Do not order from this company!!! I ordered flowers for Mother's Day on Thursday and was told they would be delivered Saturday or Sunday. When they were not delivered Sunday, I checked my email and saw there would be a delay and that they would be delivered Monday. When they did not get delivered Monday, I contacted Kremp and they stated there was a delay and that they would be delivered Wednesday or Thursday at the very latest. It is now Thursday and my Mom still hasn't received flowers. This is very disappointing and I wish I checked reviews before ordering from them. I will continue to push until they make this right. read more

SCAM!! Stay away!! Ordered some flowers for friends in Gig Harbor, Washington on 03/08/26. Received the attached email today, 03/09/26 saying that the delivery location requires a "higher minimum" and they were requesting to charge an ADDITIONAL $20. Their website shouldn't have allowed the order to go through and/or automatically adjust the total cost based on the location. This is false advertising showing one price but asking for more money on the side. Read other people's reviews as well. This business is a scam! A refund was issued, but our friends didn't get their flowers. read more

Kremp Florist - Florists Near Me - Willow Grove, Pennsylvania

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Horrible company!!! Will neverrrr use them again! Twice I ordered from Kremp and received something different from what I ordered. First order, they did not have what I had ordered, so they replaced with white flowers but it was not the beautiful Lilly I had ordered. But the flowers were beautiful. Yesterday, I ordered a plant for my sick dear friend. The plant on the website showed came beautiful flowers petals in one of the picture and with pieces or orchids in the other. The plants were showed in pretty glazed pots. Below is what my friend received in a cheap wicker basket, no flowers (I had specified for them which pictures I had selected) and there were a big brown spot on one of the leaves and at the top of another. Not happy at all with the order. Will not order from them again! Have emailed them to inform them that it was not what I paid for! I called many times and customer Sce hung on me twice. They offered a discount before they hung up on me. One customer Sce person asked me to send pics of what was on the website and what I received and she hung up on me. I called again and was connected to CHAD, BP. I left a message. He emailed me and said he could not understand my thick accent! How rude! I told him I did not want anything from Kremp. This morning, HE EMAILED ME and said he can replace with flowers!! Or a plant. Told him to send what was in picture with a ceramic pot instead of a 2 dollars wicker basket. The worstttt experience. Other people have complained they did not get what they ordered either! Do not use them! read more

I ordered flowers for Mother's Day, and they were scheduled for delivery on May 12, 2026, which was two days after Mother's Day. I'm fine with this since I placed my order at the last minute. However, the flowers were never delivered. When I called the store, I was informed that they would be delivered on May 13, 2026. This was very disappointing! The flower finally arrives, with half of the flowers missing, and looks nothing like the photo. I wish I had seen the reviews before I ordered from this place. What a rip off. read more

Ordered several days in advance but my mom never received her flowers on Mother's Day. Ordered from flowers by Eva and they were delivered same day. Cancelled order and now waiting for a refund read more

Absolutely stunning arrangement! This was the Exquisite French Garden Planter. The recipient loved it! read more

Kremp Florist - French Garden Planter, Exquisite level - Florists Near Me - Willow Grove, Pennsylvania

Thought I was ordering from a local florist but found out I wasn't. The roses were already totally bloomed and won't last long. The picture showed a vase that really "made" the arrangement and I know they can substitute, but I got a regular glass vase of lesser value. Wish I would have read reviews first. Flowers looked old and an $18 service fee on top of delivery for what? read more

Kremp Florist - Florists Near Me - Willow Grove, Pennsylvania

Just wanted to give a special thanks to Kemp Florist! I wanted to send a bouquet of flowers to my elderly cousin for her birthday. Ordering over the phone and not exactly sure of what I wanted was made so easy. The lady on the phone was so patient with my indecisiveness. The flowers were absolutely beautiful!! What I really appreciate is, the flowers were delivered on time and the gentleman helped bring them in the house for her, because they were too heavy for my 94 year old cousin. Thanks again to Kemp Florists! P.S. Please see the beautiful bouquet in the picture! read more

Kremp Florist - Roses and Stargazer Lily Bouquet - Florists Near Me - Willow Grove, Pennsylvania

I stumbled upon Kremp Florist when I did a google search for a black corsage to match my stepdaughter's animal print dress for homecoming. When the package hadn't arrived by the day of the dance I was on the verge of panic. I called and was so pleasantly surprised to reach a person on a Saturday morning. Christy looked up the order and then told me she was going to get to the bottom of the missing corsage. When she called back she let me know that FedEx had the package and it showed it was in the delivery area the day prior but it was now missing. In between calls, she'd reached out to multiple florists in the Norfolk, VA area (where my stepdaughter lives) and she could get a substitute but it wouldn't be black (short notice) to be delivered by a local florist or she could refund the money. I cannot express how impressed I am with the level of customer service we received from Kremp Florist today. It was so refreshing to work with a company who truly cared that my stepdaughter had a corsage for the homecoming dance. If I could rate them a million stars I would! Including a picture of the replacement, which is gorgeous and my stepdaughter loves it! read more

Kremp Florist - Homecoming corsage - Florists Near Me - Willow Grove, Pennsylvania

Kremp florist is the destination for gifts and flowers. Their team is so great! I have been using them for several years now and have received Kremp flowers in the past. They are nothing short of beautiful and long lasting, which is a win-win. Be sure to go in store and browse and grab some flowers, they will make a gorgeous bouquet for you. read more

Kremp Florist - Florists Near Me - Willow Grove, Pennsylvania

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I ordered funeral flowers to be delivered to Puerto Rico for my grandfather's wake almost $400 for about 18inch heart. The flowers were "delivered" AFTER 3 PM, and the service ended at 5 PM ...meaning they were only present for about two hours. This completely defeated the purpose of sending flowers for the wake. What made matters worse was the way I was treated after the fact. They were unable to locate my order. They couldn't "cancel it" and Instead of apologizing and resolving the issue the owner said "do you want me to help you or not? And hung up on me as I grieve my grandfather. Also, to add insult to injury I received repeated phone calls and WhatsApp messages from their "partner" florist in Puerto Rico, including pushy and aggressive language. During a time of grief, this felt like harassment and showed a complete lack of compassion. If you're considering ordering from this florist, please be aware that you may not get timely delivery, and you may end up dealing with unwanted calls instead of sympathy and professionalism. They may never find your order. They may hang up on you. Why waste your time? read more

Arrangement nothing like the flowers I thought I was ordering. Also used a mason jar instead of the nice glass pictured. Incredibly disappointed, especially for the price. read more

Kremp Florist - Kremp arrangement - Florists Near Me - Willow Grove, Pennsylvania

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I ordered an anniversary arrangement through FTD on line and it went through Kremp florist (www.kremp.com). The flowers that arrived looked nothing like the arrangement that I ordered. The arrangement I ordered had multiple roses and lilies. The one that was delivered had no lilies and a single rose. It was a complete joke. I could have purchased a better arrangement from the local food store for $15 dollars. This arrangement cost me more then $100. They should be embarrassed sending out the arrangement they did. If I could post pictures of what was sent I would. Ridiculous. read more

Kremp Florist - What arrived - Florists Near Me - Willow Grove, Pennsylvania

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Kremp Florist really let me down. I placed my order a day early and was promised a timely delivery but the flowers were a day late. It's not like I paid a reasonable delivery fee for it, either. The charge for delivery was a whopping $40. I think the most disappointing thing of all was the quality of the arrangement. It was really a let-down considering that it was $120. I don't think the cost of this delivery or the quality of this arrangement are anything to cheer about. read more

Kremp Florist - Florists Near Me - Willow Grove, Pennsylvania

Do not order through Kremp Florist. They use affiliate stores to complete orders that are not in PA, I should've looked into it before making an order. You really have no clue what store you are buying from and orders get lost. I ordered two bouquets and only one showed up and its been a headache trying to figure out what happened to the other one through customer service. The bottom line is order from a local florist so you know where your money is going and stay far away from this company!!! read more

Last week of April ordered Floral Birthday cake for a May 5 delivery. May 4, Sunday, 4:26pm ( they close at 5:00pm) received an email Floral Birthday cake not available ! Had to wait overnight, called Kremp Florist, asked to speak to manager, told it was Lauren but too busy to talk to me. She stated an arrangement valued at what I paid originally would be sent. I inquired as to what was being shipped. Response: " Something nice". I needed solace and valid explanation, the girl on the phone abruptly said: " Have a good day, I have another call to answer" She then hung up. read more

Finally, a florist that sends flowers that look like the photo on their website!! I am so very pleased with Kremp. The Easter centerpiece I sent to my brother & wife was absolutely lovely...and arrived at the time I had stipulated. I will be using this florist for anywhere they deliver in South Jersey. read more

Will never order from here again. Ordered flowers a day in advance for delivery the following day and at 3pm on the day of delivery, still no flowers. By the time they arrive the person they were meant for will have left for the day. When you call for delivery status you are told, "it's out for delivery" and you'll get it by the end of the day. Not very helpful. Also, if you request a morning delivery, they don't guarantee times. Well, what good is that? read more

I sent a peace lily plant in a basket to a friend and when she sent a photo to say thanks, I saw it was in a big ugly black bucket! Who does that? AND the plant itself was significantly smaller than both the photo on their website and what they told be verbally in the phone! DO NOT USE THIS FLORIST! It's a total rip off!! read more

Kremp Florist - What I ordered. - Florists Near Me - Willow Grove, Pennsylvania

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Placed over the phone order on a $68 arrangement funeral order they said no problem asked first and many times about the location delivery no problem. Paid delivery fee. They spelled the persons name wrong on order. Then hours later emailed only to say they couldn't deliver the order without more $$. nothing was disclosed when I spoke on the person on the phone. Had it canceled hours before the service! do not recommend! do not use if you live out off there local address!! they are not as they seem read more

Totally disappointing! Ordered flowers for my wife. The flowers were supposed to come once a month for 6 months. The first delivery was good, the second was pitiful. Old flowers, not a composed arrangement. It appeared that a random person took flowers that had been rejected by a florist, wrapped them with in cellophane and drove to our house for delivery. Would never do business with Kremp again. read more

My first arrangement was for my wife's birthday. Simply one of the most beautiful arrangements I've ever seen. They were delivered on time (same day) by a lovely gentleman. Could not be happier read more

I made this review almost 3 years ago. The point I wanted to make when I left my review was that Same Day Delivery does not always mean that. In my case, delivery took 3 days. I understand that it was a holiday and I ordered late, but I was not made aware of the flex holiday delivery policy until AFTER I submitted my payment & paid extra for same day delivery. Had I known that my flowers wouldn't be delivered until 3 days after Mother's Day I wouldn't have made the purchase. An informed customer is usually a happier customer. I successfully disputed the charge with my credit card company, and I was credited the full amount back. read more

WARNING: This business double-charges you. I just received a duplicate charge from Kremp Florist for the flowers my niece never received last month. They clearly retained my payment information, and for some reason they're charging me monthly for nonexistent flowers and deeply insulting and unprofessional service. DO NOT provide this business with any payment information. They will steal from you. This goes to the state attorney general now. read more

if I could leave NO stars I would. Very unprofessional and unsympathetic company. The flowers were delivered after the wake service which resulted in our family not receiving the flowers at all. We did not receive any call or update that they would not be arriving on time. When we contacted to follow up and explained what happened we were hang up on . During a time like this the last thing you would want to deal with is a rude , disrespectful employee. Please do not purchase from this company unless you want added emotional distress during hard times. read more

I'm so shocked at the reviews but for my experience I had a pleasure of finding this store last minute for special flowers July 5th. The young lady was so nice when I called and arrived at the store right before closing. She was very pleasant even when I was Indecisive. After everything I left out with the biggest smile! My flowers were perfect! Even now on July 26 my roses are growing little cute stems! Your flowers are the most healthiest I've ever owned! You guys have a forever customer I'll be back soon! read more

Kremp Florist - Custom roses - Florists Near Me - Willow Grove, Pennsylvania

This is going to be an if I could give zero stars I would review. I placed an order online to deliver flowers in Sedona Az in the morning EST. My order went through I was issued a confirmation. Only to find an email later that night that my order was cancelled because my order didn't meet the minimum delivery amount for Sedona. No call, an email. I saw nothing browsing their site when looking at arrangements. No alert when I entered the delivery address and I was issued a confirmation number: Things to know about your order Your Order #100203347 Placed on May 2, 2024, 1:29:55 PM Buyer beware. read more

Ordered online because they contract out to other florists around the country. I got an email later that day saying they couldn't deliver the $63 order unless I bought $20 more worth of flowers. I called Kremp and added the $20. But the delivery wasn't made the next day. When I was called the next day they had no idea why my order wasn't delivered and the manager wasn't very apologetic or empathetic. She spoke over me and ended up hanging up on me. I have not received my refund yet. I understand it wasn't the Pennsylvania location that did this but if they contract business out out using an online website, they should honor their service or offer a credit for future delivery. She said she couldn't tell me which florist they had the contract with. read more

Very disappointed with Kremps. 3 of the 6 fig trees I have purchased from them have Mosaic Virus on the leaves and should not have even been sent out. They have to be destroyed else it will spread to my other figs. That's ALOT of money to just throw away. I've purchased 6 trees in total from them and 3 have the virus. Upon receiving my order, I sent them photos of my thoroughly infected trees. They responded and Instead of working with me for a reimbursement or providing instructions on sending the plants back, they quoted the websites FAQ section... "We have had 0 issues with this and we would not offer any cuttings or rooted cuttings if there was any issue whatsoever. We only sell high quality, reliable cuttings If you have any concern about FMV, please do not make a purchase." Odiously the photos of totally infected trees shows how much they have 0 issues with their plants. Do yourself a favor and get your fig trees elsewhere and buy from a company that will work with you when you are not satisfied. read more

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Cousin broke her leg & spending holiday in physical therapy rehab. Wanted to help bring a little cheer to her room & sent the Candy Cane Lane Floral basket. Was a little nervous Ordering from California for a SC delivery w/o knowing a local florist but Kremp came through! Delivered in less than 24 hours & product looks just like their online photo. See below for photo from my cousin who said it made her day! Highly recommend Kremp! read more

Kremp Florist - Candy Cane Lane (deluxe) - Florists Near Me - Willow Grove, Pennsylvania

Using a Groupon for Blooms Today, this florist was the one they sent my order to. I ordered and paid for a $100 bouquet, delivery included. They sent an embarrassing very small, wilted bouquet that was maybe worth $25! Not at all like pictured on line. When a florist like Kremp's is chosen by Blooms Today to fulfill orders locally, it increases the business exposure to the florist and they agree to accept the payment. They did not and left it to me to contact Blooms Today! This is one local florist that I'll never use personally or recto anyone else! Look at the pictures of what was ordered and what was sent read more

Kremp Florist - The arrangement Kremp Florist sent. None of the flowers here, including the wilted daisies were in the selected arrangement! Pitiful. - Florists Near Me - Willow Grove, Pennsylvania

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WORST FLOWER SHOP EVER!! AVOID THIS PLACE LIKE THE PLAGUE!! Disappointing Experience with Kremp Florist I recently placed an order with Kremp Florist for same-day flower delivery, adhering to their stated cutoff time of 12:30 PM CST. Unfortunately, my experience fell short of expectations. Despite placing my order well before the deadline, I received an email notification informing me that same-day delivery was not possible. The reason provided was that the contracted flower shop was already overwhelmed with deliveries for the day. This lack of coordination and foresight on their part was disappointing, especially considering the emphasis on guaranteed same-day delivery. Furthermore, the overall cost of the flowers ended up being higher than anticipated due to hefty delivery fees. While I understand that delivery charges are standard in the industry, the combination of these fees with the unfulfilled promise of same-day delivery leaves much to be desired. At the end of it all, they never delivered the flowers that they promised to deliver and I'm still fighting with them to get a refund. They have zero customer service and you will be greeted with nothing but rudeness and unprofessionalism. I dealt with Kristine (the supposed Manager) the entire time. This experience certainly left me questioning the reliability and value proposition of Kremp Florist. What a scam! They will take your money and never deliver the flowers!! read more

I ordered an arrangement on the website for delivery the day before Thanksgiving, as i intended to use the arrangement as a centerpiece. It arrived on-time, the delivery driver was very nice, and it looked exactly as it did on the website. I was very pleased! read more

Kremp Florist - Florists Near Me - Willow Grove, Pennsylvania

Worse bouquet of flowers I've ever bought. Most of the flowers hadn't bloomed yet and even after waiting it now looks weird because some are dead and some still not bloomed. Also very poor customer service. I was able to order online for Sunday and they only delivered on Monday, which I said was fine. Then the delivery came days later like Thursday. Order # 100127972 read more

Kremp Florist - Florists Near Me - Willow Grove, Pennsylvania

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I ordered a subscription service for my kids starting on their anniversary to be delivered once a week for four weeks. This company took my money and never delivered the flowers. When I called the day after to ask why the flowers were not delivered, the employee said that she would look into it and call me back - no apology for missing the special occasion. A week later, she has not called me back and the flowers were never delivered. They then charged me for a second set of flowers and delivery!!!! When I called the shop, upset, the employee said she didn't want to deal with being yelled at and hung up on me. I left a message for the manager - no response yet. Buyer beware - trust all the bad reviews - they are for real. read more

I'm leaving a review just based on the response to my review posted in January for transparency. My review which I posted the day of my order issues, January 20th, was just replied to by Chad Kremp. I spoke to Chad myself on the phone and literally have emails between he and I where I show the arrangement my friend received which was nothing like what the picture on their website was. The review just got a comment from Chad today, 5/18/21 and it says they have no record of my order. Yet I have emails based on the conversation I had with Chad. After looking at other reviews that were negative, Chad wrote the same typical response of "not finding an order." I'm not one to leave reviews, but Chad was truly so rude to me on the phone that day and was arguing with me over the pictures I sent and tried to tell me that roses and daisies were basically the same cost and that the bouquets were similar.... they weren't. He also went on in an email trying to tell me the arrangement I screenshot below was the upgrades version of the website and it was not. I understand covid has lead to some issues within the floral industry and what is available, but if that if the case then they really should contact the person who placed the order beforehand. The fact that Chad argued with me on the phone, told me the only way I'd get a refund is if I allowed a delivery driver to go to my friend's house to pick up the arrangement (wtf?!) is insane. And he argued that if you are unhappy with the goods you purchase somewhere and want a refund, you must return the item. Who in their right mind would be comfortable telling their loved one who received the flowers "sorry, i want a refund so someone will pick these up?" After reading other reviews, it's VERY clear that Chad will either pull the "I don't see an order from you" stunt or talk down to you about why your arrangement you paid money for looked like a hot mess. Save yourself some money and go buy a fresh bouquet from Fresh Market down the street. You'll get much better quality and won't have the VP of Sales arguing with you. read more

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I paid for Thursday delivery, which didn't happen, but the customer service team now tells me there's no way it could have gotten here by Thursday. Sooo, why allow people to choose a date and the charge them if it isn't possible?! They took the blame FedEx approach. Also, the VP claims they won some award in his email signature. After contacting said organization, he lied. The VP! Oh, he did offer me a 15% refund for my trouble. So kind in an industry that has 50-80% markup. What a horrible company. I wish I had read more reviews because obviously I am far from alone read more

Kremp Florist - Florists Near Me - Willow Grove, Pennsylvania

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I placed an order on 12/2124 for the Urban Holiday Deluxe arrangement at a cost of $100.00. Then add cost of delivery for a total of $125.00. My friends sent me a picture of the flower arrangement that was delivered.. To my embarrassment it was half dead roses and a few random flowers.. it looked nothing like the picture..I sent a picture of my order plus a picture of the flowers that was delivered to Chad Kremp. He apologized and said a new arrangement would be sent..I kept in touch with my friends who said a new arrangement never arrived. I again reached out to Chad Kremp. who said he was sorry and a new arrangement would be sent. Long story short . A new arrangement was never sent plus my friends sent a picture of the dead roses. This horrible arrangement only lasted only 4 days. SHAME ON THIS FlORIST.! I would never use them again and if you send a floral arrangement always ask recipient to send a picture of the delivered arrangement. read more

I asked my sister-in-law for a florist near my niece, and she said they use and love Kremp. I had a birthday bouquet in an adorable vase sent to my niece that she received today. I had asked them to brighten up the yellow and white arrangement, and it was so beautiful and colorful. Even the delivery guy was polite and nice. I'll definitely order from Kremp again in the future. read more

I have had good experiences with my orders. Beautiful long lived bouquets. Delivery is reliable and the delivery person is very courteous and friendly read more

Kremp Florist - Flowers - Florists Near Me - Willow Grove, Pennsylvania