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    Neurological Wellness Clinics

    1.0 (2 reviews)
    Closed Closed

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    Center for Neurological Disorders

    Center for Neurological Disorders

    1.0(1 review)
    12.1 mi

    I followed my Dr. to this practice. From the beginning it was nothing but a hot mess. I agree with…read moreeverything the other reviewers have shared who also have followed this amazing doctor. To start they canceled my appointment the day before and advised ME to contact the pharmacy to have the medication authorized since they "were not getting a response". I contacted the pharmacy who informed me that they had just been contacted by this practice THAT DAY. So they did not bother to ensure my medication was ready for my appointment until the day before which resulted in my appointment being canceled. In my 7 years of being with this Dr. I have NEVER missed a Botox injection for migraines. Of course I was not happy. The office staff are rude and unkind. Next I was contacted and told I needed to contacted my insurance and provide pre-authorization before the pharmacy would release the medication. Again I was told that no one was returning their calls from my insurance. LIE. I called my insurance and again they had documentation that they had been contacted THAT DAY for the first time. So now they want me to do their job. When I tried to call the office no one picks up and if you leave a message it takes up to a week for someone to call you back. On my final call with the office to find out if the medication had been delivered - which it had and no one cared to let me know - I was treated horribly. I was told "I can go find a new provider" I asked the man to stop calling me Ms. Tina and call me Mrs. Schenk and he said, OK, Ms. Tina. So to top it all off. My amazing doctor came in before business hours to provide my overdue treatment. She informed me that she had to let me go as a patient because the office no longer wants to deal with me. That I bullied them! Wow! It is a shame they don't have their calls recorded because the truth would be clear. STAY AWAY FROM THIS PRACTICE. The front office staff are horrible.

    Neurological Wellness Clinics - neurologist - Updated May 2026

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