Finding a property management team that actually delivers on their promises can feel like searching…read morefor a needle in a haystack, but Deja Blue is the real deal. I cannot recommend this team highly enough. Since handing over my property, the experience has been nothing short of transformative. * True "Hands-Off" Experience: They really do handle everything. From rigorous tenant screening and maintenance coordination to the finer details of local compliance, I haven't had to lift a finger or worry about a "middle of the night" emergency call. * Flourishing Results: My rental performance has never been better and they optimized my pricing perfectly. * Elite Customer Service: Their communication is top-notch. I'm always kept in the loop with transparent reporting, and whenever I have a question, they respond with professional, expert advice almost immediately. If you're looking for a partner who treats your investment like their own while providing a seamless experience for both owners and guests look no further. Thank you Deja Blue!

Josh and his team are absolutely amazing! I have him overseeing one of my properties in Palm…read moreSprings and he is always on top of the listings and giving me feedback on customer's stays. Also, he answers his phone and responds quickly unlike most other places. We are thrilled to have him and his team represent our home. You need to have him represent your home or else your missing out.

These people are very professional and responsive. They have been managing my vacation rental for…read more3 years without any issues. Guests who stay there also rate Ryson Vacations highly. Would definitely recommend!

We have a couple of Airbnb properties that we manage ourselves, but our property in the Palm…read moreSprings area seemed too far for us to manage to our standards. I wanted to hire the best and decided on Ryson. Jason and Ryan are incredibly hard working. Sometimes I send emails in the middle of the night and feel bad because I know they will still respond quickly. Yes, they have a pre-set onboarding process, but I found it to be very professional. I wanted to open at lighting speed because I had been delayed so long with the pool construction. I bought a lot of things that just weren't needed like duvet covers that weren't white or pillow cases that were special and only in a set of two and those had to go. That was disappointing, but we didn't want sheets in the photos that were impossible to replace. It's better to have things done perfectly so your first guests will be 10 star happy and ours were. The consistent comments I get from guests are that the management company is quick to respond and resolve problems. From their website identify their properties and look at the reviews there and on Airbnb. Many of the comments will not only compliment the house, but also Ryson typically it's related to communication, problem resolution or cleanliness. I've had pool issues and after many months of dead ends, they helped me get to the bottom of the problem. With our city getting serious about neighbor complaints, I'm not worried because I know Ryson will be on top of it. We had one group during Cochella that was playing meditation music so loud that I got a call from the neighbors in the middle of the night. Ryan let them know that they would be out there right away and if he could hear the music from the exterior of the home he would immediately terminate the stay if the guests didn't comply. They were also protective to ensure the safety of their cleaning staff. It cost me money, but I respect that. If staff are treated well, they will take care of the home well. No management company is perfect. It's a demanding job with lot of surprises every day. We look at the house as a business. It doesn't have to be my way, it just needs to be safe, beautiful, professionally managed and provide our guests with a great experience. Read the reviews here: Panoramic Mountain View Desert Hot Springs on Airbnb

For the price we paid their were lots of broken things that needed attention and fixtures but of…read morecourse this house was up for sale so that's why they weren't fixing it . Also, the fact that someone comes by just to drop off chocolate really set me uncomfortable because it was random and invasion of privacy so i feel like, if that's their protocol, they should change it . Also i've stayed at air bnb a lot in palm springs and this place was the first place that didn't allow music outside, which was a bummer so maybe that should have been disclosed before i spent all this money to not be entertained. We will definitely not be booking through poolside vacation rentals again.

One of the best vacation rental companies I have worked with. Great communication and quick…read moreresponses with any issues. They really go above and beyond. Can't wait to use them for our next Palm Springs trip. The house was clean on arrival. Really cool property layout. The cabins in the back are very cute. Would definitely stay here again!

What a stunning 3 days we had at the Merv Griffen Estate, for our wedding, after 25 years together!…read more McLean Co., did everything they could to accommodate us, and were so receptive, to details, requests, and our needs to make us accessible for our 85 guests, and crew. All our guests were so impressed by the venue, and beauty of their accommodations, and Ashley, our contact at McLean, was always on point, present, and checking in on us. We are already talking with family and friends on what our next event will be, so we can all come back!! THANK YOU, THANK YOU, for a wonderful weekend!

Where do I begin ? .... This is the second time I have…read morerented through a property management company. Mostly, I have written the check directly to the owner. The first management company was great. "Same day response, two day repair" Obviously exceptions for parts availability and weekends. McClean is a resounding, overwhelming disappointment. What took previous landlords and a management company days takes McClean weeks and in on case months to repair simple things. We're not talking rocket science. A broken kitchen shelf, broken prior to my move in, is still broken. It's going on four months. I should add the fact that I found the replacement part. I printed out the information regarding price and availability. Waiting, waiting, waiting.... When I moved in the refrigerator, dishwasher and garbage disposal were broken. What the heck? Prior to my move in I found the air conditioning not working. One month later, after my scheduled move in, it was finally repaired. It's Palm Springs! Hello? Anybody there? When I moved in I found: Mold in the shower stall and ceiling and plenty of it. Closet light unable to turn on. AC floor register in the bedroom sticking up 3/8 inch and very sharp. Window blinds unable to remain open, sinking down. Unable to open a window in the office area. No lights working over the stovetop. Debris strewn about in back storage area. Unable to unlock storage area. Trash piled around garbage area. Hot water in tub difficult to turn completely off. The collapsed kitchen shelf and etc. What is this company doing? Lastly, the documents claim the unit as two bedrooms. Nope. The second "bedroom" falls short in numerous ways. Unpermitted and illegal addition constructed to within 4 1/2 feet of the property line in the rear. Windows too small for fire egress. One wall measures 4 1/2 feet across, less then the 7 foot minimum. Heat and air are a window unit in the wall, also doesn't meet code for a bedroom. False advertising? Fraud? Not an attorney but if someone dies in that "bedroom" ... look out! I submitted a work order on 9/20/25 for a non working remote controlled driveway gate. It's now October first. I'm still waiting..... Mind you, I'm not paying market value for my place. For the one bedroom + that it is I'm paying top dollar plus a $300 "utilities" charge every month. I've lived in many places paying my own utilities and never came close to $3,600 in utilities for a year and everything was electric in my previous rentals. This unit is a mix of gas (drier, heat and stove) and with the AC being electric. For this kind of rent I should receive top drawer service....it's bottom basement. So, gravy on top of premium rent for McLean. Rent through McClean of you must but get ready to wait and wait with a laughably, tragic sense of communication. Almost every single email and text sent from McLean is sent as expiring. Meaning, it disappears quite quickly. What reputable company would communicate in such a way? When you email...don't expect a timely, lasting reaponse....just don't. Dan

All has gone well since day one. Hal Castle has been a helpful and supportive agent working hard to…read moreget me into the house I loved. With a few growing pains like plumbing not working Hal showed me how use and request service through their online portal and a 10' hole in the ground and a day later all was resolved. It's been a pleasure working with Hal and Best Property Mang. Thank you for everything Jamie

I had my real estate license for probably 30 years. The absolute worst experience I could have…read moreimagined. What should've been a simple move-in on a rental was horrific. Starting with the deposit which could've been made online, but I was told that it couldn't only then to be Harassed by emails stating that it wasn't paid on time when they wouldn't let me pay it before I moved in because they needed a cashiers check and I was moving from out of town. Showed up at the property. The property had not been inspected by the realtor. It was filthy. It was turn key. There was no sheet on the bed. The refrigerator was full of food. The shower was filthy. There was no key to the mailbox, no gate code. It is now dark and I am sitting on the porch waiting for the cleaners to finish up so that I could move in a unit that was supposed to be ready yesterday. The agent is very pleasant, but certainly doesn't do the due diligence that is requires to rent a property. I rent every winter in the desert. This was by far the worst experience I've ever had. And fairness to the agent, I will say that he did run out and buy bedsheets. But all of this could have been avoided if he just would've inspected the property prior to telling me it was ready for me to move in. Again, a lovely person not a great agent.

Great service and people. Manages my Palm Springs home and revenue went up substantially after…read moreswitching to their program. I recommend them to everyone.

Eddy was a great host! Super easy to communicate with and always quick to respond if we had any…read morequestions. You can tell he really cares about his guests and wants everything to go smoothly. The place was well taken care of and everything was neat and clean and felt really organized. It's clear Eddy and his family know what they're doing when it comes to hosting. Would definitely stay again and recommend him to anyone looking for a reliable and attentive host.

Proceed with caution with this company!!!!! Overpromise and…read moreunder deliver was a common theme with this company. The level of professionalism and follow up was shocking. Vacation rental in Palm Springs is definitely a tricky space, and I was shocked about their failure on so many levels. Luckily I had enough complaints, they did let me terminate my contract. That is the only good thing I can say about them. Brad in response to your comments: Open air withheld over 900$ from the Arbnb property damages monies disbursed to me .... Your rationale was to reimburse yourself for cleaning that was ordered by Open Air! Again, this cleaning was order by open air Open air did not send Anyone from the team to come on sight to oversee the damages & cleaning, Open air Instead instructed me to handle and have cleaned whatever I felt like needed to be cleaned. Then open air reimbursed themselves!!!!!! This is only one example of the lack of follow up and oversight which would be expected from the management company.

I own an upscale property in LA and it is listed for short term rental when I am away. It is a…read morebeautiful pool villa which I love so much and I have very high standards so it is absolutely important to find the right team to take care of my home. I am very happy that I have met Brad and his team a year ago. OAH is a team of professional, experienced, responsible, and passionate people and that's literally everyone of them. They take good care of my home, the guests, and me! They are always on top of repairs, making the home beautiful, and keeping it in good shape. They also diligently screen our guests to make sure that they are good guests respecting the home. We had difficult guests and situations from time to time, they are always responsive and work around the clock to ensure our guests are always left satisfied with great reviews. I am a very busy person and I travel all around the world. I am in and out of LA. I just need to know that my property is in good hands and be able to sleep at night no matter where I am. Whenever I have a request, Brad and his team respond quickly and they always provide good solutions and advice. Before OAH, I was using another property management company that seems bigger and better but they left me with nightmares and feeling unsettled with how they managed my home, received disrespectful party guests, as well as not responding to my communication and I couldn't stay with them for more than 3 months so I truly understand how important it is to have the right team that I can trust. I highly recommend OAH with Brad, Julian, Juliet, and Kyle : )

Everything went well, but importantly the manager Chris Shorter. Great guy, respectful,…read moreunderstanding. He is always a phone call away for any assistants I may need. Very knowledgeable in all areas pertaining to my rental and then more! Thank you Mr. Shorter for all you done and helping my family put to ease when we were looking for a place! Sergio M.

Words cannot describe the incredible team that PMI Coachella has put together for Property…read moreManagement. As a short term rental owner for the better part of 15 years, I had fairly miserable experiences with pretty much every other company, as they really only put their time and energy in the big mansions in the hills in Palm Springs, and rarely gave my condominium the attention and bandwidth l it deserved - ESPECIALLY as it was booked SOLID SEPT-MAY... and especially as I paid handsomely for my own marketing to ensure that it stayed full and busy. The last straw was with a company named ACME that pretty much made me nothing, and asked me to pay insurance that was insanely over budget for a small one bedroom condo; when I was enough to meet KEVIN and his team, he graciously took me on and quickly learned everything there was to know about short term rentals, how to best market small condos for short term, etc, treating my condo as if it were his own. From warmly greeting guests and giving them a tour of the facilities, to answering patiently all of the tourist questions that come in short term renters, dealing with last-minute emergencies in the middle of the night... The full band width of what a great property manager should be doing, KEVIN did with grace, patience, and an integrity and attention to detail that was unparalleled. The money was always 100% accurate, he handled everything and paid thru collected rent exactly on time every month, and honestly waived fees he really should have charged for outstanding presence and execution ... Things that most rental companies will charge a premium for- sticking around for the three hour window for the cable company to come repair a line, standing around waiting for the air-conditioning company to come by for its maintenance and repairs, even schlepping out on a weekend to deal with Guest complaints... KEVIN graciously did so without trying to nickel and dime. Once word got out about how outstanding KEVIN's team was, he quickly took over pretty much every rental in my association, and now carefully considers taking on new properties to ensure he can give it the best possible service. Whether you have a short term, long-term, or full on regular lease property, Kevin should be your first car. Even if he cannot take you on, he will give you options as to the next best possible management company in the area. MUST CALL.

Yelp, I'm writing to…read moreexpress my sincere gratitude for the exceptional service we received from Palms to Pines and its owner, Ryan, regarding our recent wedding reception. Our situation was incredibly challenging - needing a venue at the last minute during the second week of Coachella - a timeframe most would consider impossible. Yet, Ryan not only secured the location for us, but he also went above and beyond by accommodating our wedding planner and decorating team a day early. This preemptive measure was crucial in ensuring a seamless and timely setup for our ceremony, preventing any delays on our special day. His willingness to work with our urgent needs and his proactive approach to problem-solving truly saved our wedding. We are immensely grateful for his flexibility, professionalism, and commitment to making our dream wedding a reality. We can't thank him enough for his extraordinary efforts. Totally worth the price of the venue too. Especially during the festival season when everything has been booked months in advance.

I just finished my second stay here. I don't even have the words to describe how amazing this…read moreproperty is. From the beautiful decor to the amazing backyard to the location. The management is extremely responsive and helpful. This property is what made me come back to Palm Springs. This home is a great value for what you pay. I think I've stayed at over 100 rentals internationally and this is easily in my top 3. if you are able to stay here do yourself a favor and book it!