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    Cathy Romano - Compass Realtor

    5.0 (2 reviews)

    Services - Cathy Romano - Compass Realtor

    Buyer's agent

    Listing agent

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    8 years ago

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    8 years ago

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    Jason Bernknopf - AustinRealEstate - AustinRealEstate.com

    Jason Bernknopf - AustinRealEstate

    (74 reviews)

    Westlake Hills

    I worked with Jason to both sell my existing house and purchase the next one. I will definitely…read morework with him again in the future & recommend him to anyone who needs a realtor! He's friendly, attentive, responsive, reasonable and doesn't hesitate to share his feedback, good & bad, or just for things I hadn't thought of. I was looking for someone with an experienced perspective, not just a yes-person, and that was my experience with him. On the selling side, some of my family had agents in the past who went unreasonably overboard with staging or bending over backwards for prospect buyers, and that was not my experience here, which I'm very grateful for. We dealt with a Prospect buyer/agent combo who were at times unreasonable, waited until the last minute to ask for things & where the agent didn't do a good job at managing their clients' expectations, and Jason handled a lot of those tougher interactions before I even had to, and was instrumental to getting us through close. On the buying side, he was a great guide & we closed without issues, in the neighborhood I was shooting for & within my budget.

    Jason initially engaged with me regarding my rental, but ultimately refused to take it on after…read morewasting a full week of my time waiting for a property viewing. Only then did he disclose that he does not handle rentals below a certain price point, which he should have communicated upfront. He referred me to another real estate company that has been disappointing, and I am now stuck dealing with the consequences. Overall, an unprofessional and frustrating experience that I would not recommend.

    Kristen Jacobs- Realty Austin

    Kristen Jacobs- Realty Austin

    (37 reviews)

    Kristen exceeded our expectations--by far--and gave us excellent advice. It's not our first rodeo,…read morebut her in-depth knowledge of the area, her savvy command of marketing methods, and her relationships with pre-sale service vendors and with other realtors made all the difference in getting us a good offer on our home. We felt confident about her judgment, but she always started by listening to our comments and questions, so we felt like partners from start to finish. Her logo should be, "professional, personal, and positive," because she was all that and more, even though we were selling during a buyer's market. Highly recommend!

    We chose Kristen because she is incredibly knowledgeable, resourceful, and trustworthy. Our…read moreoriginal plan was to move to California, complete a few updates on the house from a distance, and then put it on the market once everything was ready. Kristen provided honest, practical advice about which improvements were worth investing in and which ones could wait, helping us make smart decisions with our money. When we drove away, we left our home in her hands with complete confidence. Although I gathered repair bids and coordinated potential contractors, Kristen made it a point to meet with them before any decisions were made to ensure we were getting the best value and quality. Once we moved, she took over communication with contractors, coordinated schedules, and kept everything moving efficiently so that not a single day was wasted. She even stepped in and completed some tasks herself. Kristen staged the home beautifully and made sure it was always clean, polished, and ready for showings. We received an offer quickly, and when the first contract fell through, she immediately went to work. She ensured that every item from the inspection report was addressed, allowing us to keep the house on the market without interruption. Her strategic approach was invaluable--she proactively communicated with other agents about the inspection issues and the work that had been completed. As a result, we received another offer very quickly. Even during moments when we weren't sure how everything would come together, Kristen remained calm, communicative, and solution-oriented. She consistently leveraged her experience and network of resources to help us navigate every challenge and ultimately get the sale closed. We are incredibly grateful that we chose Kristen. Her dedication, professionalism, and commitment went far beyond what we ever expected from a realtor. Any home seller would be fortunate to have Kristen on their side.

    Gilbert Gonzalez Home Connect 512- eXp Realty - Prompt communication!

    Gilbert Gonzalez Home Connect 512- eXp Realty

    (23 reviews)

    We had an excellent experience working with Gilbert Gonzalez of eXp Realty. What really stood out…read moreto us was his impressive use of social media and his extensive network of trusted trade professionals. He knew exactly how to get our property the exposure it needed and used his connections with contractors, stagers, and other professionals to help make the entire process as smooth as possible. His knowledge, communication, responsiveness, and ability to connect us with the right people when we needed them made a huge difference. It was clear that Gilbert has built strong relationships within the industry and knows how to put those relationships to work for his clients. We truly appreciated his dedication and professionalism throughout the entire process. We would recommend Gilbert Gonzalez to anyone looking for a knowledgeable, well-connected, and hardworking realtor who goes above and beyond for his clients.

    Gilbert was our realtor as we needed to sell our home. The market has not been good and we were…read moreseeing way too many homes sitting on the market for months and months. In speaking with Gilbert, his approach and suggestions were strong, he helped us by having a professional stager come in to our home and help us prepare, and he had a professional photographer come in and take fabulous photos of our home. The experience was awesome, we had multiple offers on our home in just 3 days. We sold our house quickly and Gilbert took care of everything to make things run smoothly. I cant recommend Gilbert enough, he will be our "go to" moving forward.

    Cathy Romano - Compass Realtor - realestateagents - Updated September 2026

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