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    Kristine's Touch

    5.0 (1 review)
    Closed • 9:00 am - 12:00 pm

    Services - Kristine's Touch

    Reiki

    Therapeutic massage

    Kristine's Touch Photos

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    8 years ago

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    Pure Nails Spa - so dirty and disorganized

    Pure Nails Spa

    2.8(79 reviews)
    1.4 mi•Beauregard
    •$$

    It should take longer than an hour to do a mani and pedi. Mimi was in such a rush to get back to…read moreher snacks (seriously as soon as she finished my mani she went and sat in a massage chair with snacks, then got up to get more snacks and knocked her iced coffee all over my shoes while my nails were drying). Her station was such a mess. Nail dust everywhere. The polish was old and globby, she painted over cotton fuzz, and her station was so full of nail dust that its now stuck to my nail polish. Honestly it was so bad I couldn't even be mad though it was just funny. Thank God I dont live around here and will never be back.

    I had a very disappointing experience at this nail salon. Their customer service is poor, and they…read moredo not respect appointment times. Even when you have an appointment, you can still end up waiting a long time without any explanation or apology. The front desk employee has a very rude attitude and comes across as if she doesn't care about the customers or their concerns. Anytime there's an issue, they refuse to take accountability and instead act like everything is the customer's fault. Their pricing is also inconsistent. I paid $65 for a French overlay, which I thought was reasonable. Two to three weeks later, I went back for a refill and was charged $60. When I asked how a refill could cost almost the same as a full set, no one gave me a clear explanation. It felt like they charge whatever they want without being transparent about their prices. Overall, the lack of professionalism, poor customer service, inconsistent pricing, and unwillingness to address customer concerns make it difficult for me to recommend this salon. There are plenty of other places that treat their customers with more respect and are upfront about their pricing.

    Photos
    Pure Nails Spa - Gel manicure

    Gel manicure

    Pure Nails Spa - At least she has her snacks

    At least she has her snacks

    Pure Nails Spa

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    Kristine's Touch - reiki - Updated October 2026

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