I went today, good portions for your money. Its just REALLY SALTY and over seasoned. I only got original butter and it was still salty as hell. So if you have diabetes, high blood pressure or high cholesterol stay away. read more

BEWARE! THEY HAVE A NO REFUND POLICY...EVEN IF THEY ARE THE ONES AT FAULT!!! I am so dissatisfied with my experience here. I visited this place with two of my friends. Only one of us had the opportunity to enjoy a nice meal. My friend's order was rang in wrong and mine took over 30min to arrive to the table. Then get this... IT WAS WRONG WHEN IT ARRIVED!!! Not once BUT TWICEEEEEEE! Grrrr! By the time my food got to the table everyone was finished with their meals! A woman came to the table and introduced herself as the GENERAL MANAGER! Disclaimer: She has to be related to the owners because her customer service was horrible!!!!NO EXPERIENCE! Before offering to remake my food she spent about 3 minutes explaining to me WHAT I DID TO MAKE MY ORDER WRONG as if I had the capability to ring it up and cook it myself. She offered to remake it... but then spent another 3 minutes rambling ,opposed to listening to the correct way I want my order. So, due to her lack of attentiveness, my order was wrong again! I asked for my $51.00 back and she told me that their system did not have the capability of refunding money! Sheesh! It got even more interesting when the owner came over and asked me what my issue was and thennnnn asked the GM for her side of the story RIGHT IN FRONT OF ME! I wasn't on the debate team in high school or college and am not debating about crab legs in a restaurant! The OWNER should've been informed of the situation before approaching the table! Then....he too refused to refund my money. He suggested that I wait ANOTHER 30 minutes on my food for the fourth time! I explained to him that at this point it was no longer about my food; I did not have the TIME to wait. After about 10 more minutes of talking I GOT A ONE TIME REFUND. Seriously?! Which baffled me because the GM told me that it was IMPOSSIBLE! ALSO....GET THISSSSSSS..... the mother daughter duo next to me had an even worse complaint!!!! Her daughter NEVER got her food and NEVER received a refund! Say whaaaaaaa!!!! I thoroughly enjoy supporting black owned businesses ... but this was awful! You have to treat your customers better! To say that you won't refund $$$ in any situation is ridiculous; especially when your staff make several mistakes. I hope that this can serve as a learning experience to the owners and staff so that no customer will be treated like myself! If you make a mistake COMP THE MEAL! In what world do you tell a patron that hasn't received her correct order in what now has been over an hour "SORRY YOU'RE S.O.L!" Awful!!!! I hope they get better! Unfortunately, I won't be back! I'm only giving them 2 stars because EVENTUALLY I received a refund! read more

Krab Kingz - the front of the store - Seafood Near Me - Jennings, Missouri

I love this establishment! When I'm in the mood for crab legs with butter, I come here. The taste is great. I give 4 stars only because the crab doesn't come out whole. You have to slide your fork along the shell to break it open. I think that means it's overcooked. More work that has to be done on top of the work already being done. Besides that, it's good! read more

Krab Kingz - #2 (2 claws, plenty shrimp, 1 sausage, 1 egg, plenty potatoes & 1 corn) - Seafood Near Me - Jennings, Missouri

They cheat you out of your food. I paid extra for crab clusters corn and sausage and did not receive it. Ordered the platter for 2-3 people. Called their location 8 times and no answer. Could not check my food before I left because it was rapped up and I all I could see was clusters. Krab Kingz owes me $20 for all the extra items that I paid for and didn't receive it. read more

I love the other Krab Kingz on Delmar. Do the same people own this one in the hood? Couldn't be, there's such a big difference in the quality and service. Rinky dink anorexic crab legs, waaaaaay too much "cajun" seasoning, just straight hot for no durn reason. I ordered online, so paid an extra few dollars for tip and service fee. Paid extra for some butters and didn't get them. I guess it was my fault that I wasn't able to eat the food because it was too, since the description says cajun. Silly me, I was going by the pictures, thinking that was the actual food they served, which not one of the pictures has flaming red food on them. If I saw a picture of the food I was getting, I NEVER would have ordered this. But those puny crab legs, OMG. read more

It was ok, the butter sauce was garlicky, which I like, but needed actual seasoning. The crab legs I got barely had meat. The shrimp were nicely cooked and they used the gold potatoes instead of the russet that a lot of places use, loved that! Ordered ahead and the food was tasty on time. Not my favorite, but still not bad! read more

Waiting time is crazy! We waited in line for 30 mins to put our order in and over an hour to get our food. As for the taste, I have no freakin idea since we still havent gotten our food. Wth read more

My first visit was impressive especially since I'm not a big seafood fan. It was average priced for what you expect to cost, and it was hot, quick, and *filling.* I ordered the #3 and was able to replace one side with extra of what I already had. I'll be back. I'll post pictures next time. read more

The food here is really good and seasoned well. The crab boil sent in the place had me coughing while I was there. The service was great.

My friend and I came in and were immediately greeted by everyone. The owner talked with us for awhile about life in general. He was very personable. He serviced everyone in there just as a waiter did. He was very friendly and so were the staff. This is one of my favorite seafood spots to go to! They service is fast as well! Everyone is accommodating! I visit quite often and guess what; the service is still awesome! read more

Hey W.Florrisant and surrounding area. If you have not been to this location you are missing out. The food is excellent. Professional and courteous service. A great place to take family and friends. read more

Went to pick up my order. As usual it tastes like someone dumped and entire container of red pepper in the container. But what really pissed me off was I just spent 70.00. I asked the young lady for a CUP OF ICE. This heffa said 2.67 for a small cup of ice. NO DRINK NO NOTHING. GET YO LIFE KRAB KINGS I CAN BUY A PACK OF CUPS FOR THAT read more

My fiancé just left Krab Kingz Restaurant in St. Louis. We wanted to try the popular crab legs. The prices were a big pricey but we wanted to support a black owned business. After ordering she noticed that there was a lunch special written on a piece paper but was not advertised or mentioned to her by the owner when ordering. The owner was really rude and said that he could not changer her order or refund her money and that she should try the lunch special next time. This is unacceptable, especially from the owner of the business. The employees apologized for his behavior. read more

Went to pick up an online order for my wife. I don't even really care for seafood but the service seemed to moving quickly, but then I noticed people that came in to order we're leaving right back out with food in hand? So I let it happen once more then I asked the girl what's up with my order it was placed online. She said one second let me check she proceeds to the kitchen to ask. They didn't have it all along my ticket that should've been taken to the back was sitting pretty lonely on the counter by the register. So a nice lady I assume management comes over and apologizes and mentions they will give me an extra crab cluster for my wait. At this point I'm pissed but I believe in karma so I waited an additional 5 mins (oh I ordered online between 755-807 and didn't leave the place until after 9) and so I walked to the counter and asked for a refund she then screamed to the back for them to get my order up next wish this was the energy after you seen me waiting here for an hour but whatever. So she comes around the counter again to inform me they don't do refunds even though this was not my fault she offered me a free meal not of equal value but she offered a free meal to come back in to receive. My suggestion is to just dine in or order when you get there. My wife loves seafood so if this would've went differently we would've been there at least once a month and a few pick ups in between. Good luck read more

I attempted to call in an order in an attempt to minimize my wait upon arrival, only to be told that they don't accept call in orders on weekends. The young lady advised me that there is only a 10 minute wait at this time so I decided go in to place my order. Once at the register I attempted to place my order for the #1 and a fish plate. At this time I was informed that the don't have any fried foods, I felt the need to let the employee know that I have ordered the fried fish plate twice within the past 2 & 1/2 weeks from this location. She then proceeded to tell me that they have a large party reservation coming in so they are not making anything that requires a fryer. Im so disappointed that I now have to make an additional stop to get hubby some fried fish as he does not eat shellfish at all...as I'm walking out I see another patron enjoying her fish plate at the bar UGH!! read more

I ordered online, got there and my food wasn't ready after 30 mins, I checked and they didn't even put my ticket in. I asked for my money back after waiting almost 2 hours and they tell me it's no refunds even tho it was their error. This is why is so hard to support black owned business because of horrible service, yeah I Will never be coming here again ever. I'll stick to my other seafood spots even tho this location is closer I'll drive a lil further to get the service I deserve.. read more

Service was fast but i was very underwhelmed. I payed almost $15 for fried shrimp and potatoes and it soooo was not worth it. The fried shrimp is like packaged butterfly shrimp. Totally not worth the money i spent. Lesson learned. read more

Overall the food was cooked perfect but it was sitting in a puddle of salty butter & seasoning which made it hard to enjoy for me because I'm not a fan of using a ton of salt for flavor. I ordered the spicy Cajun seasoning but I got more salt than Cajun flavor. read more

First let me say that Krab Kingz as a whole is a very good seafood company, but at this particular location it is very inconsistent. At a different location I would get the big seafood platter and substitute ALL of the shrimp for an extra cluster with no problem, but at this location I did it once with no problem, but the potatoes were not fully cooked and the corn was cold. the second time I tried to substitute they said not, and I asked why and the employees didn't really know so the asked their manager and was told that I could in fact do that. Then today as my mom went to go and get this order she was told no again... The Krab Kingz near Brentwood is very consistent, and the food is never cold, and if you have an issue with the food, they will accommodate you with no problem. It makes no sense. read more

I had dinner out there last Thursday, and the toughest part of the night was deciding what to order. I had a mixture of crab & shrimp, with a lobster tail as an add-on. Each item was better than the one before it! You don't need cocktail sauce either - the way they spice it is phenomenal. The service was A+. Take my word for it...incredible!! read more

Needed one of those end of the week awesome meals. I got just that. Food was excellent and the customer service was on point. I will be back. read more