I recently had a dental procedure by Dr. Adam Kaiser. Everything went well, he explained every step…read moreand answered all my questions. Dr. kaiser and all the staff in the office are caring,courteous and professional. I highly recommend this office.

This review regards incompetent and uncaring treatment by Dr. Prokes at Casas Adobe Oral &…read moreMaxillofacial Surgery on Swan Rd., not La Cholla, but they seem to be the same organization. I had appointment for tooth extraction without sedation on 6/12/26. I had undergone 2 root canal (RC) treatments on the tooth with pain remaining after 2 months. My endodontist said I would need to have a 3rd RC (no guarantee of success) or get the tooth extracted (guaranteed success). I chose to have the tooth extracted and thus the appointment at Casas. I had a referral and also verbally explained to Dr. Prokes what I described above. She seemed confused and left the room to call my endodontist. She came back and said I didn't need any more RC treatments nor a tooth extraction. I was confused but of course happy to hear that, and subsequently left. Turns out Dr. Prokes did not speak to my endodontist, but to customer service who was uninformed. A week or so later, after my last antibiotic cycle had ended, the pain came raging back, and I found out that the tooth next to the originally infected tooth was now also infected. So I have to make the decision to extract them or more RC treatments on both teeth. Part of that decision is the cost of each option. I decided if I extracted the teeth, I wanted to have sedation. Casas said I had to come in again to discuss sedation with Dr. Prokes to get the cost, which I can't get. (My insurance requires provider to submit pre-estimate request to get quote, which takes minutes at most). I made an appointment for July 8, and was told I needed to get referral for the 2nd tooth before then. My dentist told me by email that he had submitted it to Casas on July 1, but Casas on July 3 still hadn't received it. Both my dentist and endodontist are out of the office this week due to the holiday, so I can't get another referral until Monday (my appointment is Wed.). To help with Dr. Prokes' confusion, I wrote a detailed history on all treatment, etc. associated with the 1st tooth and the diagnosis of the 2nd tooth. I explained I wasn't sure yet whether to extract 1, 2 or none of the teeth, but needed the cost info to decide. I got a call from Casas the next day on 7/3 saying Dr. Prokes said to cancel my appointment because I didn't have both referrals. Again I could get the 2nd one on Monday. Also, she wanted to talk to my dentist to make sure I needed the tooth/teeth extractions. This suggests I'm some kind of kook who wants teeth pulled out that don't need to be extracted. Note I have all of my teeth and am 61 years old. From Casas' website, it looks like there are at least 5 other oral surgeons at Casas. None of the others have had timely appointments open in 1 or 2 weeks....only Dr. Prokes has availability. Now I know why.....apparently nobody recommends her to others. I suggest you don't see Dr. Prokes, who doesn't seem to comprehend the English language nor care about her patients. I thinks it's likely that if Prokes had extracted the initial tooth when I went there for that purpose, the infection might not have spread into the 2nd tooth, costing me significant extra costs and substantial pain. How cruel that because of Prokes, I have to start over with RFQ with another facility, as I certainly won't ever go back to Casas. How hard would it have been to just give me a quotation for sedation, especially since I had already been to the facility? Certainly no harm would come of this. No treatment or tooth extraction was going to be performed on 7/8.....just discussion of sedation (and I've had sedation several times in my life) and finally telling me how much it would cost. I understand needing the referral, which I could have had re-sent on 7/6, and certainly well before any tooth extractions would be performed. It's just hard to fathom these stupid rules, and the incompetence and lack of empathy of Dr. Prokes.

I've been twice; I really liked the dentist I saw, but both times, I found the hygienists lacking…read morein skills. The first time I was there, I had not had a cleaning in 10 months (due to illness and a move). The hygienist looked over my teeth and said, "I don't see anything to clean, so you can go." The second time, I nearly choked several times because the hygienist did not offer suction. I had to raise my hand to get her attention FIVE times. On both occasions, the two different hygienists were looking over my files and said, "So, you have cancer, diabetes, and kidney disease." No. I don't have those. BOTH times. They have my file mixed up with someone else. I'm not going back.

I moved from Illinois in 2022 and needed a new dentist. I had been with my dentist in Illinois for…read more14 years and it was really hard to leave him. My first appointment was with Dr. Farwaha and I love her. She is so gentle, compassionate and explains this very well. I had a small cavity that was able to be fixed with laser and what a great experience. I have started Invisilign with her and she explained everything in detail to me and made me feel comfortable with moving forward with straightening my teeth. Hands down the best dentist I have been to! I even like her better than my previous dentist. Staff is kind and great and I always feel comfortable coming in for my cleanings etc. Highly recommend Oro Valley Dental Arts.

Had my wisdom tooth removed here and as far as the procedure goes--flawless execution. The doctor…read morehad it out in under 10 minutes, no pain during the shots (just a minor pinch), and I'm healing well. Honestly, the skill level deserves a solid 5/5. That tooth didn't stand a chance. Special shoutout to Lambert (hope I got the name right)--he was the MVP of the visit. Super friendly, warm, and genuinely tried to make me feel comfortable. He brought a human touch to an otherwise clinical environment. Now, the front desk staff... polite, professional, but not particularly warm. I wasn't expecting a parade or confetti, but a little more energy or engagement would've gone a long way. I'd describe the vibe as "bologna sandwich with no condiments"--gets the job done, but not memorable. During the procedure, Lambert suddenly disappeared and a new assistant popped up with the suction tool. No intro, no "hi"--just started doing her thing. Not unfriendly, but the lack of acknowledgment was a little off-putting. She was nice enough when I left, though. The doctor (Dr.Taylor?) was efficient and clearly good at what he does--but his demeanor left something to be desired. He seemed visibly irritated when I initially flinched at the first shot. Pro tip: saying "time to get you numbed up" isn't the same as explaining what you're about to do. After that brief hiccup, everything went smoothly, but I wasn't really in the mood to make small talk after that. Biggest frustration? No clear aftercare guidance. I asked a question and was told to "check the paper." The sheet seemed generic--talked about stitches I didn't have and said I could eat anything once the numbness wore off. Thankfully, I had my own backup support (my AI chatbot) who walked me through it all. I had a 3 PM appointment and left around 4:30, which I expected due to wait times. No big deal. Overall: excellent technical care, a couple standout people (Lambert!), and some room for improvement in the communication and patient interaction department. If they ever train everyone to have Lambert's energy, it'll be a 5-star experience all around.

AVOID Completely this place of dental torture. Retired and elderly. I had a broken off #10 tooth…read morethat had to be pulled. My understanding it was $200 covered by my insurance with no co-pay. Fine. The doctor did not identify himself and I had to verify that he was the correct doctor. Dr. Taylor and the male assistant kept coming and going saying they were applying numbing medication. Suddenly, with the doctor watching, the assistant jabbed what felt like a sharp spike into the remaining broken tooth and caused an unimaginable amount of pain. They left again, came back in a few minutes and suddenly the doctor reached in and quickly yanked out the spike from my mouth apparently with the broken tooth and root attached at the end. Again, an even worse UNIMAGINABLE amount of pain! While I was still in shock, the assistant shoved a wad of cotton into my mouth to help stop massive bleeding, gave me a few additional compression gauze pads and quickly sent me on my way. On my way out the door to the car, I felt like I had just been assaulted and beaten in the face by vicious hooligans. Had to make a brief stop on the way home and was dripping blood from the 2nd blood and saliva soaked pad at the store check-out counter. Got to my car, changed the soaked pad again. For three days around the clock I was in EXTREME pain. Called the Dr. office early on and they advised they could not help with the pain. "Take aspirin or a substitute." they said. That had ZERO effect on the pain. What a bunch of malicious CLOWNS! A 3 1/2 inch diameter circle around the tooth extraction site was painful for 2 weeks and very sensitive for another 4 weeks. The injury they inflicted is still very sensitive and did not heal for over 8 weeks and remains very sensitive. I have regularly received all types of dental care, all over the Country, Coast to Coast, since the age of ten, even from military dentists. NEVER have I been subjected to such dental medical ABUSE and unrelenting and untreated pain. This dental practice is very fortunate that I do not have an attorney for medical malpractice. I am still cursing these people for the horrendous ordeal of pain and PROLONGED recovery they caused me. Beware!

I have never enjoyed going to the dentist until I started coming to this location! Dr Spalding and…read morehis entire team are wonderful. The staff are always so friendly and helpful every time. I also love the calming sounds from the waterfall in the middle of the office that helps promote the peaceful environment. 10/10!

I have been going here for years. David is great and his entire staff is top drawer.read more

It's not often that I have to find a place for oral surgery but I needed an implant...an implant…read morewithout pain or complications. I FOUND THE PLACE! The front office is friendly, knowledgeable, and efficient. Everyone that I dealt with impressed me. They helped me prepare for the surgery, checked on me multiple times after, and they were available for questions. After having heard horror stories about implants, I was not looking forward to the procedure. But, no pain during the root extraction, drilling, and placement of the implant. Nor was there any pain after. I saw Dr. Coles and would recommend hm implictly.

I've been using this office for a few years and can't recommend them highly enough if you have some…read moresort of specialized dental need. The front desk staff are welcoming and knowledgeable, the schedulers are very accommodating and considerate, and the the dental assistants have always been very helpful. I've worked with both Dr. Wood and Dr. Coles for my needs and ha e received excellent care here. I've never had to second guess the quality of the work they do or leave wondering what the bill would be. Highly recommend this office!

It's not a fun thing to have a tooth extraction so when it is necessary you want it to be as easy…read moreand painless as possible. Everyone I interacted with including Dr Loschiavo were nice and took time to explain everything. Getting the tooth out went pretty quick and barely hurt. I was given instructions that were reviewed with me before I left. I appreciating the experience being as good as possible under the circumstances.

Excellent care, attentive staff. His oral surgery…read moreexperience speaks volumes. Office staff are very knowledgeable about insurance benefits as well.

When my husband had an unexpected need for an emergency tooth extraction and implant, the people at…read moreArizona Oral and Maxillofacial Surgery took fantastic care of him. Since this was very last-minute for us, we had no particular expectations and would probably have tolerated much less, as long as they took care of the problem. So it was a wonderful surprise, especially emerging as it did amid all of the pain and turmoil of a bad tooth, that we found ourselves in such a great spot. The doctors are fantastic, but they perform most of their work while you're 'under', so it's the results that speak loudest in that regard - and we've been very pleased. As for the facilities, staff, schedules, etc. - everything was perfect: flawlessly clean, relaxing and comfortable, compassionate professionalism, friendly and accommodating support staff, the list goes on... Let's hope we never have to go back, but if fate has other plans, we certainly know where to go!

As of today, I have not had my procedure yet. My review therefore, is based on something else;…read morecompassion and human kindness. The scheduler I was dealing with learned of an issue in my life that was severely impacting my ability to function. When I told her the situation, she treated me as if she had known me for years, instead of having just met me. That's rare these days in my opinion. Imagine my surprise when I received a card about 2 weeks later signed by about a dozen people in the practice! If I am given that level of service and support during and after my procedure, a 5 star review won't even come close- go higher!

Our entire family enjoys the experience of going to the dentist with the kind and gentle staff at…read moreDr. Smith's office of Dental Dimensions. They are wonderful as a group, from the office staff to the hygienists to the dentist himself. They have been a pleasure consistently to do business with after several years.

Front desk seems very unorganized. I made two appointments and both of them had to be rescheduled…read more(from their end). Frustrating because I had made the appointment weeks in advance and they rescheduled 2 days before my appointment.

I made an appointment with this office to have my wisdom teeth removed. After arriving early in the…read moremorning, I was told the procedure had been cancelled. The front desk insisted that they had called me, but I never received any notice. Instead of offering a solution or any apologies, they tried to reschedule me three weeks later. This experience was extremely frustrating -- I took time off but only to be turned away at the last minute. Clear communication and respect for patients' time should be a basic standard of care, and unfortunately that was missing here.

This review regards incompetent and uncaring treatment by Dr. Prokes at Casas Adobe Oral &…read moreMaxillofacial Surgery on Swan Rd. I had appointment for tooth extraction without sedation on 6/12/26. I had undergone 2 root canal (RC) treatments on the tooth with pain remaining after 2 months. My endodontist said I would need to have a 3rd RC (no guarantee of success) or get the tooth extracted (guaranteed success). I chose to have the tooth extracted and thus the appointment at Casas. I had a referral and also verbally explained to Dr. Prokes what I described above. She seemed confused and left the room to call my endodontist. She came back and said I didn't need any more RC treatments nor a tooth extraction. I was confused but of course happy to hear that, and subsequently left. Turns out Dr. Prokes did not speak to my endodontist, but to customer service who was uninformed. A week or so later, after my last antibiotic cycle had ended, the pain came raging back, and I found out that the tooth next to the originally infected tooth was now also infected. So I have to make the decision to extract them or more RC treatments on both teeth. Part of that decision is the cost of each option. I decided if I extracted the teeth, I wanted to have sedation. Casas said I had to come in again to discuss sedation with Dr. Prokes to get the cost, which I can't get. (My insurance requires provider to submit pre-estimate request to get quote, which takes minutes at most). I made an appointment for July 8, and was told I needed to get referral for the 2nd tooth before then. My dentist told me by email that he had submitted it to Casas on July 1, but Casas on July 3 still hadn't received it. Both my dentist and endodontist are out of the office this week due to the holiday, so I can't get another referral until Monday (my appointment is Wed.). To help with Dr. Prokes' confusion, I wrote a detailed history on all treatment, etc. associated with the 1st tooth and the diagnosis of the 2nd tooth. I explained I wasn't sure yet whether to extract 1, 2 or none of the teeth, but needed the cost info to decide. I got a call from Casas the next day on 7/3 saying Dr. Prokes said to cancel my appointment because I didn't have both referrals. Again I could get the 2nd one on Monday. Also, she wanted to talk to my dentist to make sure I needed the tooth/teeth extractions. This suggests I'm some kind of kook who wants teeth pulled out that don't need to be extracted. Note I have all of my teeth and am 61 years old. From Casas' website, it looks like there are at least 5 other oral surgeons at Casas. None of the others have had timely appointments open in 1 or 2 weeks....only Dr. Prokes has availability. Now I know why.....apparently nobody recommends her to others. I suggest you don't see Dr. Prokes, who doesn't seem to comprehend the English language nor care about her patients. I thinks it's likely that if Prokes had extracted the initial tooth when I went there for that purpose, the infection might not have spread into the 2nd tooth, costing me significant extra costs and substantial pain. How cruel that because of Prokes, I have to start over with RFQ with another facility, as I certainly won't ever go back to Casas. How hard would it have been to just give me a quotation for sedation, especially since I had already been to the facility? Certainly no harm would come of this. No treatment or tooth extraction was going to be performed on 7/8.....just discussion of sedation (and I've had sedation several times in my life) and finally telling me how much it would cost. I understand needing the referral, which I could have had re-sent on 7/6, and certainly well before any tooth extractions would be performed. It's just hard to fathom these stupid rules, and the incompetence and lack of empathy of Dr. Prokes.

rudest office. I have ever dealt with!! No one wants to get their teeth pulled and they make the…read moreexperience worse. Phone staff first question was my insurance and then berated me that I did not have my insurance number handy. They are dire need of customer service training. awful