When our pet kitty of 20 years suddenly got sick, Dr. Carter and her staff got us in on the same…read moreday we called and after an exam, confirmed what we had suspected....our little family member was very sick. Our decision was to put her down and end her suffering. Everyone was understanding and supportive. When we decide to get another pet, we'll most likely use this Vet. ONLY complaint....need a bigger parking lot!

The male doctor at this clinic whose first name is CARLOS is a major manipulator! DO NOT GO TO HIM…read moreAT ANY COST. The female doctor we had before was super nice but we WONT be returning because of this D-BAG. I brought my cat in for a simple thyroid panel because he has hyper-thyroidism. All we needed today was medication. He repeatedly tried to FORCE ME TO GET MY CAT VACCINATED!!! FOR REFERENCE MY CAT IS 15 AND INDOORS ONLY. He kept saying how its for the safety of the staff and its going to be a "BIG PROBLEM" if my cat bites him. My cat has NEVER EVER bitten ANYONE. I told him if you're not comfortable then don't do it. MIND YOU i made the appointment with a vet-tech the day before but because its a vet-tech and he's "not vaccinated" he had to be seen by a doctor. So much for that. Carlos is dumber than a pile of bricks. My cat has been receiving the vaccine all his life. There is no actual need for him to receive one ever again. Carlos was trying to FORCE me to get the vaccine using threats which is NOT OK.

My dog was this place for 20 days He was very Healthy when…read morehe Got there I picked him up whit bad Eye Infection Never more again my dog come back this No Higienic Place. I thought he was a Nice Pet Hotel,Huge Mistake.

My husband and I Love, Love, Love Hot Paws!!! They have taken care of our Whoodle Berkeley &…read morePoodle Otis for over 10 years! They have both passed in the past two years. Both were always happy going in and going out! We trusted Octavio and staff with Daycare, Boarding and Grooming. They are the absolute best!!! Now we have two new standard Poodles Dillweed and Nutmeg and they absolutely love it there! They go to daycare a couple of days a week, grooming when needed and boarding. I trust these people completely! I highly recommend Hot Paws, Octavio and Staff!!!

I can't rate this place any less than 4 stars. They really, absolutely do their best with what they…read morehave available. I feel that they feel for the animals and really try to find them the best homes. The only reason I rate less than 5 stars is because once I found a cat that my neighbors abandoned (didn't realize until they cat showed up on my doorstep starving). I tried to find the guy a home, but I couldn't get anyone to take him. My dogs are not cat-friendly, so I couldn't keep him locked up in a bathroom forever. I took him to the Humane Society, and they were initially nice, but they quickly tried to "vet" me to see if I was just dropping off my own cat. It was very accusatory. However, they still took the cat. Of note, this IS a kill shelter.

I adopted my cat here several years ago and it was such an easy process. They seem to have great…read moreanimals and the staff were very helpful. No post-adoption health issues or anything. Great experience.

I usually have problems finding a good place to have my husky groomed. He doesn't do well in places…read morelike Petsmart because of all the dogs. So I was looking for a mobile groomer that could handle a larger dog with a double coat. When I first came across Riley's groomers, I was a little skeptical because there were no reviews. But I decided to go for it, and I must say, I'm glad I did. She was very patient with my big guy (he suffers from separation anxiety). When she was done, he was clean and smelled very good. And he didn't look traumatized when she returned him to me like he usually did when I picked him up from Petsmart. Very satisfied customer. I will definitely be booking her again.

Ms.Riley grooms my cat Azula and she always does an amazing job! She trimmed her nails down, and…read moregave her a bath and De-shed. We come to her every month!

Took our dog Chief back to the vet today where they fixed him as a puppy, and we had such a great…read moreexperience! The staff was so friendly and even got us in same-day because his skin was so itchy. They did his shots, checked him out, and gave him allergy medicine that should help within 30 minutes, all during a quick visit, which was perfect with the babies in the stroller! Everyone was so sweet to our kids and Chief. Madison loved him and nicknamed him "Chiefly Beefy" because he's 91 lbs! Thank you, Dr. Nunn, and the whole team! Our toddler was even so excited to see the doctor that he said goodbye again when we left. Highly recommend!

While our dogs love Dr. Nun and staff, after going to get fixed one of our dogs had significant…read moreswelling and we could not contact Integrity for 3 days as the emergency line does not pick up and the voicemail is completely full. After finally getting in touch, we were given antibiotics as a preventative and red light therapy. I may not be a vet, but through my work I deal with dogs the same day and days after they are fixed, and I have never come across this as a solution to something that looks like a hematoma. After almost a week, plus Bendadryl, a few days of pain meds, and then asking for more pain meds due to our dog shaking in pain and crying, antibiotics, and red light therapy, his swelling is finally down to a somewhat normal size. If you want your animal neutered or spayed, play it safe and go somewhere else.

The most amazing service from the moment you walk in the door to their offices. Dr. Arbo is hands…read moredown the best! He is so kind and concerned about our dogs. He takes the time to see the pet as well as listen to all of our concerns. You NEVER feel unheard. He lays out all of the options for any treatment and is understanding. It is PET FIRST not money first. Most vet's we've been to were all about how much something cost here it's about your pet and what's best for all of you! We will NEVER go anywhere else.

Dr. Arbo is the best around. We've been taking our 6 yr old American Staffordshire to him for…read moreyears because of his obvious love for animals and genuine sincerity. Dr. Arbo takes the time to help the pet get comfortable with him and thoroughly reviews your pets medical history along with any current concerns. In addition, his staff is top notch...and they are the same people you meet every year that seem to genuinely enjoy their job. Top notch vet and top notch staff!

Wonderful boarding experience....my dog Maggie- Moo cant wait for me to leave when I board her at…read moreMadi's Mutts! Dedicated dog-loving staff, super clean facility, and playscapes inside and outside are great exercise while visiting....very creative designs. Their guests get plenty of playtime and attention...couldn't be more pleased!

My husband left a review of our experience and I feel the need to leave one of my own as it only…read moregot worse after the posting of that review. As my husband's review stated, we canceled an upcoming reservation mostly based on the fact that we felt uncomfortable leaving our dog there. Our dog has been to four other facilities in Atlanta with no issues or problems. We move down here and all of a sudden our dog has issues that "professionals" can't handle without our help. Understood. We were verbally instructed to provide PRESCRIBED calming chews for our dog's anxiety when he is put in the kennel. Got it. I asked if OTC calming chews can be tried first & if they will suffice for the first weekend as it would take some time to get the prescribed calming chews and our dog doesn't usually need these. They agreed to try the OTC chews & I was told to label the bags (that includes his food). Now... before having unpacked our dog's bag and knowing what we know now... they told my husband upon pick up that they recommend our dog going there for one hour a day for a few days to ease his anxiety because he had a hard time at night and that he can come for daycare (without the calming treats). I agreed... great idea! So I call them myself so I can make a reservation to do so the next day. What do I get told? That he cannot come back without the PRESCRIBED calming chews. At this point we just said forget it, we'll cancel our dog going there at all because we're bothered about them telling us two different things. I call to cancel, a man answered and asked the reason -which I shared- & he responded with 'I will let my manager know so all that needs to be done to process your refund will be done.' Now, after coming back home and unpacking the bag we sent our dog to this place with, we see two bags of food left over & both bags of calming treats full and untouched. Naturally, we're upset by this. Why? 1. There was zero communication upon pick up of whether our dog finished all the food or not. 2. We were told that the calming treats did not work AT ALL. I didn't receive an email confirmation that my reservation was canceled so I wanted to be SURE that it was being processed. That being said, I tried to call twice. No answer. My husband calls, leaves a voicemail because of course it was after business hours so no one answered. At this point, my husband is fuming. He decided to write his Google review as he is well within his rights to do so. What do you know... after 30 minutes of the review being posted we get a call back. My husband asks clarifying questions about what we're upset about: the extra food & the calming chews. What were we met with? Rudeness. Now, this is where I won't leave this be because I'm baffled at how the owner (male) spoke to us. I'm glad there is footage of them attempting to feed our dog... wonderful. Reason 1, debunked. Reason 2?! The calming treats?! The man said he didn't try to give them any other time because it was not on the profile - that's an item they should've updated on their end since it was THEIR ask for us to provide them. Instead, the dude complained about our dog keeping him up for 8 hours... which they charged us a surprise fee for him having to "calm" our dog down after said 8 hours :| when there were treats provided for that very reason that they asked for............ This man said that clearly I'm only upset for not getting my way... I'm absolutely unsure what my way is that I didn't get(?) but go off lol. He also said "why doesn't your dog just go to one of four facilities then"... whew. When I said I can appreciate him defending himself and that's no longer a concern, that I would just like to confirm the cancellation of the reservation and the refund is being processed - the OWNER of this place said to me that he won't tell us that information until we delete our Google review. LOL! Trying to bully my husband and/or me into deleting a review of our experience is crazy work. 10/10 don't recommend... don't be fooled by how cute their facility is. Such a shame.

I have adopted from Shih Tzu and Furbaby. I also volunteered as an adoption staff member helping…read moreother folks adopt a precious Furbaby. I found both experiences to be top notch. Very caring director with the ability to match furbabies with the right home. I hope to adopt another Furbaby for myself soon.

Over the years, I have adopted at least five dogs from this organization and fostered a few. They…read moreare totally dedicated, finding the best homes and giving the best care to the dogs they possibly can.