The facility itself is undeniably state-of-the-art--spotless, modern, and staffed by pleasant,…read moreprofessional front-desk personnel. Unfortunately, my experience with the physicians was far less impressive. I was repeatedly passed from one doctor to another within the same practice, each citing a different area of specialization. Rather than coordinated care, the process felt inefficient and, frankly, transactional--almost as if each referral was designed to secure another slice of the insurance reimbursement. After seeing nearly every doctor in the office, I was inexplicably routed back to the first one. At that point, it was clear no one had a definitive understanding of my condition. Adding to the frustration, the practice billed my medical insurance instead of my eye insurance, creating yet another unnecessary complication. Thankfully, after switching insurance providers, I visited a different ophthalmologist who accurately diagnosed and resolved the issue in just two appointments. It's disappointing that a practice with such polished facilities and advanced equipment fell short where it mattered most: precise diagnosis, continuity of care, and competent billing.

have been useing Tomoka rye for several years dr Root and Dr. Hess are excellent Dr Hess is former…read moremilitary he did my cataract surgery

Buyer beware. I went for a regular yearly eye examine. I am on Medicare. They not only took my…read morecopay of $45, they charged me $75 for the "prescription." I asked why? I have never been charged for a prescription in my life. They said, "We only bill medical." Well, according to Medicare (Florida Blue Advantage Plan) they pay for one eye examine a year. So what was the $75 for? I never saw an ophthalmologist. I was told that they are supposed to tell me this when you make the appointment. Nope was never told and they refuse to refund the $75. Stay away.

I am an elderly individual who went to Florida Eye a year ago and they were very nice and accepted…read moremy insurance but I called for another appointment and they no longer accept government insurance. They may have a case of TDS..............................

Cataract surgery left me partially blind in one eye because of his negligence. After going back and…read moreforth complaining for months I saw another eye surgeon who was able to diagnose the issue immediately by checking the eye pressure. If the Glaucoma would have been treated it would have saved my vision.

dr. nelligan and melinda make a tremendous team!!!! they are both so very professional, caring,…read morehelpful, and very compassionate!!!!!! this is a 5-star eye practice.....the best in the northeast of florida!!!!!

Dr. Tamaro is always personable and explains issues in easy to understand terms. Everyone there is…read morehelpful and happy. Savannah was a joy to have look after me. Thanks everyone

Best eye doctor I have been too in a long time, so happy they are so close to home too. David was…read morevery knowledgeable and professional, the Doctor was funny, made me feel comfortable, and did a great job. They had alot of awesome frames to choose from, and were super helpful when picking out frames and options for frames. Got awesome glasses for me and my wife for a great price, I will be back yearly for a new pair, thank you to all of the staff for being so kind and accommodating. A+

Wow, what a nightmare. Total rip off and I still can't see through my $700.00 glasses and three…read moreeye exams later and they want more money to put the prescription right. Do not go to this place. Read the small print, there is no refund or return of product. I have been spoken to like a dirt, treat like trash and honestly I am lost for words. One lame comment from an optician that I will never forget, train my brain to see through the lense. Terrible migraine and what feels like motion sickness. I would never, ever go back or recommend.