I am a new patient who took the home sleep test, however after 5-6 days no one contacted me with…read morethe results. Tried to call my local Advent office, but could only reach a call center in WI. Actually I couldn't reach them because I received a recorded message to leave my phone number and I would get a call back within 24 hours. This system is terrible, why cant I just call my local office directly without going to a Wisconsin call center. Talk about impersonal service!

I was referred by my primary Dr and at first everything seemed great. I had a CT scan that showed…read moremy nasal passage was narrow and showed inflammation. They recommended a turbinate reduction and ballon sinuplasty. After a few weeks I was getting better air flow through one side but not the other in fact I wasn't getting any air through the one side. I mentioned this on my 6 week post op and the PA said that was due to my septum deviation and the bump out blocking my air way. She said if they were to shave it down that would solve it and I could talk to the Surgeon at 12 weeks. I scheduled an appointment with the Dr after waiting 30 min in the room he came in and said sorry I went in to the wrong room... I told him what the PA told me would fix my issue, he told me how much he hates surgery and recommended a different procedure an ablation and another turbinate reduction. I scheduled that and 1 week post op the office manager says the Dr tried calling you 2 days after your procedure he forgot to do the ablation did you get his message. I said no I didnt receive any phone call from anyone that day and showed her my phone, she said oh I wonder who he called... she said we'll you already paid so you can skip the procedure and we can refund you or we can schedule another day for that procedure. I ended up going back again having another procedure to finish the job that should have been done the first time. Now after 12 weeks post op I'm breathing worse than when I went in the first time. The Dr response was well we did a lot in a sensitive area and it needs more time to heal since it's only been 2 months I had to tell him twice its been 3 months and still he said let's give it another 6 weeks and come back for another $80 appointment no thanks I'm done! I went and got another opinion from a different clinic, that ENT went in with the scope saw my septum and said this should have been a siniplasty to fix my deviation. Im now scheduled for a surgery to fix it with this ENT. Thanks for wasting my time and money as I had to pay out of pocket! I wont ever go back and I wont recommend them to anyone! Mysteriously the PA that told me I needed surgery to start with doesnt seem to work there anymore.

They sold my "debt" to a collection agency after I more than paid in full, after they didn't…read moreproperly bill my insurance. Never answer the phone, never return phone calls or letters in bill payments sent by mail. They have not spelled their name correctly as it should read "Lose Sleep by being Victimized by this Institute of Theft." Not Good. The two star score, "Meh, I've experienced better" doesn't quite fit as the CPAP supply store situation is absolutely dismal in Southeast Wisconsin. Frankly, I haven't experienced better. But it is certainly not "A-OK" at the three star level. The CPAP2Go fiefdom rules from this castle (metaphorically, actually it's designed as a very peaceful serene garden like setting inside with an actual garden on the outside of the inside), but that doesn't mean there's any centralized organization. Their record keeping is regrettable. I usually go to the CPAP2Go location in Pewaukee even though it's a half hour drive for me from home because I have a part time job in the area and the CPAP supply choices in Milwaukee are horrifying. As a result of the COVID-19 crisis, when those of us who suffer from sleep apnea are considered more at risk, this location couldn't locate records from the Pewaukee location. They shut down the Pewaukee location temporarily. The result is to get supplies while we're not getting paid at our jobs is that they can't bill insurance from this location so we have to buy the life supporting replacement equipment on a credit card. I'm pretty sure this isn't even guileless corporate profiteering, it's just shoddy record keeping and poorly paid low level front line workers with no discretion allowed. The workers I've met here, like at Pewaukee have been nice, so that makes the place better than the dreaded Ho'Medical (what a name, do only sluts with breathing problems shop there?" or CPAP SnoreNoMore ( THE WORST) where they aren't even polite. The place is really nice, it's one of the most pleasant waiting rooms I've ever waited in. But for the love of Mike I don't know why it's so hard to just keep proper records of long-term regular patients and get into a routine of billing insurance properly, pandemic or not. For some of us, these are life or death conditions.

Worst most unprofessional place I've ever had the misfortune to deal with. First off, decor looks…read morelike a funeral home. Even with an appt, expect to wait at least an hour. Staff unfriendly. AND YOU CAN NEVER REACH THEM BY PHONE. They never call you back. Study was done in November 2019. Got the bill months later with no breakdown as to the charges: what insurance paid. After 2 weeks of calling finally got statement in March 2020. Paid in full. It's 4/22 and I constantly get phonecalls/mailings - that bill is overdue. Called them twice - no response. I am mailing them a copy of my bank statement along with a letter. Also reporting them to the State. I'd NEVER recommend this place. Absolutely horrible.

For clarity up front, I am reviewing Krissy Connor DDS as a business entity. Not the service that…read morethe business offers, or the skills knowledge and expertise that Krissy Connor DDS offers her clients because I received no such service from the medical practice. Why is this important? Because I want to be fair and limit my review to the areas I have experience in which hopefully lends credibility to the review itself. How can someone who did not receive any services provide a review you ask? What an excellent question. Let me answer that for you. In early 2023 I got a referral for sleep apnea from my ENT to Krissy Connor DDS to seek an alternative to treat sleep apnea. I scheduled a consultation with the office, and made the initial consultation appointment for February 9, 2023. I spent most of my time during that appointment idly waiting, or filling out medical history questionnaires (so far pretty typical for an initial consultation). Dr. Conner flew into the treatment room, and spent maybe 10-15 minutes talking over the options with me and went on her way (also, sadly this is pretty typical for an initial consultation). Other staffers spent an equal amount of time having me sign various disclosures and one of the documents I signed was a treatment plan estimate which had the heading: "Treatment includes initial exam, impressions, CBCT imaging, oral appliance and 3 months of adjustments". One point of clarification I made before I left the appointment was that I was not yet committed to undergoing the treatment which was quite expensive and offered no guarantee of results. The staffer made sure I know the decision was up to me and I had the right to not undergo treatment. I left the appointment having no agreement to undergo treatment plan or promising to pay for any services indicated in the treatment estimate. I evaluated the $6,600+ treatment plan against it likelihood of success and my willingness to spend that amount of money on a somewhat risky venture in addition to some certainty that I would have to replace appliances at a cost of $1200 several times over my lifetime. My decision was to not undergo treatment at that time. I notified the office staff during a follow up phone conversation that I was not interested in pursuing treatment and that was that, or so I thought. As time went by I more or less forgot about Krissy Connor DDS until I received a past due bill in late September 2023 threatening collections. Long story short the office was trying to bill me $500.00 for the initial consult that was supposed to have been part of a treatment plan that I did not accept. I went back and forth with the office for several months and eventually just decided to pay because I did not want to impact my otherwise unblemished credit score. The moral of this story is if you walk into the office for a consult, expect to pay $500.00 for the privilege.

From the owner: Dr. Connor received her BSN in 2001 at the Marquette University School of Nursing. She was an…read moreemergency room nurse at Aurora Sinai Medical Center for 3 years before attending the Marquette University School of Dentistry to receive her DDS degree in 2008. She completed a post-graduate residency in Advanced Education in General Dentistry at the Zablocki VA Medical Center in Milwaukee, WI. Her background as a nurse motivated her to seek an area of dentistry where she could use her wide variety of s

Came for a hearing test. They had provided one for me about three years ago, and this visit was for…read morea checkup. The staff were all professional and helpful. The appointment started on time, and I felt they did a thorough job. They gave me plenty of time to ask questions and followed up by emailing the test results. They also contacted my primary care physician for follow up. Would recommend this location for hearing services.

Dr Murphy did my surgery and I am hearing well! I'm very grateful I was able to get the procedure!…read moreDr Murphy was very kind and explained/talked to me in layman's terms which I appreciated!

I would not recommend this Neurologist. He does prescribe the mediation as needed for your…read morediagnosis. Even after doing a sleep study he still refused to prescribe any medication for my diagnosis. He wouldnt hardly prescribed my meds for migraines. He kept asking me if my primary could prescribe my medication for me. I have no use for a dr. like this.

My husband was sent to Dr. Jochims by his primary care doctor to help diagnose facial pain which…read morewas thought to be trigeminal neuralgia. This specialist did some "touch" tests with some instruments and got lost in the routine - repeated some stuff - caught himself and stopped. He kept commenting on my husband's watch as he was conducting these "tests". Dr. Jochims asked if our primary doctor diagnosed my husband with TN - then that was probably the case. My husband asked if we were going to have an MRI done to confirm the condition. The specialist asked if we wanted one done. We declined. The specialist wrote a RX, told us to schedule a follow up and sent us on our way. My husband did not schedule a follow up. The bill for this 10 minute , do nothing appointment was $674.00! Thankfully our insurance covered some of this. This "specialist" certainly did not demonstrate professionalism by any means. It was as if we were at a side show at a circus.

I went to Dr. Kass in 2017 for nose and throat as I gradually developed snoring and sinus issues…read more Dr. Kass asked a few questions and immediately gave me his opinion before doing an examination which confirmed his suspension. Dr. Kass was fast, friendly and knowledgeable. He explained what the issue was and how that contributed to all that I was experiencing. It was a decimated septum. The staff then went to my insurance to get approval for a CT within 15 minutes and got a pre-authorization for corrective surgery. The surgery was performed within the Moreland Medical Plaza clinic at the Ambulatory Surgery (see my review there)and the entire experience was top notch. Overall I would highly recommend Dr. Kass. We are now here for my wife and getting a consultant for her.

Had an oral sleep apnea appliance (Dental Guard) from a dentist that wore out quickly and stopped…read moreworking, so I researched ADVENT and saw that have an expertise. They got me in an appointment quickly, met with a sleep specialist APP (Rubin) and based upon my sleep scores he recommend a new dental device, did the scans and in two weeks will have a much better device, a device that is better fit for my sleep apnea with better longer term sleep apnea reduction. Awesome medical team!!

From the owner: ADVENT delivers specialized ENT care, focusing exclusively on treating breathing and sleep-related…read moreconditions. Whether you struggle with nasal congestion, sinus issues, allergies, snoring, or sleep apnea, ADVENT is here to help. Through detailed evaluations of your nose, sinus and throat, our experienced specialists will help uncover the root cause of your symptoms and guide personalized treatment toward lasting relief. ADVENT offers minimally invasive, 20-minute in-office procedures such as balloon sinuplasty and turbinate reduction and is in-network with most major insurance providers.