Cancel

Search

KoxFix Solutions

4.6 (47 reviews)
Closed 8:00 am - 5:00 pm
Updated 3 months ago

Request quote & availability

Response time

10 minutes

Response rate

100%

Services - KoxFix Solutions

Cooktop installation

Cooktop repair

Appliance installation

20 More Services

Range installation

Range repair

Appliance repair

Stove installation

Stove repair

Dishwasher repair

Dryer repair

Freezer installation

Freezer repair

Grill repair

Ice maker repair

Range hood installation

Microwave repair

Oven installation

Oven repair

Range hood repair

Refrigerator installation

Refrigerator repair

Trash compactor repair

Washer repair

KoxFix Solutions Photos

Recommended Reviews - KoxFix Solutions

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Lisa G.

Contacted Knox based on reviews here. I have a Keurig in my GE refrigerator and it stopped working. Visit #1 - Feb 2 - paid $70 for visit. Two days later, it wasn't working again. Visit #2 - Feb 8 - paid $130 for more work. Didn't solve problem. Offered $60 if I didn't want to replace parts but gave me a quote of $809 for repays and parts. Feb 21 - I message to say please fix. Response is they need to order parts. Said ok - order them. March 8 - I followed up because in two weeks there was no response. March 15 - followed up and I was told they were preparing an estimate (they already had) - I said order parts April 10 - followed up again - asked of he ordered parts, he sends another estimate, same as before April 14 - I ask to please order parts Followed up on April 18, 21, 25, 30 June 10 Still no response. Pictures attached. Filing with licensing and Better Business Bureau next.

Dishwasher

See all

2 years ago

The person came on time and was knowledgeable about the issue. He diagnosed it quickly and came back with the parts same day.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of F W.
2
23
13

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

Page 2 of 2

Ask the Community - KoxFix Solutions

Review Highlights - KoxFix Solutions

Alex replied to me right away - at 10pm at night - and had the cheapest quote and answered all my questions.

Mentioned in 26 reviews

Read more highlights

SmartFix Appliance Repair

SmartFix Appliance Repair

(343 reviews)

Santa Teresa

When my LG refrigerator stopped working, I called SmartFix on Tuesday and the technician diagnosed…read morethe problem right over the phone just from the error code I read him -- no service visit needed to figure out what was wrong. He ordered the part that same day, and by Thursday he was at my door right on time for the scheduled appointment to complete the repair. What really stood out: Diagnosed the issue over the phone from the error code alone -- impressive expertise Ordered the part immediately so no time was wasted Arrived right on time for the Thursday appointment, as promised Efficient repair -- in and out without any hassle Transparent and professional from start to finish The whole process from first call to finished repair took just two days due to the fact that they needed to order the part. You can tell the technician truly know LG appliances inside and out. My fridge is running perfectly now, and I have complete confidence in the work they did. If your appliance is acting up, SmartFix knows what they're doing and they follow through. Absolutely earned a customer for life!

Highly recommend Eli and SmartFix for any appliance repair work. Over the span of two weeks, I've…read moreworked with Eli three times, and each visit reinforced how much expertise he brings to refrigerator diagnosis and detailed repair work. He does great work and charges what I think are very reasonable prices for the level of skill and quality involved. The first call was at my mother-in-law's house, where Eli diagnosed a broken compressor in her refrigerator that had stopped cooling. He did a great job working with my mother-in-law whose first language is not English. She was very happy. A few days later, he came to our house after some interior lights stopped working following a deep cleaning. He fixed the lights, then went well beyond that. Our freezer door hinge wiring harness had snapped nearly every wire inside, which had also taken out the ice maker. I'd honestly written the ice maker off after a few failed attempts to repair it myself, but Eli came in and showed it could absolutely be fixed, and done right. He patiently soldered and extended close to ten broken wires, heat-sealing and re-sheathing each one so the same failure wouldn't happen again. His fix also cost much less than replacing the whole door which was what I thought was going to have to be done. Finally, when we noticed water pooling under the refrigerator a few days later, Eli came back and dug into the back of the unit to clear a clogged compressor drain. He cleaned everything out in the process and helped put everything back together perfectly. It's more than just his expertise that I appreciated. Eli is friendly, honest, easy to work with, and a just a nice guy. He also took the time to engage with our three-and-a-half-year-old son, who was glued to every step of the repairs at our house, and made him feel like part of the project. Ever since, our son has been busy "fixing" everything in the house with his own toy tools. I'm really happy to have found Eli and SmartFix. He's the first person I'll be calling for any future appliance work at our home. Thank you, Eli!

DC Appliance Repair

DC Appliance Repair

(234 reviews)

CJ is an absolute pro and a true expert in his field. I had a 'certified' Thermador technician come…read moreout previously who misdiagnosed my issue as a bad supply tube, but I'm so glad I got a second opinion from CJ. From the start, his response was incredibly prompt. When I mentioned the specific error code I was seeing, CJ immediately identified the true root cause: a known design defect specific to Thermador units, rather than the simple tube replacement I'd been told. He worked efficiently, replaced the supply tube quickly, and addressed the actual underlying issue that the other guy completely missed. It's rare to find someone who knows the engineering of these high-end appliances this well. If you have a complex issue or a high-end brand, don't waste your time with anyone else--CJ is the one to call!

CJ responded quickly and arrived within a few hours on a weekend, which I appreciated. He was…read morepolite and completed the repair, and my LG dryer is working again. However, the pricing was extremely disappointing. The issue turned out to be worn drum rollers -- a relatively inexpensive part (around $30) and the repair took roughly 30-40 minutes. Despite that, the total charge was very high and far out of proportion to the parts and labor involved. For only a few hundred dollars more, I could have replaced the entire dryer. I felt taken advantage of due to my lack of technical knowledge about appliance repairs. Because of this, I would not use his service again and recommend others ask for a detailed quote and parts breakdown beforehand, better yet, find someone more reasonable.

L-One Appliance Repair

L-One Appliance Repair

(271 reviews)

Blossom Valley

Our Bosch dishwasher stopped working & had an error code of E15. I contacted L-One Texhnologies;…read morebased on a Yelp search. They were able to send someone out the following day. The service provider: Alex, was on time and very knowledgable. He was able to diagnose the problem right away. He didn't have the part that needed to be replaced so drove to the supply store & returned to finish the work. He got out dishwasher running again! A huge relief after several days of it being broken. The cost was very reasonable and did not increase despite Alex having to drive about 40 miles round trip to obtain the necessary part. The company repairs many types of appliances and based on our great, 1st experience with them, we will be using their services again. Thanks again, Alex, for your excellent work!

I highly recommend L-One Appliance Repair! After reaching out for quotes to fix my…read morerefrigerator/freezer, the owner, Claude, was the first to respond. He was able to get me on the schedule for the very next day with a free diagnostic visit. Nik arrived right on time during the 10-12 window we discussed. I was worried the freezer wasn't staying cold enough and feared a major mechanical issue. However, Nik was incredibly honest and thorough--he identified that the problem was actually just a broken drawer preventing the unit from sealing properly. Rather than charging me for unnecessary repairs or a complex diagnostic, they were extremely fair and didn't charge me for the simple fix. It is rare to find a company and a technician this honest. I will definitely be using them again for any future appliance needs. Strongly recommend asking for Nik and this company because of: 1. Prompt Communication: Claude was very responsive and confirmed the appointment immediately. 2. Honesty: Nik could have easily upsold me, but he found the true, simple cause of the issue. 3. Professionalism: They followed my specific entry instructions perfectly and were very respectful of the property.

Joy Appliance Repair - subzero refrigerator repair

Joy Appliance Repair

(102 reviews)

We have a Thermador French door built-in refrigerator, and the freezer part stopped working. We…read morehave had Thermador technician come out for a different repair in the past, but this time, Thermador's appointments were several weeks out, so we started looking on Yelp for someone to come sooner. Joyo of Joy Appliance repair was super responsive and offered to come the next day. When that didn't work for us and I offered two days out, he said he could come same-day instead! He charges a diagnosis fee for the visit, which you can apply toward the repair if you go with him for the repair. They diagnosed what they suspected to be the issue and said they'd order the part and come back. They honestly warned us that if this doesn't fix the issue it might be a more expensive repair, but they hoped this less expensive repair would do the trick. They offered an additional cleaning service as well for an additional fee, but we declined. He sent us a formal quote and time estimate for the part to arrive. We agreed to the work and about a week later our fridge in working condition again! Overall, Joy Appliance was super responsive, quick, communicative, and effectively fixed our fridge! Thanks for your service; it's a relief to have a working freezer again.

Everything people say about Joy in the Yelp reviews is true -- responsive, honest, and worth every…read moredollar. After a less-than-great experience with another appliance company, choosing Joy was a breath of fresh air. When our GE Monogram refrigerator went out in the middle of the night, finding someone qualified to work on it was incredibly challenging. After reading Joy's Yelp reviews, I decided to reach out and I'm so glad I did. Joy responded quickly, clearly explained what the issue might be, and scheduled a visit without delay. He was professional, transparent, and walked us through everything once on-site. There was no unnecessary trip charge, pricing was straightforward, and he even cleaned the condenser coils (a service he normally charges for at no cost and clearly documented as a courtesy). Quality appliance repairs aren't cheap, but Joy is fair, honest, and absolutely worth it. If you're looking for someone you can trust (especially for GE Monogram), I highly recommend Joy Appliances. Thank you Joy!

North Breeze HVAC & Refrigeration

North Breeze HVAC & Refrigeration

(85 reviews)

I had a really strong experience working with North Breeze on a full HVAC replacement and zoning…read moresetup, and what stood out most was how different their approach was from other companies we spoke with. Several competitors leaned heavily on sales-driven recommendations and were quick to dismiss questions or concerns. North Breeze was the opposite. They approached the project from an engineering perspective -- thinking through system design, airflow, zoning behavior, and real-world use instead of just quoting equipment. That made a huge difference in both the decisions we made and the final result. Their communication throughout the process was excellent. They were responsive, clear, and willing to engage thoughtfully with detailed questions, even when we were trying to understand more nuanced behavior of the system. I never felt brushed off or pressured into a quick decision. After installation, we had a specific question about how one of the zones was behaving. Rather than dismissing it, they came out, spent several hours diagnosing the system, and made adjustments to ensure it was working as intended. That level of follow-through and willingness to dig into the details really stood out. Four months later, the system is now working well, and we feel confident in both the install and the support behind it. If you're looking for a team that treats HVAC as a system to be designed and tuned -- not just sold -- North Breeze is a great choice.

Kevin was on time and in the diagnostic round he identified the issue and sealed air leaks from…read morehvac. Ordered the parts, clearly communicated cost of parts, approx time of delivery and followed up after order arrived for install. Came on time and fixed the parts and very reasonable pricing.

De Anza Appliance - Dependable Appliance Repair Service

De Anza Appliance

(314 reviews)

5 stars for the customer service, responsiveness, and communication…read more I needed my Viking range serviced as my oven would reach temperature and then fluctuate below/above by 50 degrees. Not a good thing when you're baking and end up with dry cupcakes and flat cookies. I called up Airport Appliance where I purchased my range but no longer in business and given the Viking Range (1888-845-4641) support. Based on location I was referred to De Anza Appliance in San Jose. Chris was very friendly, responsive and mentioned at the onset the visit would be $200. Ouch! Whaddya gonna do when you need it fixed and only trust and Authorized Viking Repair place. Ofa was sent for the service call and arrived within the timeframe promised. Friendly, thorough and professional. Fortunately, not a big issue and corrected with a visit as wiring was hitting metal and throwing off the temperature. Highly recommend De Anza Appliance as quick to get an appointment and professional service. Oven is working great again. NOTE: https://vikingrange.com/support-and-documentation/customer-support You can find the authorized service center based on zip code

Our fridge was on the blink and we called De Anza appliance. They were able to send someone next…read moremorning 8-12 window. The tech came promptly at 8. In 5 mins he had diagnosed the problem as a faulty compressor. Unfortunately repair would cost more than the fridge so his recommendation was to buy a new fridge.

KoxFix Solutions - homeappliancerepair - Updated May 2026

Loading...
Loading...
Loading...