Katerina and her team did a fantastic job on multiple occasions! I used their services for a deep…read moreclean, as well as a move out/move and clean. They are very detailed oriented and very easy to work with. Would use their services again in the future.

Ekaterine and Capella Cleaning are the best cleaning company in Hampton Roads. I used to contract…read morethe Cleaning Authority but grew tired of their inconsistency, rude customer service, and gross up charge every month. Ekaterine is kind, reliable, consistent, hardworking, and does a tremendous job. I get a sense of relief when I know it's our cleaning week. She goes above and beyond each time. We have been using Capella for over 2 months and I have no interest in changing cleaning groups anytime soon. Very reasonable pricing too. Highly HIGHLY recommended.

Toni was awesome to work with! She is reliable, honest and on time! Would recommend her.read more

I sold my condo in chesapeake and needed a move out cleaning done in 3 days. Bust a grime cleaning…read moresaved the day! The communication was great, she provided before and after pictures, her pricing was great and she took her time and made my condo sparkle. Will definitely be using her again and would recommend to anyone looking for a cleaner. 10/10 recommend!!!

Ms. Takara was great. Needed a move out clean on a specific day, while we were still packing. She…read moreshowed up exactly on time and she did an excellent job. Would 100% use and recommend her services again.

Never showed for appointment and did not Return my…read moremessages or call. Don't use them.

Cleaned our townhouse very well for a great price. Our rental was 1400 sq. Ft. for $250. This…read moreincludes carpet, windows, and cupboards. They are very efficient, helpful and friendly. We will call them again for future reference.

Outstanding service from start to finish! The team is punctual, thorough, and extremely…read moreprofessional. My home looked and smelled amazing after the cleaning, and I appreciated the attention to detail. Scheduling was easy, communication was great, and the quality exceeded my expectations. The pricing was fair and well worth the quality of service provided. I felt like I received excellent value for the money, and the results exceeded my expectations. I will definitely be using Legacy Cleaning Services again. and highly recommend them to anyone looking for reliable, top-quality cleaning service for residential or commercial cleaning.

I found them while scrolling on social media. They had someone in the area to come quote and we…read moremoved forward. Don't judge me. But I've been neglecting getting it done. But ultimately I don't want to age the roof prematurely. Both people I worked with were amazing. Professional and easy to do business with. Highly recommend them!

Their team provided excellent service. The price was fair. Arrived on time. I will be definitely be…read moreusing them in the future.

I am so happy with Susie and Beach Custom Cleaning! Susie was able to add me in to her schedule…read morequickly and let me know everthing I needed to know each step of the way. Ashlyn, Jasmine, and Madison did a fantastic job! they were very respectful and friendly and did a thorough job! I can't recommend them enough!

I really want to support women owned/black owned businesses so typically if I have a good…read moreexperience I'll write a good review; if an experience does not meet my expectation I just notify the owner and won't return. A poor review from me is rare. That said, had I seen the previous negative review prior to choosing the company I may have proceeded differently. I originally put in an inquiry for a deep cleaning through the project feature on Yelp. I was contacted by Sherri, the mother of the owner who informed me she helps her daughter with scheduling. I explained that I needed a deep cleaning prior to a move in. She asked questions about the size of my home and specifics that should be done. She initially quoted $350 which I knew was too low for the size of the home and scope of the project. I asked if they wanted to schedule a walk through for estimate and she said that wasn't necessary. I told her that I wanted to pay a fair price for the task and told her that I would send pics of the house for reference of the size and condition. I sent a number of pictures and indicated problem areas such as the kitchen floor, dirty windows and Dusty blinds throughout. I was informed that given the specifics of the "chore list" and the request for interior Windows the fee would be $650, to which I agreed. Destiny and Christi (the owner) arrived on the designated Saturday morning a few minutes late due to an understandable bridge lift delay. The cleaning products and equipment they had seemed minimal and of low quality. They explained that they forgot to pack any gloves and were running to late to pick any up on the way. I offered gloves and showed them a pantry equipped with cleaning supplies and told them they were welcome to use anything in the closet to include any of the snacks, water, red bull, as all the items were purchased specifically for people helping in the home. I gave a walk through of the house and told them that I'm available for any questions or comments. The ladies were friendly and got to work. Unfortunately, even after 5.5 hours of cleaning, none of the areas appeared well cleaned. Wiping of surfaces seemed to just smear on clear or shiny surfaces. Blinds received a cursory brush with the swifter duster but needed an actual wet wipe given they did not appear to have been cleaned for quite some time. I was surprised to see them work ungloved in the toilet and mopping with a basic bucket (no wheels) and what appeared to be a dollar store quality mop being squeezed by hand back in between dunking back into the dirty mop water. The mop water was not changed at any point, just dumped at the end. I pointed out that the interior stove and window was still filthy and the young lady explained she did her best by wiping with Windex and a rag. They did not have oven cleaner or know of other products to clean oven interiors. Here's where things really went left...At about 4pm Sherri (the mother of the owner) called me and said she was unable to get in contact with the young ladies. I informed her they were still at my home and I could have them call her. Sherri went on to say that the ladies missed their 2 other afternoon appointments "trying to clean my home" so I would need to pay more. I replied that I would be paying the agreed upon price that I received in advance in writing and that if there was an issue with that price it should have been discussed with me during the walk through or at whatever time they realized they could not fulfill the agreed upon contract. Sherri became upset, loudly talking over me, and told me that the "girls are young and don't know those things" and that because they chose to not show up to their other appointments it's only fair that I pay them more. Mind you, Christi-the owner, is inside my house and has not said one word about the job being over time. Not sure who schedules 2 inexperienced young ladies to do a "deep clean" of a 2800sq ft. home with 4 bathrooms with 2.5 hours as the alotted time. Sherri informed me that if I wasn't going to pay more the cleaners needed to leave, which was fine since the majority of it needed to be redone anyway. I paid the agreed upon amount and the following day invited Sherri the opportunity to come do a walk through of the home and smell the dirty mop smell that was now overwhelming, prior to my review. She declined and said that I was told they "don't specialize in windows" and that my comments about the work were "harassment." (Side note: their page indicates interior window cleaning as a specific service offered). This company may be ok if you have a need for very basic vacuuming or light dusting (that you don't want wiped free of dust). They did a nice job cleaning the tubs and toilets (credit where I can give it) but the bathroom floors were not thoroughly swept or mopped in any corners or areas behind toilet, or under claw foot tub. I'm including a few pics that I have already shared with the company.

I am getting my unit ready for renting out. The cleaning crew did a great job for a reasonable…read moreprice! Prior to their cleaning there was wood dust everywhere. After they finished the dust was gone and the place is ready for a renter to move in. I would recommend them to anybody looking for a great deep cleaning.