WORST and most DISGUSTING office I have ever been to. They don't even deserve 1 star. In short words Horrifying experience they just want people in and out, no compassion, dirty, unsanitary, employees rude and no compassion. I felt like I needed to shower after being there. I felt disgusting and violated.
In better detail here is my horrible experience from beginning to end. I went here 2 times while waiting for my insurance to switch over.
I wouldn't recommend this place to my worst enemy.
1st off calling to make an appointment front desk girls are rude. When I called to make my first appointment the girl asked "what's wrong with you?" In the most sarcastic tone. I proceeded to make an appointment. They were able to schedule me the day after my call. When I arrived, their waiting room was filled/over flowing with families. People were standing around inside and outside pretty much shoulder to shoulder.
When finally being called back after 3 hours they took my blood in an EXTREMELY dirty And obviously unsanitary station. It was a random chair in the middle of the hallway where they kept papers and documents. It was weird and I was scared. Boxes and random file cabinets in the middle of the hallways. The person who took my blood asked me to get up and go grab myself a bandaid (so unprofessional!) in one of the file cabinets across the way where they also kept tools inside the drawer. It was a mess, not organized at all.
Once I squeezed my way into one of the rooms the first thing I seen was the examination table was in front of another door and there were boxes and trash behind the table the walls were dirty, looks like they have never been wiped down EVER and it smelled weird inside. GROSS! I felt so uncomfortable I wanted to cry.
I explained my pregnancy concerns to the nurse. I was having light bleeding and camping and since this was my first pregnancy I was concerned.
The nurse was an Asian lady, very nice. HOWEVER, when she went to do a pap smear I had a really bad feeling that everything she was using was dirty and unsanitary, I should have asked for them to open a new one in front of me but I just prayed to God and hoped for the best. I was already feeling overwhelmed and just wanted to get out of there. She also used some tool I had never seen, I tried looking it up and can't find anything that looks like it. I trusted her anyways. She was rough and I was cramping, I almost started crying. I've had plenty of Pap smears and never pain like that. After, I was bleeding very heavy, blood clots started coming out and I was cramping really bad she said it was normal and it was because I have a Sensitive cervix. I was scared and should have trusted my instincts. (Ended up having a miscarriage the next day)
Ultrasound appointments are only on Wednesday because they don't have an ultrasound machine at their office.
When seeing the tech he was rude, the machine was VERY old and out dated. He had told me I was measuring earlier than I should have been. I was worried and asked what that meant since I should have been much further along. He was rude and yelled at me saying "ITS NOT MY JOB TO TELL YOU!" He had no emotion and no compassion. Just walked out and said "get dressed then go in the hallway" After, I was standing in the hallway just waiting for idk who... no direction. I seen the dr walking around but he paid no mind to me standing there looking lost. My husband found a nurse we asked what to do next, she said we needed to make another appointment the see the dr and take another blood test to see if my hcg levels have gone up. That night I ended up having a miscarriage.
I would never return here. Ever ! For your own safety I'd stay FAR away!!!! read more