We first became aware of The Narrow Lane through a cold call when we were looking for a landscaper…read morefor our front yard back in the fall of 2024. We contacted a number of companies and it was The Narrow Lane and Jeremy that we seemed to connect with. A couple of months later, right after Thanksgiving, we were the proud owners of a beautifully landscaped yard. I will admit that I was dubious about putting in all those mature plantings at that time of the year but Jeremy assured us that they would be fine and he was right--we had an amazing Spring of blooms and the excitement of experiencing new plants appearing in the yard. The quality of work and attention to detail caused us to go back to The Narrow Lane again last Spring to do a total renovation and redesign of our back yard. While we were impressed by the quality of work and attentiveness to detail that we experienced with the first project we were absolutely blown away with what Jeremy, Matt, and The Narrow Lane were able to deliver for the backyard. It is truly a work of art and we are so happy that not only did we re-engage with The Narrow Lane for this project but that we gave them complete control over the design and implementation. Neighbors now stop by to explore the yard and we are known in the area as "that house with the amazing landscaping". Based on these landscaping experiences over the past year we have now also contracted with The Narrow Lane to maintain the gardens and yard during the growing season as well as to provide us with snowplowing and shoveling in the winter. I will admit that they are not inexpensive to work with but the prices are totally justified by the quality of work, the care and attention that they have brought to everything that they do, and their continuing care that they bring to our property. We have found everyone from the company that we have engaged with to be consummate professionals that bring a new level of care and respect to the properties they take on as projects. If you are looking for an exciting and complete re-imagination of your property and then professionals to maintain it throughout the year you can't do better than The Narrow Lane.

I would not do business with this company again…read more We hired one of their landscape designers to create a redesign for our front yard and paid a substantial fee for the design. Our contract specifically stated that we were not required to hire the company to perform the installation work and that the designer would revise the design based on our feedback. The designer visited the property, evaluated the site, and later scheduled a Zoom meeting to present the design. During the meeting, the company owner joined the call. After the designer finished presenting the plan, I started to provide my first piece of feedback but the owner cut me off before I could finish and stated that the design phase was complete and that I would need to hire the company to perform the installation if I wanted any changes made. The interaction was unexpected and inconsistent with my understanding of the contract. The designer appeared uncomfortable, and I found the owner's tone rude, unfriendly, and intimidating. What should have been a collaborative discussion about minor revisions became an unpleasant experience.

I saw her work during the garden open house earlier this year. It was a modern house with lots of…read moreland, paths, flowing water, and extensive plantings. The landscaping was impeccably done and perfectly suited to the home. It was very beautiful and serene. I wish I lived there! I also met Suniti who answered questions about what she had created there. From that encounter, she seemed quite professional and personable.

They asked me several times if I wanted recurring service. The first time I had to track them down,…read moreI gave on the third visit. I paid extra to have the hedge trimmed, they cut a small part of it (see pic) and told me they'd come back in the morning to finish the job, but never showed up. I have waited for over a month, it is clear they'll never show up to finish the job. Very disappointed, they seemed like nice guys when I first met them.

The guy did bad mowing service and grass clippings are piled on lawn and driveway are blowing…read moreclear. The service is not reliable for scheduled service. They skip the service randomly without any notice.

Love the Terrascapes! I had the Terrascapes team help me with my tired looking property that…read morelikely looked great 30 years ago when the prior owners moved in, but was really never maintained until I bought the house last year. The shrubs were huge and no longer fit. Ugly. Terrascapes took the existing "design" and suggested some great-but-affordable changes. I had them make the changes, and now I have their crew do garden maintenance. I gotta say that I'm thankful my property was ugly when I bought it, because now it looks like a million bucks nicer.

The one poor review here is clearly from someone who got frustrated because a phone call was not…read morereturned. I can't say enough good things about Terrascapes after having worked with them for over five years. Susan designed a total transformation our large and challenging yard/garden in 2015, with an emphasis on creating 'spaces', not just putting in plants. Her gardening team have worked closely with us on maintenance ever since. The garden is magnificent and brings my whole family joy every day. Susan and Mike only hire knowledgeable and trustworthy people, and we feel they are our 'team', keeping our garden thriving and beautiful. This is a top notch operation, run by committed people who believe in what they do, and in positive client relationships.

We had planned for a full landscaping. They came and did the initial clean up which was great but…read morethe communication was a bit strange. I had been given one date for it, they didn't show, and then they suddenly showed up one day to do it. Oh well. Then I just.... stopped hearing from him? Finally got an email about a month after they were supposed to do the next part about the stone being hard to source, ok fine. Then no more emails. It reached the end of the summer and since I hadn't heard back I just emailed to cancel. Didn't hear back from that email either. If you can get him to communicate well, probably worth it but I was a little bummed about being ghosted.

Damien and his team were fantastic! We got our entire front and back yards excavated, prepped and…read moresodded. They were on time, neat, hard workers and did an amazing job! He even helped us buy the proper sprinklers from Amazon and helped us set them up to ensure all areas have the ability to be properly watered. Would highly recommend!

Joe, the owner, and his team of landscapers are great communicators. They performed beautiful work…read moreat my abode by creating a winding bluestone path, clearing the site, adding mature bushes and perennials, and mulching the entire area. My property looks terrific!

From the owner: Landscape design, construction, and maintenance: Walkway…read moredesign/construction Retaining wall design/construction Terrace design/construction Driveway design/construction Deck and patio design/construction Pool design/construction Fountain design/construction Outdoor lighting design/installation Sculpture installation Tree and shrub installation/maintenance Groundcover installation/maintenance Perennials and Annuals plantings/care Turf installation/maintenance

Faith listened intently to what we wanted to accomplish and succeeded beautifully. The hardscape…read morework, the plantings, and the new front porch added welcoming elements to our front and backyards that had become dated over the years. The carpentry work on the front porch was second to none. Meticulous in a word.

Faith transformed our yard into a beautiful garden. Then we learned she also works with a wonderful…read moreconstruction team, who we hired for a large window replacement project (over 40 windows). They did a fantastic job, from initial estimate through final punchlist. We recommend them without reservation!