I see why one of the other locations I rated has a poor ordering system you walk up to a bunch of…read morepeople not in a line waiting on one of the 2 windows to open to ask who is next. Probably the worst ordering system I've ever encountered. In fact some jerk cut in front of me and another person because of this failed system. They don't even have any literature explaining this poor system either. Finally get my order in and take a seat, ordered the triple cheeseburger and fries and a coke. It didn't take long to get and have to say, food was good. The burger seemed a tad smaller than other locations. Food was a more expensive than other locations too, Springfield location is the worst and most expensive though. They don't have indoor seating, fyi. I would return, but would recommend preordering to avoid their poor service.

I absolutely love this spot, I've quite literally travel all around the world and from state to…read morestate. I've enjoyed a few smash burgers but it's just something about this place that always keeps coming back whenever I'm in town. The lemon custard is absolutely my favorite hands downs. The burgers are simple but good, this spot was doing smash burgers before they were ever even a big thing. The staff are always pleasant, I don't think I've ever had a bad interaction. It's just a cute little small town family owned business and you really get that vibe when you're there.

Great FroYo payment by the weight of my froyo isn't my favorite part otherwise great froyo and…read moreservice

You need to adjust your menu shows you have a bbq sandwich that I ordered through grub hub. The…read moredriver called and said it's an ice cream place you don't bbq sandwiches. Please remove items you don't carry so it's easier for your customers.,

Love the place. The original smash burgers. This is a central Illinois institution. You can't go…read morewrong coming here.

Love the burgers, always fresh and never missed what I wanted on them.. love the shakes as well. If…read moreyou like lemon ice cream.. go get ya some, it's delicious!!!

Nice little ice cream shop in Raymond IL. The service was great from a friendly teenage girl…read morebehind the counter. She let us sample before making our final choice. Ice cream is not made in-house but rather they sell Cedar Crest brand. They do make make fresh waffle cones and bowls, cookies and brownies. They also have popcorn for those who opt for a salty treat.

My family stopped at Poogan's on our way home from a road trip. We all got different flavors of ice…read morecream - some in a cup, some in cones, and a couple malts/shakes. Everything was yummy! They had a great selection of ice cream flavors and add-ins. The young ladies working were very personable and full of smiles. It smelled so so good in the shop as they had just baked a batch of homemade cinnamon rolls It's a very cute indoor ambiance with lots of ice cream and Christian-based decor.

Had a cherry sundae. Cherry was terrible tasting . Not good. They need to taste their toppings…read moreone star

Every town has that one ice cream shop that is the best in the world. But this is legit the best…read moreice cream in the world. And very fair priced. Bring cash, no cards taken.

Very overpriced for what you get. The ice cream is already expensive, and there were barely any…read moreinclusions mixed in. They were also out of waffle cones, service was very slow, and the customer service was poor. Then being prompted to tip on top of the high prices was frustrating. Overall, not worth the money and I won't be returning.

Uncle Bobs has the BEST ice cream!! We usually buy it from Hyvee, but made a trip to the motherland…read more(aka the storefront in Eureka). It's a cute little store with indoor and outdoor seating and a drive through. The employees were friendly and helpful. They gave my dog a pup cup which was so thoughtful!!

Review Visit: April 1st, 2015…read more Good ol' Uncle Bob. He is the Uncle you never hear of. But when you do, you love him. Well, that's how I feel about Uncle Bob's Homemade Ice Cream. I discovered this place while grabbing coffee in Eureka, IL. Oh boy, was it a good discovery. I sampled a few ice creams and loved each one. Conveniently when I was there, they also had dollar hot dogs! So between amazing ice cream and cheap hot dogs, I was in heaven. If you love ice cream and haven't visited Uncle Bob's, do yourself a service and go try some! The do sell Uncle Bob's ice cream at some local eateries, so keep your eyes peeled if you can't make it to the Eureka location.

Ohhhh krekel's....a family favorite! We came here after a long weekend of moving back in July and…read moreit's just as good as ever. We have been coming here for decades and hope to continue the tradition of decades more. The burgers are phenomenal but the show stopper is the lemon ice cream cone with sprinkles!!!! The food and the staff here do not disappoint!

When we go home for a visit we have to stop in for a kreckles burger…read more Now I know you're probably wondering if she has to stop on every trip why the 3 stars. Well I am so glad you asked! The service isn't the best any more. They are not very friendly and make you feel like you're bothering them. No service with a smile at all. In the recent years the quality of the burger isn't at the level it use to be. I fell it's it or miss on if the burger is going to be out of this world good or just average for a burger. The one thing that never disappoints is the strawberry lemon custard! If could I would live off of it, it's that good

We received an incomplete order from Head West. I called to request the rest of the order to be…read moredelivered, and was told to call DoorDash and ask them to fix Head West's mistake. Some guy on the phone rudely told me that's how they did it when I said you guys bagged the order, not DoorDash. They're used to dealing with the college kids and must treat everybody like crap.

Tried Head west for first time today. Sandwich had great flavor. Large portions of meat and…read moretoppings. Will eat there again. Might be my go to for subs.