We've been recommending Kristen to friends and family for years, but this was the first time we actually worked with her directly, and we couldn't be happier! She helped us sell two pretty unique properties that we used for short-term rentals and family get-togethers. They were a little outside the box, so we really needed someone who knew what they were doing. She did an awesome job keeping us in the loop and making sure we were informed throughout the whole process. It felt like we always knew what was going on and what our options were, which made everything way smoother. Even when things got tricky, she was on top of it and super easy to work with. If you need a realtor who knows her stuff and makes the whole process feel a lot less stressful, we highly recommend her. A little backwards doing it this way, but glad we finally worked together directly! read more

Kristen is hands-down the best realtor we have had the pleasure of working with. She helped us sell and then purchase a new home in a unique situation. She rose to the occasion with professionalism and expertise. The selling and buying process can be stressful, but we always felt we were in great hands, and she guided us through every step. Her communication and negotiation skills are exceptional. We recommend Kristen for your real estate needs - she truly is outstanding! read more

Kristen did a fantastic job keeping me up to date and finding a super handyman to keep the property looking good throughout the process. All communication was positive and she helped me through the process of getting the home sold in a fast and efficient manner. She is definitely my realtor in the Austin area. read more

She is amazing! Very professional, knowledgeable, great negociating skills, extremely responsive. I was very impressed with Kristen! We rented our home with her... it was a difficult situation with our time-line and requests, but she handled like it was nothing. She really went the extra mile and I am very pleased with the entire process. I also want to say a big "Thank You" to her photographer who did a phenomenal job. The pictures turned out magazine worthy. 100% recommend!!!! read more

We listed our home with another agent over a year ago and pulled it from the market after 6 months and no movement. We listed with Kristen this past spring/summer and have successfully sold the house. She was great with realistic initial pricing, providing weekly updates, and during the negotiation process. She also happened to be on a family vacation on the other side of the world during a stint and organized another agent to help and was even available herself. Highly recommend! read more

Kristen was absolutely amazing to work with while buying our first home in Texas--she made the entire process feel smooth and exciting. She was incredibly responsive, always quick to answer our questions and kept us informed every step of the way. Even when we ran into a difficult situation, Kristen handled it with grace- going above and beyond to make sure we felt supported and cared for. We would HIGHLY recommend Kristen! read more

So Wonderful! She helped us buy our new home in Tarrytown, and sell our old home in Barton Hills. She worked super hard to get our home ready for sale, finding people to do cosmetic repairs, painting, and finding a stager. SUPER RESPONSIVE to calls and texts. I can't recommend enough. read more

Kristen provides true five-star service. I worked with her during COVID to purchase an investment home that just recently closed. As a first-time home buyer, I really appreciated her ability (and ready willingness!) to patiently teach; her background in education comes as a surprise to no one. For first-timers, would highly recommend. Kristen was superbly attentive (she always picked up by the third ring, weekends included), lets you drive the process how you want but happily steps in to provide advice/assistance when appropriate, and has the know-how and insider's information to put you at ease. Has a polished professionalism complemented by an easy likeability and quickly develops trustworthiness that I think is well deserved. read more

Kristen helped us purchase our first home in the Austin area, as we were relocating from California. We had an amazing experience with Kristen as our realtor! From the moment we first spoke with her over the phone we knew she would be such a pleasure to work with. She is very genuine in her approach. We loved that she was reliable, honest, organized, had impeccable communication, incredibly friendly, and truly had our best interests at heart. She took the time to tour homes with us over FaceTime, and always gave us honest opinions. She really cares for her clients happiness rather than just making a quick sale. She guided us through each step of the way explaining what to expect, how the process works and the best approach to being successful in purchasing a home. She truly made it a seamless experience. Overall we felt confident in Kristen's ability to help us find our first home, and we were lucky enough to find it quickly. Even after our home purchase she's been incredibly helpful with answering follow up questions and providing a great list of recommendations and resources. We highly recommend Kristen to anyone looking to purchase a home in Austin! read more

Kristen was great to work with buying my and my husband's first home! She was friendly, organized, always eager to answer questions, and patient in helping us understand the process as first-time home buyers. Kristen was quick to schedule house tours and shared helpful insights at each place. She listened to our feedback and really understood what we were looking for in a house. When we were ready to put an offer on a house, she went above and beyond to help us through it, making herself easily accessible via phone, text, email, etc. She was our advocate and looked out for our best interests in negotiating offers, making sure we got a fair deal. We would absolutely recommend Kristen to anyone in the Austin area looking for a realtor. We would definitely work with her again in the future if the opportunity presents itself! read more

Kristen is the best! She was thorough, professional and great to work with. She kept us informed as soon as there is a new home in the market. We are a first-time home buyer and she made our journey very memorable! You can feel her commitment and sincerity. She is well equipped with the real estate market and always refer to her experiences which is very important. We felt at ease with her from the beginning and didn't feel any pressure during the process. She really went above and beyond. Just to add, we are very confident with her and we have been referring/recommending her to our friends from the beginning! Thank you very much for helping us out in every step of the way! We appreciate it so much! read more

Kristen has a keen ability to adapt and remain unflappable no matter what comes up during the process of selling your home. She always remains positive and focused on your goals all while sharing her experience and insights. We highly trusted her advice and were extremely pleased with our outcome. My husband and I wouldn't hesitate to recommend Kristen to all our family and friends. read more

Buying or selling a home, Kristen is the best in regards to service, professionalism, kindness and expertise of the Austin area. We are beyond pleased with our experience. Every detail was managed beautifully. read more

My husband and I got to know Kristen from a friend's referral. And as a first time home buyer in this unpredictable housing market you really need a knowledgeable, trustworthy and passionate real estate agent like Kristen to help you go through this crazy road. Its been a long journey for us to finally be moving in our new built home, and she is always there with us every step of the way(weekends included), you won't be worried because you know Kristen have your back and willing to go above and beyond to be able to help you even in the smallest bump you encounter. She helped us a lot in this home buying experience, she never pushed us to decide on anything we are not confident with but she gives her input that would really make sense, she is the best negotiator you could ever have, she was so patient in answering all the questions I have and being a first timer I have tons, she would go an extra mile just to help you out. So, thank you Kristen for travelling this road with us. Let's travel again someday!! read more

My husband and I are so glad that we chose Kristen Jacobs as our realtor for the sale of our home. She really went above and beyond in all aspects of the process. Nothing slips between the cracks with Kristen! But more importantly, she is a pleasure to work with. She helped in so many ways and even provided a free session with a professional stager. Because of her help, we got a great offer quickly. She kept us informed every step of the way, and was available any time we had a question. Kristen Jacobs came highly recommended to us, and we highly recommend her to anyone looking to buy or sell a home. read more

Kristen was my agent during my most recent home search and purchase (Jan 2020 to Jun 2020). My search was primarily concentrated in Southwest of Austin, out as far as Bee Cave and as far as 45 on the South side of Circle C. Kristen is an expert in these areas and has a strong network of other agents which helps her stay abreast of upcoming listings. Kristen is everything a realty agent should be. Understanding of your needs. Diligent in all aspects of the buying process. Communicative at all times. And incredibly knowledgeable about the realty market in Austin. Importantly, she will not BS you and will always research into anything she doesn't immediately know the answer to, rather than string you along. Kristen also has a solid list of third-parties - loan officers, inspectors, etc. that she recommends. 4 things stand out to me about my experience with Kristen: 1) Her patience in answering my millions of questions and guiding me in my purchase, from initial introductory sit-down meeting at her office through closing table at the title company 2) She flat out told me to walk away from a property because I was being hasty (I was - it was a bad layout and not my ideal location), proving once and for all she isn't in this just for a quick close. Very thankful for this as I am so much in love with where I ended up 3) She gave me an answer to a question, clarified she wasn't 100% certain, and followed up less than an hour later after some research to provide me with the verified answer and additional color beyond what I asked 4) Yet another example of why she is a top agent, Kristen recommended additional resources for me to reach out to, getting me a better loan that I was being offered. Ultimately Kristen is very professional, seeks the best outcome for her clients, and will work closely with you to get the best outcome. A great partner for my home search and a great agent to represent me. Highly recommended! read more

As first time home-buyers in a wild market, Kristen was a constant support and source of knowledge. She was always positive yet realistic and incredibly responsive to all of our questions. She builds a professional and friendly rapport with everyone she interacts with and truly advocates for her clients. We would highly recommend her and look forward to working with her again in the future! read more

Kristen Jacobs is by far the best real estate agent we have ever worked with. After a career in the military with relocations that involved numerous home purchases and sales, we settled in Austin 19 years ago and have purchased and sold several homes here. We recently purchased what will hopefully be our last home, which made finding and selecting the right home more important than ever. We are so grateful we found Kristen to guide us through our search and purchase. Kristen listened to what WE wanted, was always available and tireless in the search for our home. She was also honest and helpful when it came to evaluating the positive, and less than positive, things about the houses we considered. We were also in a situation with a short, but firm deadline, which put additional pressure on our search, selection and closing. Kristen guided us through the entire process, which was complicated by a surprisingly competitive housing market due to COVID and a significantly reduced inventory of homes in the Austin area. Kristen worked tirelessly to find and narrow down properties, provided market analysis to help establish a fair price, and then advised us through negotiations and closing. If you want a great real estate agent to maximize the chances of success with either the purchase or sale of your home, we highly recommend Kristen Jacobs. read more

Kristen is an incredible realtor and great person, and we enthusiastically recommend her for anyone looking to buy a home in the Austin area. Kristen is patient and knowledgeable, listened carefully and mindfully to what we were looking for in a home, and helped us navigate the incredibly competitive Austin real estate market. In the end we found a wonderful house in a neighborhood we didn't know existed until Kristen suggested that it would be a great fit for our needs (and she was right!). Not only did she make the home search feel much less stressful, her ability to clearly guide us through the offer and closing process (during the onset of the COVID crisis) was invaluable. read more

Kristen was by far and away the best realtor I could've ever imagined. From absolute start to finish, she anticipated every single need we didn't even know we had, and handled it. Like a boss. Through no fault of Kristen's, the process got kind of stressful for a small stretch towards the end with a delayed closing, and plans ruined for all parties. But just the way she responded to it, kept us in the loop, handled things that needed to get done, stayed on top of the people who were slacking on the side of the lenders, I can't possibly imagine anyone having done a better job. We feel so truly lucky that we got her. Whatever she gets paid on this is not enough. We could not have gotten through this without Kristen. I've never in my life met someone who is better at their job than she is at hers. With maybe the exception of my father and my wife. And I can speak for my wife, Kat, as well. She has been just as impressed as I. I will never consult the housing market again without reaching out to Kristen. She's the first on the list of invitees to our housewarming party. Hell, she's welcome to any party we ever throw, I'd be proud to add her to our list of friends. Hold on to her, and Regent Property Group will be the first name I mention to anyone who is ever in the real estate market. read more

Kristen was recommended to us by a friend. When it came time to sell our home in southwest Austin, Kristen was at the top of our list of realtors to work with. From our first meeting to look at our home before putting it on the market to our final meeting at closing to sign papers, Kristen was there throughout the journey. Her expertise on the area helped with pricing and her suggestion to stage the home helped show off the house's highlights to potential buyers. Kristen is professional, very responsive, friendly, and guided us through each step of the selling process. We are grateful for her and could not be happier with final sale price and experience of selling our home. read more

Thoughtful, efficient, and ultra-responsive. Kristen is everything you dream of in a realtor - especially in the fast-paced Austin market. I approached Kristen to help me in what must've been the most difficult time to navigate real estate: I was relocating to Austin from California while most of the world was shut down due to COVID-19. Kristen was quick to understand my goals, set-up a search, and starting sifting through the options. She toured me through my favorite homes over Facetime, fully assuming the role of my eyes and ears on the ground before I was finally able to make a trip out. This was only my second home purchase, but Kristen always met my questions with deep care and guidance. I was so impressed by her ability to highlight features that I absolutely would've looked for in a first walk through. To top it all off, she referred me to some of the most responsive and friendly vendors in Austin: loan officers, inspectors, electricians, etc. Made the whole process so fun and easy! If you're in the market for a realtor, give her a call! I'm excited for my next home search, just so I can work with her again! read more

We used Kristen to find us a house under very challenging circumstances. We wanted to move into a specific neighborhood that did not have many houses available for sale. Kristen went above and beyond to find a house for us that met all of our desires, basically our dream house. Kristen canvassed the neighborhood, wrote letters to homeowners, and spent hours and hours trying to get the perfect house for us. I would highly recommend her for her work ethic, knowledge of the market, and her ability to make it happen. read more

Kristen is absolutely great! I would highly recommend using her for your real estate needs. We have had great experience with her purchasing multiple homes as well as helping to lease a few of them. She is very creative and is able to work through multiple aspects beyond just the price to strengthen your offer to give her clients the best chance to securing a home. She is also very passionate about building a professional relationship with her client and very responsive to make sure you are her #1 priority until you are closed on the home. One thing I absolutely love about Kristen is that she always gives her honest opinions and it allows you to think logically about your purchase (especially investment purchases). This is crucial to make sure your ROI is maximized with such large purchases. Lastly, she is never just trying to make a "sale" and always has the best interest of her clients. If you are in the Austin area, Kristen should be your go to person for any real estate needs! read more

We sold our home in Lantana and also purchased our new home in Dripping Springs through Kristen. She is very professional, works hard, is always punctual and totally understands the Lantana neighborhood. She was also very helpful on the buy side, which was new construction (spec home). I would not hesitate to refer Kristen or work with her again sometime in the future. read more

Where do I start with Kristen? My friend referred me to work with Kristen since I live in California and I needed a realtor to help me with a home sale in Austin and I got in touch with Kristen. From day 1 I can say that Kristen's professionalism, responsiveness, care and guidance stood out. The sale of the home took many different turns for several months and one of the things I appreciated most about Kristen is that she stayed patient with me as a client throughout the process as I had to consider different options to see what was the best way to go. She did everything she possibly could from contacting vendors, stopping by the home several times, negotiating pricing and reaching out to several other agents and buyers to make sure we can close given the time frame I had to sell. I have dealt with different realtors throughout my real estate experiences, Kristen is one that comes off as truly concerned and caring for her client and always looking to go the extra mile and looking for their best interest. I cannot say enough good things about her work ethic and her professionalism, and I would recommend anyone in the Austin area to contact her if they are thinking of selling or buying a home. Thanks Kristen for everything!!! read more

We know we made the right decision for who to use as our real estate agent! Kristen was AMAZING through our entire home selling experience. From pricing our home, to making suggestions for staging, to selling our home quickly and for top dollar! We ended up with multiple offers and Kristen did an amazing job negotiating for us. I honestly felt like we were her only client the entire time we worked with her. She could rattle off all the details about our house and our competition without missing a beat. We look forward to working with her again to purchase our next house! read more

Kristen is an amazing Realtor and reset your expectations. I have purchases several homes in the past and Kristen was the best (by far) that I have ever had a chance to work with. She is a warm and friendly person that truly works hard and looks out for her buyers and their interest. Historically when I worked with Realtors in the past I did a lot of the work and often felt the sale was more important to them instead of them truly wanting to protect my interest. Kristen from our initial meeting worked to understand my needs, overall taste and what was import to my family. From that initial meeting until days after the closing she stood by my side to ensure that I was a happy homeowner. Kristen would often point out flaws or share concerns before I saw them or shared them. This gave me a confidence that I had not experienced with Realtors before. I knew that she was more interested in protecting my time and ensuring I was happy then just making a sale. Do you want a Realtor that will invest her time to know your taste and needs, protect your time, work hard for you and ensure that you are informed and making a sound financial decision? Call Kristen she will reset your expectations for Realtors and make sure you find the perfect home. read more

My wife and I searched for over a year for our perfect home. Then we met Kristen. Within a month we found our dream home, made a competitive offer and were well on our way to becoming the new owners. Her knowledge, skill and patience helped us through the brambles of buying a home. We couldn't have done it without her. We not only found our perfect home -- which we've been in for four months now -- but we also made a great friend along the way. Thanks, Krsiten!! - The Cramtons read more

Kristen helped us sell our house recently. She was very punctual, dependable, responsive, easy to work with, and she showcased a strong understanding of the home selling process. Her intimacy with the neighborhood and upcoming development projects nearby also gave her an edge when talking to potential buyers during the pre-market open house. She also offered a full package of contacts to help make our home ready - a stager, photographer, and other home services. We got multiple offers while the home was in a coming soon status, which resulted in a higher than asking price sale before it was officially on the market. read more

My husband and I had the incredibly good fortune of meeting Kristen Jacobs while we were checking out houses in Austin. I am confident that it's because of Kristen's experience, wonderful personality, superb negotiation skills, expertise and the excellent rapport she has with other agents (and people in general) that our offer was accepted the same day we made it on a multiple offer situation. We actually had set up an appointment with another realtor in the area who came highly recommended, and in order to use our time before the scheduled meeting, we walked into an open house Kristen happened to be showing. On previous trips to Austin, before we knew we were moving there for sure, we had spent two full days with two different realtors while we were looking in a different area of Austin. We followed up with our meeting with the other realtor we planned on working with, and right away I felt so lucky that we met Kristen! In my opinion, every other agent paled in comparison, and we would have been none the wiser had we not met her! We instantly clicked with Kristen! Not only is she extremely knowledgable about every aspect of each area we were interested in, but she gave us so much useful information about everything we could want to know about each house and each area, and each school district, always in the most wonderful, personable, honest, clear way; info far more useful, relevant and well-informed than we had received on previous trips. She is brilliant with people; all kinds of people from all walks of life. She is extremely patient, intelligent, honest, kind, and beyond helpful. Minutes after meeting her, she already had an excellent sense of what we were looking for and sent us a list of houses that met our needs. Every question, big and small, she answered thoroughly, and right away too. The enormous amount of time she dedicated to us and all the extra effort she gives, WAY above and beyond the call of duty makes you feel like you are her only clients in the world, and everything feels easy and possible! I never once felt like she was pushing the sale of a house on us and it was obvious she cares enormously about finding the right home for you, no matter how long that takes. We are first time home buyers, and she made the process easy, clear and understandable, guiding us through the process and making it so smooth and manageable, always giving the sagest advice in the most gentle and warm way. I never felt rushed, pressured, or that she wanted us to buy the house at the highest end of our budget. She truly wants you to have the house you love, the one that you are meant to be in, and makes the entire process fun and remarkably enjoyable. My kids loved her too! We returned to California, and Kristen handled it all from Austin for us. She met with the inspector, she met with my husband when he flew down there again and walked through the entire contract with him, going over all the details, she did a walk-through of the house again for us, measuring rooms and spaces, taking extra photos for us, she showed it to my parents when they went down for a weekend. Kristen truly is a gem - as a human being and as a realtor - and I am very grateful to have purchased our very first home with her help, and even more grateful to have her as a new friend in my new town! We plan on buying an apartment too, and will without a single doubt have Kristen as our realtor again, and of course recommend her to anyone looking for an outstanding experience finding the perfect home! read more

We were a first time home buyer with very little knowledge on how the housing market works. Fortunately, we met Kristen in the first open house we went to and luckily she recognized us as her co-parent in our sons' soccer league. From the beginning, she was pleasant to work with. We didn't feel any pressure from her even when we were not decided yet. She offered information with no expectations. The first thing that we liked is that she took time to understand our situation, what we wanted and what we were looking for in a house. After we have decided to go with her as our agent, it went smoothly. As first timers, we didn't have a hard time as she was able to guide us every step of the way. She quickly reponded to all our questions and provided timely information. She had good referrals for all services needed e.g. Lender, inspector etc. She was transparent and easily gained our trust. Within couple of months from the time we met her at the open house, we were able to close on our dream house. We were so grateful of how things turned out to be. We love our new house so much and so our family and friends. We would work with her again and would not hesitate to recommend her to our friends who would most likely be first time buyers too! read more

Kristen was a godsend for us when we came up with the decision to move from NY to Austin, TX. Initially we were referred to a different real estate agent local to the area in which we were interested to buy a house. At that time, while searching for information on everything Austin-related, I incidentally came upon Regent Property Group's website http://www.regentpg.com/ and found it to be an excellent source of helpful information on Austin neighborhoods and much more. As it is usually the case, I was prompted to register on the website to get a full access to those articles. And oh boy am I glad I did! The very next day I received a voice message on my phone that was from Kristen. She stated that she got my information from their website, then she left her contact information and offered that I get in touch if I need any kind of real estate services in Austin area. I did not call her back, planning to go with my first choice agent. But when a couple of days later I received a follow-up call from Kristen, I reconsidered my agent choice because by that time lack of sufficient communication on the first agent's part, and failure to listen to our requests and change the search criteria accordingly did not make me happy or eager to work with that agent. In our phone conversation Kristen sounded very friendly, knowledgeable and down to earth. She had honestly admitted to me that she does not have as much expertise with the area we were looking into as she has with the city of Austin itself, but that she will will to do her best, research and find out whatever information we will be interested in having. I told Kristen that I will be coming to Austin in a couple of days for one week only, and that I hope against all hopes that I will be able to find a house for ourselves in that short period of time. Kristen assured me that she is positive this is possible to achieve with enough communication between us prior and during my visit, and with enough effort put into the search by her and myself combined. Within half hour after we hang up I started receiving automatic real estate listing updates set up by Kristen according to all my requirements (area, square footage, school district and more). In addition, she sent me another email that contained her thoughts on the best options for our business that I had mentioned to her we are planning to open once we move. Before and during my visit to Austin Kristen was extremely attentive to my needs, had our best interest in mind the whole time, and was right on top of every single question / issue / follow-up we had to have that concerned the properties she was about to show me. Guess what? By the end of the VERY FIRST DAY of our search, after Kristen showed me approximately 10 different houses within 4 or 5 hours window, we had a winner. I really liked one of the houses that, by the time we came to see, had multiple offers on. Kristen kept communicating with the listing agent back and forth to make sure we will have enough time to prepare and submit our offer before everything will be presented to the owners. She advised and instructed me on the best offer tactics that are Austin market-specific, and with Kristen's help the offer was written up and submitted in under an hour... At 10 pm that night I received a phone call from her with congratulations on my purchasing that house!!! With 5 offers on the house, ours came up a winner. What can I say? Every time I met up with Kristen to discuss additional details of the deal, sign the documents and such, her attentiveness to details, her professionalism and willingness to help well beyond the required (such as providing me with the full list of utilities companies and their phone numbers, helping me find inspector to do an inspection of the house in 2 days (absolutely impossible thing in the booming Austin real estate market), picking up some tourist guides and local attraction booklets for me so I could make the most out of my first visit to Austin. To conclude everything said above, KRISTEN IS AMAZING IN EVERY WAY. If you are looking to relocate to Austin area, do yourself a favor and get in touch with Kristen for all your real estate needs. It could only be the best decision you will make, just as good as making an offer on your dream house or finding an apartment you fall in love with at the first sight. read more