Service was quick. No upselling though. Donuts were fresh, for most part. Was trying the limited time Hershey/Krispy Kreme dozen. Have had 3 so far, pretty much taste like chocolate covered donuts so far. Will I buy again, not these, but Krispy Kreme is my go to doughnut place, so I will be back. Especially the chocolate covered cream filled. Store was clean. read more

Krispy Kreme - Krispy Kreme Choco-mania doughnuts - Donuts Near Me - Rock Hill, South Carolina

I absolutely love the donuts and the frozen vanilla latte. The service is amazing and the it is kept very clean, organized well and everything is amazingly restocked. read more

Krispy Kreme - Strawberry Glazed Donut with Sprinkles and a Frozen Vanilla Specialty Latte - Donuts Near Me - Rock Hill, South Carolina

I have been eating krispy kream since I was a child. I just moved to this area from Atlanta Ga and I must say with my whole heart, this is the WORST location I have EVER been to in my entire LIFE! Donuts continuously taste a day old, never fresh, burnt. Disgusting. The owner should be ashamed and I hope y'all get closed down. YUCK read more

This location has issues. Read all the following one star reviews. I downloaded the app and ordered on-line for an 8am pick-up. I was in the drive-thru at 8a and they didn't have my order. I parked and went inside and was told they had no fresh donuts as the machine was down. Bad app, bad customer service, bad experience. We had a house full of toddlers who were very unhappy. read more

I decided to go to the drive-through I first asked for a strawberry chiller and had to repeat myself four times before the person take him out order understood what I was asking. Once they understood what I said, they told me I could not have the chiller. I thought it was a joke and I asked why and that's when they told me it was not available, but the lemonade one was. So ordered the lemonade, one and two dozen doughnuts. When I got to the window I asked the guys name and he said his name is Kameron. He was a younger guy so I provided him with some customer service advice while giving him the money to pay for that order. The rest of the transaction went off without a hitch and I got tons of napkins to go with my doughnuts. I love Krispy Kreme so I definitely think, I'll shop with them again. read more

This is the absolute worst service and product availability I have ever had. Kids running the business who don't care about service or having product available. They are more concerned with mass production for outside delivery We have tried many times over the last 3 weeks to get filled doughnuts. There have only been chocolate and whipped cream available We are done I hope you don't let this horrible situation continue. Hire some adults read more

Ordered three free donuts online for my baby bday and after driving 20min the glaze machine was down and they wouldn't even switch for a diff flavor I was told I had tk calm a number So my birthday girl left crying read more

Krispy Kreme - Donuts Near Me - Rock Hill, South Carolina

I love Kristy kreme doughnuts , but this store is the worst. Whoever is managing it should be fired. I given them multiple chances but service is always terrible and food quality not much better. read more

Waited over 25 minutes for them to make Hot & Now Glazed , she told me it would be any minute when I walked in and after sitting 24 minutes I finally asked how much longer for her to say they are not making anymore glazed donuts today . It's a joke watching these employees not give a crap about customers and the way they act joking and not doing any so I have to say sitting 20 minutes waiting it was eye opening how horrible every employee in this location is!!! read more

It was "ARRRGG!" Pirate Day last week at KK. Get a free glazed doughnut. It was all over the radio. I go in the Rock Hill KK and they act like they don't know what I'm talking about. They should either listen to the radio or their management should tell them about it. Maybe their management did, and told them to act like they don't know what I'm talking about. Either way, disappointing. Despite their failed service, I bought two doughnuts ($5.00, thanks Joe). They were good. read more

I was here last night, my first time for a Door Dash order in the pouring rain. They were closed earlier than 10PM that is posted on their door and website on a Thursday, April 27, 2023. & if they were closed OR closing early..why would the store take a Doordash online order? So I arrive, my first time. Parked in the lot...walked up to the door. Clearly obvious the store is closed. Dark outside, no lights. The cases were cleaned, no donuts. Tan tiled floor was wet from mopping. The front door was locked. There was at least 6 Empkoyees in the store. A young man came to the door when I placed my phone up showing him I'm with Doordash and asked him, why are you closed? He then comes back with an obnoxious tall, skinny dark skinned girl with long braids dangling who is holding an Iphone in her hand recording me. Then has the nerve to laugh in my face as she is leaning on the young man next to her, who doesn't say a word and is staring at me like a deer in headlights. Who manages this store? They turn down business and let their employees be rude to a Doordash driver who is giving them business with a dozen donuts that they are also paying a fee to Doordash? I told them that this is my first time here. They saw me also talk with another customer in a burgundy SUV that asked me if they were open? All these 2 young couple had to do was tell me to go around to the back of the building to the drive thru which I didn't know existed since it was my first time there. There's too many LAZY Employees here and beyond rude. Cell phones shouldn't be in use for Employees while on the clock. This store needs a Manager who manages people instead of being a circus leader. read more

Ok, I'm ticked. I came here due to the advertising of heart shaped donuts for Valentine's Day the DAY BEFORE Valentine's Day at 2pm. I intended to get one dozen. They said they didn't have any. So I asked when they would have some made ? They said sometime between 4-5pm. What ??? Why are they not churning out these all day the DAY BEFORE Valentine's Day? So, I just begrudgingly got a couple of donuts. I had my dog with me and asked for a cup of water for her. They told me they couldn't give me any. What? I asked why? They said due to Covid. I asked what in the heck does a cup of water have to do with Covid? Besides, this is for my dog. Nope, they refused to give my dog water. read more

This has to be one of the worst locations, I have been several times to be presented with empty selections. The quality has went downhill. With the limited selection we had they were stale and the sprinkles were sad. The hot and now was on and the shelves were still empty. Glad DD is just and exit away read more

Krispy Kreme - Mixed dozen - Donuts Near Me - Rock Hill, South Carolina

Ordered the mix of donuts. They all were hard and tasted old. They were stale and the ones that had the icing cream filler had literally no cream inside! I have never been so disappointed to spend $22 for my kids to have fresh donuts to get them home and they were disgusting! Do better Krispy Kreme!!! read more

Sweet location in Rock Hill area. We stopped mainly because of the drive thru .... and because it's Krispy Kreme. We ordered a box of six - thankfully that's an option - otherwise we would have eaten a dozen ! The glazed were hot and so good and went down like liquid sugar! The other donuts were not hot - so we ate them, but definitely not with the enthusiasm the hot glazed ones had ! Convenient and relatively fast, the drive thru was easy ! Ask for hot doughnuts- it's worth it - hot ones are delicious! Krispy Kreme Doughnuts- two thumbs up but PS- Be sure to get napkins .... you'll need them read more

Krispy Kreme - Yum - Donuts Near Me - Rock Hill, South Carolina

Store hours say they open at 6am. It's 7am and employees leisurely walking around store in a daze. Individuals will come to door and an employee will yell or come to door saying "We ain't open yet." Thank you for your hustle and motivation there fellas. fail. read more

ZERO Rude. Not clean. Employees coughing on donuts. A customer brought back her order (order was wrong) and the employee took out the unwanted donuts placed them with the displayed donuts instead of throwing them away. read more

Last two times I have stopped by there they were closed. Drove into the drive thru and waited a couple of minutes; no notice that they were closed until you drive up to the window. Once was because of mechanical issues. No reason this morning Who knows, they may be shut down for good read more

DO NOT GO TO THIS LOCATION!!!! I placed an order in the app and before I get there to pick it up, they closed the order and told me the order was already picked up. Called customer service and told them about the issue and they refused to give me a refund. Bunch of thieves!!! I hope whoever ended up with my donuts enjoyed them. This location has lost a customer for life! read more

What is there to say!!!! If the HOT NOW sign is on...you stop!!! Went in 12/12 for promotional for buy a dozen, get a dozen for $1. Got 6 dozen for my faculty and staff!!! Delicious the next morning!!! read more

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Favorite donuts ever, original glazed can't be beat. Rarely ever catch them hot but way better hot. Dangerously good. read more

Krispy Kreme - a box of krispy kreme doughnuts - Donuts Near Me - Rock Hill, South Carolina

The cinnamon rolls were a big disappointment. The picture shows a luscious-looking roll but what you get is a grey, hard, and chewy lump of bitter cinnamon nastiness. They wouldn't refund my money either. The donuts are excellent as always. read more

We tried to walk in the front doors and the doors were locked and the employees screened "DRIVE THROUGH" . Then once we were ordering they had a very very limited selection of items available. And the biggest attitude I have ever seen in my life. We finally received our doughnuts they were all extremely cold and had been man handled. I also ordered coffee and it was very watery and looked like river water. I would also like to say that my chocolate sprinkled doughnut was glazed with chocolate icing.This has got to be the worst doughnuts I have ever eaten in my life. #dunkinontop #colddounts #neveragain read more

Krispy Kreme - watered down coffee - Donuts Near Me - Rock Hill, South Carolina

We are from out of state but have been to this location a few times. Christian is by far their best employee. He is friendly, takes the time to see how customers are doing and does such a wonderful job behind the register. He's a remarkable employee and deserves some recognition. He is why we had a great experience at this location and will be coming back! Got to love some hot Krispy Kreme doughnuts! read more

Krispy Kreme - a box of krispy kreme doughnuts - Donuts Near Me - Rock Hill, South Carolina

I love there donuts. Always just as good as before. Great service. Drive through is amazing when wanting a quick sweet to enjoy!

The worst Krispy Kreme I've ever been too. Always out of stuff. Staff is for the most part pretty blunt

March 17th. Showed up at noon for St Patrick Day donuts. Closed? What is going on KK?!?

Donuts are delish. Staff was extremely kind. Coffee is terrible: we got small original glazed iced coffees and they were so filled with syrup that you couldn't taste coffee and the drink is inedible. Seems maybe the ratio just wasn't properly adjusted for the small. Would still go back as the whole restaurant and restroom were very clean, just four stars for the coffee. read more

I love Krispy Kreme, but please pick a different location to go to than this one! The front doors are locked, it took forever to get our order, only to pull away to find out we're served cold coffee and the wrong filled donuts. Not sure what's going on with this location. I'd recommend going to the pineville location!!! read more

DONT PLACE AN ONLINE ORDER HERE!!!!! I placed a mobile order, and when I went to pick it up they had a sign on the door saying they were opening late. Once I came back and they were actually open, I had to wait forever in the drive through, because the dining room still wasn't open, and I received the wrong donuts, and they tasted old and stale. read more

Are used to love going to Krispy Kreme. But now I rather go down the road to a different donut shop. Every time I place an order with Krispy Kreme say it's a holiday special order it 2 to 3 days ahead of time get there wait an hour in line and they are always out of the donuts that I came there for. I understand you may run out of some things but if you see you have X amount of orders for a certain donut you need to make X amount of donuts for them orders not wait for the people to get there and then tell them oh you can't get it we are out I'm so sorry what else can I do for you. read more

My kids and I enjoyed the doughnuts at Kristy Kreme. They were fresh, fun, and delicious. My daughter ordered the Ugly Sweater doughnut and loved every second of eating it. My son asked for more after he downed his first like he's never eaten a doughnut before! The staff were friendly and we were waited on quickly. The store is clean and smells like heaven. read more

Krispy Kreme - Donuts Near Me - Rock Hill, South Carolina

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The service here is never great but tonight was especially awful. Server seemed inconvenienced by us even picking out donuts and walked away twice in the middle of it. During checkout he never told me my total, just stood there. Once I finished paying he walked away without giving me the receipt, saying a word, or even handing me my donuts. Customer Service? There is none. read more

Seriously...I may need to move to Rock Hill just for these donuts. We got three dozen!! LOL I am blaming my son! They simply melt in your mouth. I don't think you need any of the fancy flavors...the glazed are the best. They dissolve in your mouth like butter. If you are in the Charlotte/Lake Norman area...stop on the exit. You will be thanking me. read more

Absolutely awful service and quality ..was rushed and had to ask repeatedly at the window for sugar for my coffee..they didn't give me everything in my order and were rude when I asked for the missing items ..the dozen I ordered had fingers stuck through them and looked awful . read more

Krispy Kreme - This was an assorted dozen ,finger holes in donuts include - Donuts Near Me - Rock Hill, South Carolina

When you place an order online and have it place for pick up at certain time and not ready when you get there. Even few minutes late still wasnt ready. Dont go here unless you want to be threatin' to get butt whoop but rude employee and keep dropping f bomb in front manager and then manager tells her go to back but she doesnt and says you know how I get when im mad...no that plain rude and threaten to beat customer is not acceptable. Google Update: no comment or call from anyone. WORST AWFUL RUDE Just shows they side with rude employees more then nice customers. read more

The donuts are good The service .. well that's another story The wait time at 8 pm is terrible Low staff Low customer service Don't misunderstand DD is not any better I guess there is no point in complaining read more

service is terrible. the scanner has been broken for months and I can't get my rewards. this morning they had nothing but original glazed donuts. staff is very rude read more

I didn't order because they don't have almond milk for the coffee. I would've gotten donuts with it too because I've had their donuts and they're good but I wanted coffee. read more

Who doesnt love Krisy Kremes? Hot and yummy. Great service. It's in a plaza little bit of a smaller location.