A Disastrous Experience At This Store Today
1. Let's start with the staff. We've been here multiple times and made purchases, seen different girl cashiers, yet I've never once seen a friendly face. Not a single smile. At this point, I'm genuinely wondering if their employee training includes a mandatory "be unfriendly to customers" module. And of course, saying goodbye? Forget about it - and that's even when we actually bought something and not just wandering around :))
2. I've used the Life4Cuts photobooth here several times, and their so-called "5-minute rule" is an absolute joke because they never actually enforce it. Every single time, we end up waiting forever. But tbh I've never cared abt that much 'cause other customers I met were nice, also 'cause we didn't rush, until today--March 24, 2025. We came to the store around 18h. I'm pretty sure that before we even arrived, a bunch of girls had already occupied the booth for quite a while. But hey, we're reasonable people. Instead of complaining, we decided to browse the store and do some shopping while waiting for our turn. We finished one full round of shopping and paying - still no sign of them leaving. Took another lap around the store - yep, they were still in there. And where were the staff when all this was happening? Did anyone enforce the 5-minute rule then? Nope. Yet suddenly, when it was our turn, the staff miraculously rediscovered their sense of discipline and decided the 5-minute rule had to be followed to the letter. From the moment we stepped into the store to when we finally got to use the photobooth, an hour had passed. And during that entire time, where were you? Were you reminding anyone else? I highly doubt it, because I'm pretty sure every single person before us used the booth for longer than 5 minutes. No one actually sticks to 5 minutes. I mean obviously, we waited a whole damn hour.
I have proof on my phone: from the moment we entered and bought a frame to when our photos printed, only 5 minutes had passed. Hell, I'll be generous and give you 10 minutes. But the staff barged in like we had been squatting in there for an eternity. We actually wanted to take a second one 'cause we'd been waiting forever for this but very soon we got kicked out. So where was this energy when those other girls were practically living inside the booth? The double standard is infuriating.
I don't know whether the staff acted on their own or if they were pressured, but considering they never seem to care about this rule otherwise, and given that we had to wait for an entire hour, our guess is that those same girls who hogged the booth earlier got impatient and went to complain so they could take another turn. And honestly? That's just ridiculous. They make others wait but can't handle waiting themselves? Sounds like a "not-my-problem" situation to me.
Either way, this whole thing was a disaster. It completely ruined our experience, and we have zero intention of ever coming back to buy anything else here.
I'm attaching photo of transaction below so everyone can see for themselves - just in case you think I'm making this up read more