that likes to save $$ I will and can take my Business somewhere else. I spend Thousands of $$ on this store for them to not let me save a couple of bucks !! Shame!! Better training in this department needed. read more

I live up in Indianapolis and i drive down here ALL the time to see my boyfriend. We frequent this kroger all the time. Everytime we visit the store is always well kept, clean, and overall a great atmosphere. Hands down one of THE BEST krogers ive been to out of all the ones ive been to up north. Kroger used to be my least favorite store until i visited this specific one. Moving on to the deli section the food almost ALWAYS hits the spot, is extremely tasty and fresh. I grew up with a father who was an executive chef at 5 star restaurants and he was always picky about service and raw fish products. Growing up i grew a keen eye for both, and needless to say, the kroger deli exceeds expectations in BOTH. The staff is charming and really kind, and always keep you updated on when the food will be ready with specific times or letting you know whats going on in the back. The sushi in the deli looks and tastes fresh, healthy, and lovely. It's surprisingly really well made and cared for and for years of being exposed to authentic asian cuisine, i had no second thoughts about picking this up time and time again. You cant go wrong with the "comfort food" (with all of the chicken) or pizza served at other parts of the deli. I personally crave kroger's chicken over kfc, popeyes, and churches. heres an experience i had today (9/3/19) that compelled me to write this review. Me and my partner needed to eat, so naturally we turned to kroger's deli. we typically both get the 3 piece tender meal with two sides. the portions are large and very filling, both of us eat a lot and cant ever finish our meals in one sitting so we have lunch and dinner for no more than $10 and some change. Long story short they were having some complications with getting the chicken out but i was willing to wait. i had time so i chose to wait for the fresh chicken for about 45 minutes (yes the chicken is that good). the workers there (one of them named sarah) noticed i had been patiently waiting for the food for some time and to accommodate for my time, gave me my food for free. However, little does she know, me and my partner are both without jobs, and work for scraps to feed ourselves. This unknowing kindness truly touched me and compelled me to write this lengthy in depth review for my favorite kroger, kind of like a thank you card, but its all completely genuine. only problem: no honey mustard with the condiments ;p read more

The new store is great! Always clean, fast and friendly service and I actually enjoy grocery shopping now. Awesome!

Pharmacy customer service is terrible. Waited over an hour (was told it would take 20-30 mins). I left because I was tired of waiting and called two hours later to see if they were ready. When I called, they said they didn't have one of the prescriptions in stock. I asked why they didn't call me so I could find it elsewhere. The "tech" on the phone said "we figured we would tell you when you got here". She was rude and not at all helpful. read more

As a bed and breakfast owner and operator in Brown County, I look for good quality and consistent service and selections. We recently switched to Kroger specifically because of Jason in the meat department. He is knowledgeable, conscientious and willing to go the extra step for the customer, with a winning smile. Keep up the good work, Jason. Kroger, recognize his contributions and hire more like him. read more

The new Kroger is open in Columbus. What was an experience that was dreaded every year to an almost Disney experience. Every staff person was courteous and wildly knowledgeable. And jumped to help and was looking for the crap where is that look and helped without asking. The line was quick and the guy bagging the groceries actually did it right other putting stuff in the crazy order I had it on the belt. Loaded heavy stuff first. I know there were some issues when then opened. But they are kicking butt for thanksgiving. read more

I love kroger! I think I go once a day, sometimes twice. Especially since the upgrade, there's no reason to go anywhere else, they have everything. I especially like the large locally sourced and organic selections, if at all possible I try to buy from those areas so it's nice to have it all in one place. Also!!! ClickList! I have a squirmy toddler who does not enjoy shopping, it is SO NICE to be able to build my list up over a few weeks and just send it in when I'm ready to pick it up, usually I can get it the same day! As if I didn't already love Kroger, now we have this option. I haven't had a negative experience there either, i like that you c an load all your coupons onto your card so you get all the discounts. Makes it very comparable to Walmart and much more healthy. The employees have always been super attentive and friendly, they great you anytime you walk by them and ask if you're doing okay, I have often needed help finding things since it's such a big place and everyone has jumped up and helped me without complaint. The only negative experiences I've had were the result of rude weirdo shoppers--obviously not Kroger's fault but yeesh, don't go right at quitting time (4-6pm) or you get the hangry business people rushing to get dinner, haha. read more

The staff at this Kroger are always super friendly and courteous. The kind woman working in the flower department is always smiling and always welcomes me to the store. They always have what I need and have a really large bakery and organic section which is great. read more

Over rated. They do have good produce, liquor, beverage, and deli/meat, but the average products you need are way over priced like chips, pop, Mac n cheese, frozen veggies, pizzas, crackers, anything with a brand name are way over priced compared to about anywhere, it's always way too busy, and their non grocery section is very random in what it carries. You'd have to shop here, then go to target, then go to another grocery store to get everything you need. Just go in and get produce and healthy food, then Walmart for the rest and save $175.00. read more

Big and loaded for one stop shopping. Great cheese selection. Sushi is horrible. Rice is like plastic and dry. Fish is of course not fresh. Chicken salad tasteless and pizza is expensive for very little. Salads bland or too much herbs. read more

I will forever shop at Kroger. This Kroger in particular is very new, so they take pride in the cleanliness of the store and the store's image. read more

The women in the health and beauty department are unfriendly, not helpful and lack a nice personality. Treat customers as an inconvenience. I'm traveling to Franklin Kroger. Never again. read more

Amazing staff, management definitely needs some work one. The way they treat their employees raises concerns. Staff is quite friendly though. read more