His front desk over booked to make money without the consideration of patience. Obviously this…read moreoffice no nothing about patient Bill of rights. I was for 2 hours waiting and Dr. Staman never walked in. Excused was they overbooked. I had to leave the room because my transportation was leaving me. This out to be the worst experience ever just to make More bux on the back of their patients without any regards to the patients. I had no exam and my eyes were dilated and couldn't see. This was horrified experience. Many patients were there waiting too. I had no treatments, exam, or explanation of my condition.

Very professional and personable. Wait time is minimal. Office is extremely clean and parking is…read moreplentiful.

The office is run efficiently, but friendly. The exam is thorough and Dr. Root himself is…read moreprofessional, yet friendly. Everyone explains what they are doing and why. And everyone, including the doctor, is open to listening to your questions and concerns.

The facility itself is undeniably state-of-the-art--spotless, modern, and staffed by pleasant,…read moreprofessional front-desk personnel. Unfortunately, my experience with the physicians was far less impressive. I was repeatedly passed from one doctor to another within the same practice, each citing a different area of specialization. Rather than coordinated care, the process felt inefficient and, frankly, transactional--almost as if each referral was designed to secure another slice of the insurance reimbursement. After seeing nearly every doctor in the office, I was inexplicably routed back to the first one. At that point, it was clear no one had a definitive understanding of my condition. Adding to the frustration, the practice billed my medical insurance instead of my eye insurance, creating yet another unnecessary complication. Thankfully, after switching insurance providers, I visited a different ophthalmologist who accurately diagnosed and resolved the issue in just two appointments. It's disappointing that a practice with such polished facilities and advanced equipment fell short where it mattered most: precise diagnosis, continuity of care, and competent billing.

First visit and first impression from the front desk staff to the tech to the Dr.....all very…read moreimpressive, cordial, patient and knowledgeable. Felt like I was a regular patient. Would highly recommend.

Buyer beware. I went for a regular yearly eye examine. I am on Medicare. They not only took my…read morecopay of $45, they charged me $75 for the "prescription." I asked why? I have never been charged for a prescription in my life. They said, "We only bill medical." Well, according to Medicare (Florida Blue Advantage Plan) they pay for one eye examine a year. So what was the $75 for? I never saw an ophthalmologist. I was told that they are supposed to tell me this when you make the appointment. Nope was never told and they refuse to refund the $75. Stay away.

Look for another surgeon if you are looking for upper blepharoplasty (droopy eye lids) as this is…read morenot the guy. My husband went to him specifically for upper blepharoplasty and he was told by Dr Kostick that he didn't need upper blepharoplasty, but instead he needed a brow lift. My husband had the brow lift, which was a much more extensive recovery than anticipated as he was drugged up for several days after the surgery. Every time he went back for checkups from the surgery, he was charged an office visit fee, which is ridiculous. Put that aside, his eyelids never changed from the brow lift and Dr Kostick didn't take any responsibility for it. Instead, he suggested another surgery, an upper blepharoplasty, which is the exact surgery that he was told he didn't need. Very disappointing to say the least and really inaccurate assessment. The entire office structure there is like an assembly line with zero accountability. Dr Kostick should have taken responsibility for absolutely no improvement post surgery and offered to fix it. The integrity and professionalism is not there and I would definitely not recommend this doctor.

wait times are usually an hour or more with an appointment. Almost two hours last visit. Good…read moredoctor, not so good scheduler

dr. nelligan and melinda make a tremendous team!!!! they are both so very professional, caring,…read morehelpful, and very compassionate!!!!!! this is a 5-star eye practice.....the best in the northeast of florida!!!!!

Dr. Tamaro is always personable and explains issues in easy to understand terms. Everyone there is…read morehelpful and happy. Savannah was a joy to have look after me. Thanks everyone

Wow! What a great place! My son broke his glasses and needed an exam. We called and got an…read moreappointment for the following morning, showed up on time and we in for the beginning of the exam in about 10 minutes. Everyone was really nice and extremely professional. The doctor was so funny during the exam. She wouldn't stop flipping around the lenses until he gave an answer that made sense. It took a while. LOL! We found great frames but it was going to take a while for them to come in because he has a really odd prescription. But we DID have his old broken set. You know they found frames that would fit the lenses he already had and lent us frames so he'd be able to see until his came in? No one, and I mean NO ONE does that! Heck... I was surprised they even tried. I'm really impressed with the place and plan to bring my wife in for her glasses and exam. Thank you guys so much for making a drip to the eye doctor enjoyable.

Best eye doctor I have been too in a long time, so happy they are so close to home too. David was…read morevery knowledgeable and professional, the Doctor was funny, made me feel comfortable, and did a great job. They had alot of awesome frames to choose from, and were super helpful when picking out frames and options for frames. Got awesome glasses for me and my wife for a great price, I will be back yearly for a new pair, thank you to all of the staff for being so kind and accommodating. A+

Dr. Lind and his staff are both competent and goods people -- all too rare these days. My entire…read morefamily is cared for by EyeCare Express. They go above and beyond and were esp. kind and patient during our time of hardship and grief. I wouldn't go anywhere else and could not recommend them any higher! Judith & family

As a new transplant to Florida, finding new doctors is challenging task…read more After doing some research on line; I called eye care express. Dr Lind is excellent! The practice is a father and son team. I dealt with both doctors and I'll say I'm very happy with the Lind team. They both will do everything they can to make sure everything is just right for you. I needed some contacts. They allowed me to sample a few different makers and tweaked the script until it was right for me. If your looking for a new eye doctor, I highly recommend you give Dr. Lind a try.