Moved in for a decent price for a large unit but the lights didn't work all though an adjacent unit…read morehad working lights (you could see at night). When asked about it I was told there would be no repairs made to the facility. Before winter set in we started finding mice feces on our things. We reported this to the management since they told us previously that they have a professional exterminator service the facility. When we moved out, there was an insane amount of mice feces around both walls. We reported this, as well as the weather seal on the bottom of the roll up door being dry rotted to the point that it was hard and breaking apart, allowing outside debris to blow into the unit and all over our stuff. When we addressed all of this, rather than fixing any of it, they raised the rent appropriately 20% with no justification. The staff at the local office were kind and professional but the company as a whole couldn't care less about customer satisfaction. The care only about maximizing profits. Strongly recommend doing business elsewhere.

I needed a storage unit and had called at least 10 businesses with no availability. Then I called…read moreStoreageMart. The gentleman that helped me was very friendly and professional. It was such an easy process. Thank you!

Kiara at StorageMart is a remarkable young lady! She was such a pleasure to work with while renting…read moremy storage unit. She is smart, patient, and extremely knowledgeable. This company is extremely lucky to have her. The storage unit itself was nice, clean, and seemed very secure. I would highly recommend this business.

I use to recommend this location to everyone we know needing any type of storage in the…read moreSpringfield/Willard/Republic area, over all the other places! However not anymore, as I rarely have to reach out for anything, as I've also had my unit coming upon 2 years in March. Kiara was wonderful to work with prior when having any questions about anything and unfortunately I learned while reaching out I discovered the very non personable, hateful, lady named Ellen who is the *new* property manager, and wow it's sad and such a shame to see a business that allows employees to treat people so rude when there are so many other options out there for cheaper storage in today's economy. I simply contacted trying to understand why our bill was going up next month with no notice and some extra fees we had acquired and was completely belittled and spoke to beyond unprofessional and process how to figure out so much extra on short notice and to learn next month will be even higher. We will be going through our unit once it cools down outside, so we can do away with supporting this terrible ran business. Management says a lot about how a company is ran, and this isn't it unfortunately.

They have been helpful and worked with me on autopay issues. Stuff seems secure and cameras…read moreeverywhere and gated and believe there is 24 hour security on facility as in many places have a live in attendants

The facility is well maintained. The management is friendly. The pricing is pretty good. I would…read morerent from here again.

Great staff and service !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

The service here is excellent...Brad is always kind and helpful...(we've had some family issues out…read moreof town a lot and he's been quite understanding and reasonable when I've had to make a payment late) the grounds are always super clean and I've always felt safe here even after dark. I highly recommend this storage facility