I have been receiving care from this group for many years. Most of the physicians I work with…read morebelong to this organization. The app is easy to navigate and the results of testing very accessible. The parking is very ample and convenient. There are some superb physicians and some lesser ones as part of this group. Bottom line, as expected, it all comes down to pairing with the "right" provider.

How the mighty have fallen. I use to only come and see pro…read morehealth doctors. Now I can't run away from them fast enough. Optum came in and destroyed an institution here on Long Island. What a shame. They treat you like a robot. Especially in the office.

Doctor Rucker has been my doctorfor 30 years. He is my GP. He also took care of my mother. He…read moreknows who I am. And has.made many referrals for me. Whenever I reach out to him by phone or through the portal, he always gets back to me quickly. When impresses me most is that he knows who I am and he manages my medication. The neurologists, and I've had quite a few, don't seem to care about any medication except for MS medicine he interes my whole person..

On hold with them right now. Going on 30 minutes. After hanging up on me 3 times in a row, the girl…read moreat the front desk finally answered and said "please hold" with the nastiest attitude and placed me on this 30 minute hold. I'm sure she is not intending on taking the call. My aunt is 82 years old and has had many very serious heart issues in the past year, been in and out of ICU. All she needs is her medication renewed. My whole family and I have been calling and leaving messages for the past week with no answer or no call back. I finally (after a week of trying) got in touch with someone yesterday who ASSURED me they sent over all 6 and then rushed me off the phone. Got to the pharmacy and they hadn't sent over anything!!! Planning on pursuing legal action at this point. Disgusting office and they don't care at all about their patients.

I visit my internist at this location that is employed by Northwell Health. Marius Leon Pessah, MD…read moreis a New York-based Northwell Health physician who specializes in Internal Medicine and is one of the doctors that resides at this locale. The medical office is in excellent condition, but a face lift that offers a welcoming environment, with modernized lighting would be an added pleasure to the waiting room. Meanwhile, the staff is friendly and very accommodating for waiting patients. Marius Leon Pessah, MD is my primary physician at this location. I have been incredibly pleased with my experiences with the doctor. He treats you with professionalism and care. Although the doctor does have a busy practice, I have been always able to schedule an appointment easily and I have received a response to any questions often the same day that I had called. I have consulted with other doctors in my life, and I am fortunate to find a MD that is knowledgeable, accommodating, and concerned as Marius Leon Pessah, MD This a doctor that makes an investment in the health and well-being of his patients. A rare quality that I have not seen from other MD's. I most definitely recommend Marius Leon Pessah, MD

I was referred to Dr. Grossman by daughter's pediatrician. Her previous was not in alignment with…read morethe goals so I need a new neurologist. She has epilepsy and was having seizure frequently. As soon as we went to Dr. Grossman. I explained her situation and he immediately switched her meds and she went months without any seizures. I would highly recommend him to anyone who's child has any neurological health challenges. Sabrina

Absolutely horrible. He at first upon initial appointment seems very eager to help. Full of empathy…read moresolution, suggestions and compassion. Once he gains your trust and money he flips the cards. On second visit. Seemed like we were an inconvenience and didn't have time to deal with us. He is arrogant and believes "I'm the doctor, do as I say!" He doesnt listen sends you for several exams, and has no knowledge of the reports. He wanted to send us for testing again! Whe. I said we completed these. His reply of "if I didn't call you everything's fine so what do you want me to preform a miracle?" Is an awful reply to a parent and child seeking help. This man need to go into retirement. Stop acting like a narcissistic condescending man. People look to doctors for help not a lack of and rudness. Totally disgusted!

Another visit. Appointment at 3:00 for echocardiogram. Still waiting to hear results at 4:45…read more Nurse came in to apologize for the wait. BFD! It was like déjà vu from the last appointment

So after 15 years of being a Prohealth patient I AM DONE. Primary care needs to change their name…read moreto I DON'T CARE. Try calling for an appointment, on hold forever. Great call back system, "leave your number and we will call you back ASAP". I called 4X w/o a call back. MY (EX) primary refused to refill some RX w/o seeing me for a few months. She is 100% correct. The only problem is she is not available for 2 plus months! So I left he a message that I can't get an appointment can she step in and advise as to what I should do. OF course, no call back except from my pharmacy who received a call that I need to make an appointment. I called again and was advised that my Dr. is not available. SOLUTION is to get rid of every prohealth Dr. I see and switch to a new group.

Dr. Marie Chen has been my breast surgeon for the past five years and I am so grateful for a doctor…read morelike her. Since my diagnosis with breast cancer, she has been absolutely amazing with explaining everything in detail and compassion. Her and Dr. Korn (plastic surgeon) are an amazing team and I am eternally grateful for their skills as physicians for saving my life and sanity.

I would have given her 10 stars if I could! Absolute professional, no words describe my gratitude…read moretoward this incrediable surgeon! Thank you Dr. Chen!

Optum is not optimal!! Frustrating experience every time! Delayed prescriptions. Incorrect…read morevaccine record ( MD stated I received a shingrix vax when I did not). Someone entered incorrect information in the Record!! Calls are a full time job-Got bounced from portal - unable to reach MD office ( on hold over 25 minutes) finally spoke to a "nurse " who had an serious attitude- she referred to blood tests results when the call was about medication. I no longer have confidence. I'll be leaving Optum!!

Dr. Pauline Mizrachi is amazing. The staff is wonderful. Was easy to make an appointment. I would…read morerecommend anyone at this office, if you are looking for a primary care physician that cares.

Dr. Hayman is excellent. I had a very good experience bringing my 8 year old this afternoon. We…read morepreviously met with his practice partner Dr. Kristal when their office was on Marcus Avenue. Scheduling an appointment was simple. I found the receptionists very professional and helpful. This was my first visit at the Pro Health building and parking was easy. We checked in and registered and met with Dr. Hayman. He was gentle, friendly and offered great realistic, inexpensive suggestions to address my daughter's scalp. He filled her prescription and hours later we received a text that our prescription was ready at our local CVS. We will follow up with him in a few weeks and we are looking forward to our visit. Parents, you're in good hands here.

I really wish Dr. Hayman was a general practitioner in PEDS because he's truly the best doctor I've…read moreseen interact with my son yet. His gentle demeanor and calming presence brings such a relaxing atmosphere whenever we go in for my little ones skin checkup. My son was suffering from eczema on both his face and body, leading to itching from the irritation which then lead to open sores. As a first time parent it was horrible and we referred to this office through friends. Took months to get an appointment but so worth it. We received what I call a miracle cream, skin sores completely gone after a week and it's been a year now and skin still smooth and irritant free. Bring your infant/toddler here for any dermatologist issue, it's 100% worth that wait!

Been seeing both Doctors for along time. Staff puts in good effort to help you. Both…read more Doctors are very good and address all your concerns .Physician Assistant Liz is just as good in addressing all your medical concerns. Waiting can sometimes be long. But than seems to be the norm in all practices that I have dealt with. RECOMMEND!

I really like this doctor and his easy-going attitude. The two times I have been here for a…read morephysical have been quick and painless. I think people need more than that in a general practitioner. My only complaint is when I went to get a thyroid scan I had to call him numerous times to get his feedback on the scan. The process literally took a month just to track him down. His staff is decent at trying to track him down but be prepared to wait on the line for 5 to 10 minutes. The whole practice seems to lack compassion and familiarity with the patient. Overall I probably won't stay with this doctor but I've been to worse.

Dr. Hilepo is great but his office staff are truly the worst. Recently, I was incorrectly billed…read more(they claim my insurance was cancelled - no, I am still with the same employer and have the same great insurance). The staff members are unpleasant and incompetent and trying to secure an appointment at a time outside of normal business hours is nearly impossible.