We had an issue which required a quick turnaround. I was…read moreable to call them in the morning and they had the issue resolved by the end of the same day. The owner was great to work with, the price was reasonable, and I understand now why my neighbor referred me to Assurance Factor Electric. Solid experience and I'll use them for any future electrical needs I may have.

Bill and his team came to my rescue after another contractor cut the power line to my garage when…read moreinstalling a new fence. He agreed to work directly with the original contractor since it was their error and would be paying for the repair. A labor intensive job (they had to install a new line which required digging a trench in my backyard) it was completed in a couple of days. I would highly recommend this company.

Technician arrived on time diagnosed the problem and quickly remediated it- yay…read more Zac was professional and courteous - I'll gladly call them again

Why I Terminated Auburn Heating, Plumbing & Air Conditioning…read more Companies reveal their character when something goes wrong. An Auburn service technician recommended repairs that would have cost us thousands of dollars. Auburn's senior management later confirmed that those repairs were clearly unnecessary. During a subsequent service visit, Auburn's technicians damaged our carpeting. Auburn turned the claim over to its insurer, which offered only a fraction of the replacement cost, and Auburn denied any further responsibility. Unnecessary recommendations, damaged property, and a refusal to make the customer whole--that is why we will no longer do business with Auburn.

Plumber showed and did a Fantastic Job. Replaced all tub drainage parts, replaced pipes, snaked…read morethe tub and now the tub works like new. Did a very Professional job. Price was very reasonable. Thanks you so much. Would highly recommend

I can't believe it's taken me 3 years to write this review! K & S has been my go-to plumber for the…read morepast few years. I do real estate full-time and I first used them to assess the sewer lines in an apartment building my brother and I were personally in the process of buying and he found a sink hole underneath due to the corroded sewer lines (saving us thousands of dollars.) Ever since I have recommended them to all my buyer and seller clients in need of a plumbing inspection, repair or scope! Which is honestly saying a lot, because after 11 years in real estate, I have very very few contractors I recommend. Because a lot are unreliable, but NOT them! They respond quickly, they show up, they are available in emergencies, they do great work, they are super knowledgeable, they are honest and they NEVER pressure my clients into repairs they don't need. They treat your home like it's their home and what they'd personally and professionally recommend! There is also not enough space in here to share all the things they've caught for my clients: rotted sewer stack mains, sewer gas leaks, water intrusion, leaking lines, safety concerns and so much more. Plus, the willingness to put my clients mind at ease by discussing their reports in person or over the the phone at literally all hours. And never making you feel like any question is a silly question... they truly care! If you hire them I promise you won't regret it! Thank you so much Sean, Justin and the K & S Family for being the best in the business! You so appreciated!! Sincerely, A realtor who only trusts them for all her and her clients plumbing needs! (I attached some photos from a recent job, where they scoped and saw the sewer stack was rotted. They then replaced it and replaced all the old waterlines as well.)

EXCEPTIONAL services from KOBELLA as always!! Tech JEFF had…read moregreat knowledge and ability to make things understandable in layman's terms. Pleasant, friendly, efficient and thorough. Turned out to be an easy fix this time but JEFF figured it out quickly and did some trouble shooting for the future. Recommended installation of a new AC capacitor and explained benefits and cost. Did not feel pressured or forced to decide on the spot. Also discussed long term plan to replace whole system and what that would look like. JEFF provided estimates and costs were very reasonable compared to other local providers. Customer service rep, DORENE, made scheduling easy and got me in before my pets and I melted from the heat - lol! She was very pleasant and helpful throughout the process. I HIGHLY recommend KOBELLA for HVAC, plumbing and all services they provide!! Great experience!! I won't use anyone else! KOBELLA rocks!

After about forty years, I decided to change the cartridges in our master and guest bathroom…read moreshowers on my own. Got lucky with the first and it works great. Butchered the second, requiring professional help. Turns out these cartridges should be changed every 5-10 years. Anyway, I won the lottery when Homer Johnson arrived to bail me out. Every step he took was solidly professional, from the removal of the old shower valve to the installation of its replacement, he had all the right tools and 100% of the knowledge to make them work correctly. I was also impressed with his measuring of the closet wall needing cutting open to expose everything. His carefulness in measuring allowed the wallboard piece to be repositioned so it hardly looks like it was ever moved. Anyway, hat's off to Homer and Kobella for making everything like new!

Called on a Tuesday to come look at a toilet that wasn't flushing properly. They were here…read moreWednesday and even called to see if they come early! Upon inspection it was determined a new toilet was needed. They said they could get one right away. So new toilet was installed and job was done all by lunch time. Very efficient and easy. Mitch was friendly and efficient.

Water pressure valve replacement Repairman was efficient…read moreand quickly diagnosed the cause of our low water pressure. He quickly replaced the broken WPV and was on his way

I'm new in town and need some work on our new house and they were the ones who came first…read more They totally impress me from the beginning with their professionalism and teamwork. If I need anything more done they will be the first and the only one I call. I would definitely recommend them to anyone looking for AC or heating or plumbing work. It's hard to find this kind of quality work and someone who care about their work as they do. I got lucky on my first call.

Well if you are prepared to spend close to $1000 for a clogged toilet on a Sunday call them…read more Originally quoted $195 service call and $350/hour. Well clog is gone but now toilet doesn't work and still need a plumber. I think this is called taking advantage during an emergency. My bill was $777 for 1 hour.

* * * * * PERSONAL PROPERTY STOLEN * * * * *…read more Long story short, personal items of low monetary but immeasurable sentimental value were stolen from my home. The opportunity to return the items anonymously without repercussion was extended, but my items have not been returned. * * * * * PERSONAL PROPERTY STOLEN * * * * * The work that was completed was done well enough. They even went above and beyond to work with my existing antiquated utilities. The mess left behind was no worse than that of other tradesmen I have hired (dust, greasy fingerprints, bootprints, etc). One of the men took one of my kitchen towels and used it as a rag without asking. It was then left balled up on the floor. I didn't even bother calling to complain about this, but in retrospect...* * * * This may have been a tactic to draw my attention away from the shelf where my personal belongings were stolen from.* * * * If you hire this company, get the full names of ALL of the workers who will be in your home. Google them before letting them in. If your gut tells you not to let them in, do not let them in. Do not take your eyes off them for a second. Do not allow one worker to distract you while the other(s) are unattended. If possible, place cameras, even around items of no/low value, kids' toys, knick-knacks, etc, even if they are too high up to reach normally. If you do not have video cameras, take before pictures of any room they have access to. Do not allow them to remove trash/debris from your home. Insist that they leave any garbage bags behind and check them thoroughly before throwing them away yourself. Take inventory of your belongings immediately. Record and photograph anything odd, even if it isn't something you would usually bother complaining about. If anything has gone missing, NO MATTER HOW LOW IN VALUE, file a police report. What we cannot prove as individuals, we can prove with a paper trail. Help prevent this from happening to someone else!!! * * * * * PERSONAL PROPERTY STOLEN * * * * *

Finding Steadfast was a blessing. It is hard to find a business with nice employees who do a good…read morejob. From responding to our initial request to answering our questions to the appointment itself everyone was nice. This appointment was for our furnace but we wouldn't hesitate to use them for plumbing needs as well. Yes, we would recommend them. Thanks to all.

This company was excellent. We went over the project in detail before they came out. No surprises…read moreor up charges after the fact. Very professional and thorough. Work was done efficiently and the crew was very nice.