My truck wouldn't turn on had it towed to my local mechanic they were expecting it, and it was delivered beautifully like I left it in my parking lot. Had my multiple issues fixed, and it drives beautifully not swaying out of alignment or anything like that that you might expect from a tow. Chris at Cove towing took all measures. I would expect from a reputable towing company to get it on board right so got my car back now from my mechanic and was so happy driving at home no unexpected issues after they corrected the real problem of it not working battery alternator thank you Chris and kovi towing read more

Normally have positive things to say about this company, have always helped me out in pinch. Dispatcher was rude, and hung up on me. I was shocked to say the least, luckily a competitor out of Hillsborough was lucky to save the day. Thank you Chain Gang Towing out of Hillsborough! read more

Let's be honest, if you need a towing service - you are in a bind! I was in that situation yesterday and let me be clear - this is in itself a very stressful experience. I had been out to Warren County and Hunterdon County and was heading back home (Somerset County). I was on Rt 31 to pickup Rt 78, and could not avoid a pothole. On top of a flat tire, the rim was bent! I have low profile tires and when I hit it, I knew I was in trouble. Drivers front, loud boom - just awful. Stayed off 78, and 31 took me to 22. It was late afternoon and I pulled into a service station who could not help me and suggested AAA. (I did not have it). BUT - I did decide to join AAA, bought the Plus, ($100) and called them. Unbeknownst to me, if you want to use AAA the same day, you have the pleasure of paying an additional $65 and $4 a mile! No Thank You. I called this service and initially, the gentleman on the phone said they did not have anyone available, and I explained that I really needed his help. He must have understood my pain because he said hold on, called a driver and told me it would be about an hour. The driver, Dave came and also gave me a ride home. The phone rang constantly with calls for service. These guys work and do not complain, they are courteous to people who are not courteous calling them! He also explained that my insurance (after asking who our carrier was) would cover the tow - and that I should reach out to the DOT for the repair. Excellent service, I would highly suggest calling these folks first if you are in need. You will not be disappointed and I cannot image what these negative reviews are about. read more

Mercedes roadside assistance came to my house to charge my car. The technician who came over to start my car said that it needed a new ignition. Mercedes roadside assistance sent Alec from Kovi Towing over to tow my car to the dealer. However, Alec had no trouble starting my car after giving it a charge. He saved me a lot of money as it wasn't a bad ignition, it was a bad technician! Thank you Alec, you rock!! read more

Great experience and service today. My minivan would not start and my I called my insurance company for roadside assistance. They said Kovi would arrive in about 30 minutes and 2 minutes later the driver called, confirmed where I was and said he would be there in 5 minutes. Coulton was very kind, looked over the van and had the vehicle on the flatbed in no time. He was also aware we were in a parking lot that was usually busy and moved the tow truck out of the way as soon as he could to not block anyone. Great service read more

Had a very good experience despite some of the negative reviews here. The driver came quickly within 1 hr. He was experienced and towed my vehicle safely to the garage. I would recommend based on my experience. read more

They are on time friendly super professional and courteous. I have utilized them several times over the years maybe more than that and they have always been prompt and super efficient. I'd recommend Kovi towing and if you ever need them usually they're covered through your insurance roadside assistant app and they are located in this area of my ZIP Code 08822 read more

There weren't any signs saying no parking or any towing signs. The only reason we found our cars is the old business card on the ground. We were stranded in our bathing suits with no cell service for hours. It would have been a 10.8 mile walk for 3hr 36min if we even knew how to get there. Our friend had to hitchhike back to the town. Also, there were several other people that were towed and stranded. Sounds like a scam to me. read more

Geico called them and they were here at my house in fifteen minutes. Val was very professional, congenial, and efficient. My car was pulled out from a ditch in less than five minutes. Thank you Val! read more

Mike has the nastiest attitude. My insurance used their service a couple of days ago and I simply called for assistance as my car broke down again and these guys knew how to get it into neutral. Why do they have to be so rude?!? Ontop of car trouble you have to put up with someone scolding you and being disgustingly rude? no thank you! Tow truck companies think that because you need them in a desperate situation, that they can treat you like cramp- F em. Hire another company, I reported their behavior to my insurance and requested not to ever hire them on my families behalf. Hopefully others are lucky and get another company and these guys get new attitudes. read more

We had a good experience working with Kovi Towing. We needed a jump start and subsequently an interstate towing and both times the service guy (David) was fantastic! He was prompt and professional at all times. We would definitely be using their services again. read more

The absolute most rude scam artist company I have ever dealt with. The person I talked to on the phone was rude for absolutely no reason finding ways to charge me for things. Will be also complaining to police department read more

I called for a tow and was given a time estimate of 1.5 hours. After waiting 1.5 hours I called to request a new time estimate. The dispatcher (I assume that's who I spoke to) was very rude and told me he didn't want to come and get me to begin with. He stated it would be at least a few more hours, I called another tow truck company which arrives within 20min of my call. Approximately 1 hour later Kovi towing called me and asked if I still needed a tow as they were about 30 min away. I declined. Very rude and poor customer service. I would not recommend. read more

I was very happy with my experience. Friendly and knowledgeable tow truck operator that was very professional. Arrived on time and got my car to the mechanic quickly and efficiently. I would definitely use them again. read more

Are you serious? Some people SHOULD not be in the service industry. When you come out to tow a car in the snow don't tell the customer: " that was not too smart" because they were stuck! I am PAYING you to help me not to mock me JA! The dude tells me to HURRY up cos he has other calls, yells at me to get off the phone, mocks me when I am trying to follow his instructions. What a horrible experience. NEVER AGAIN! I would call the Manson family to tow me before I call Kovi. BIg F read more

Justin from Kovi towing cane and opened my BMW X5. I locked my keys in the trunk. He arrived in less than 20 minutes and open the vehicle in 10 minutes. He'a knowledgable about BMW's....great service!!!! read more

Kovi was used through my insurance company to change my flat tire at work. Within 15 minutes of putting in the request I got a call that the driver was at my work. My tire was changed quickly and the guy was friendly despite the sub zero temperatures. Thank you for helping me not be stranded. read more

I have never felt better or been more at ease with a tow service as I was with Kovi. After progressives roadside assistance sent me the confirmation text that Kovi towing would be picking up my car after it overheated the other night the driver, Dave, immediately called me to confirm address and let me know he was on his way. He was so quick and polite and also (as per my request) called me when he was close to my shop so I could talk him through where I wanted him to go and where I wanted the car etc then followed up by texting me the exact spot he left the vehicle and keys for me to tell my mechanic. Through and through I was beyond happy with their services. read more

Had a great experience,, super fast ,,driver was there in about 30 minutes or less ,, driver was super friendly,, great personality,, I have no issues read more

My husband was hit by drag racing cars at 10 pm at night....he hit the divider and limped into a service station. I called Kovi Towing and gave them the particulars. They were to him even before me. Towed us to exactly where we needed . This is not the first tine we have used Kovi Towing...we always have outstanding service. read more

On Saturday 10-17-2015 my car's power steering malfunctioned. I called for a tow and was informed that somewhere would be there within 60 minutes. When Justin arrived (early) I knew immediately I was in good hands. He made sure to safely get me into his truck before he began moving my car on the flatbed. He was very thorough making sure everything was securely fastened before we drove off. Once he got back into the truck I asked if it would be okay to stop somewhere so I could use the restroom, we had an hour trip to where the car was being dropped off at and I knew I couldn't make it an hour. Justin was so nice and immediately brought me to place to use the restroom. He was such a pleasure to deal with, very knowledgeable and funny! If I ever need a tow again I'll be sure to call him if I am in the area! read more

Second time using Kovi Towing, they are great! Under promised and over delivered by showing up early. Would not hesitate to use them again. read more