First time coming to this salon! Service was very straightforward and gently curt. I walked in and…read moregot my hair washed right away. The woman who was washing my hair was in no rush to get it done and it was very soothing. Note worth taking was she shampooed my hair twice which no other salon I have ever been to have done before. She took her time with me and I appreciated that. Jenny cut my hair and I will be requesting her from now on. She did a great job and was very detailed with my hair.

This is my fourth or fifth time getting my hair done here because I come back like at least once…read moreyear! And I highly recommend Jenny for dyeing hair and Lan for cutting hair. They are both amazing not only being very skilled and patient, but also listen to what I want and always give me the best results. And I always get compliments from friends about my new hair color and haircut whenever I get my hair done here. So I definitely trust them with my hair out of all the other hair salons in NY and recommend coming here. The place is always busy even on Mondays so plan ahead and come earlier in the day~

I first went to Xcellent in Bayside, then started going to their Astoria location when it opened…read moresince it was closer. Now that they've opened right here in Jackson Heights, I'm only a quick ten-minute walk away! I booked a simple haircut (no wash or blow-dry) for 10 AM, and I kid you not, I was out by 10:10. The cut was perfect, fast, and exactly what I wanted. Highly recommend this spot, especially if you're short on time but still want a great haircut!

Came to the Jackson Heights location after being a loyal customer in Astoria since it's closer…read more This location has been here for about 3 months and is not as busy as the Astoria locations so it was nice to not have to wait. I love getting my haircuts at. Xcellent since they are budget friendly and always do a greats job!

Oh my god, I went in with the possibility of getting my hair chopped off. I got my hair chopped…read moreoff. Went from virgin black Asian hair to platinum with lavender accents. I basically have a really cool faux hawk and I feel like a real silver unicorn. I've been toying with this idea for a while because I wanted a more androgynous or nonbinary look to present myself and feel good about myself. And for someone who doesn't feel good about themselves often, I feel fantastic! In particular, Lisa is hands-down amazing sauce. I first spoke with her via Yelp and then I went in the next day. I'm not in a good place financially, and Lisa worked with me to accommodate that. It was a lot of work and took all afternoon, but it was totally worth the money, time, and a burning head. Lisa turned things around when she noticed it wasn't exactly what I wanted due to a mutual misunderstanding. I was impressed by her willingness to do that and talent to do that. My hair is temperamental and does not like color. Lisa got it on the first shot, and I am so happy with it. Highly recommend this salon, and I highly, highly recommend Lisa. She said she loves doing fun things like this, so if you're looking for a really edgy or colorful look, ask for Lisa! She's warm, talented, and patient.

If you want a simple haircut or root touch up, sure. But if you need color correction or if you…read morehave a more complex job, this is not the salon for you. They over promise and under deliver. I went in for a color correction and full set of highlights. The results were appalling. The stylists have no clue what they're doing. This is a photo of the highlights done aka zebra stripes. The solution to this? The stylist, Elizabeth just added dye to cover up the highlights. The end result? Darker hair than I had previously. I could have easily bought a box of hair color and dyed my hair if I wanted this. Went to the owner to find some resolution, he was rude, arrogant and dismissive. Photo of the zebra striped highlights on the right and then the undesired end results on the left. Terrible job, and no compensation for a disgraceful job. I'm embarrassed for them.

Irena is so incredible! She worked magic on my hair with color correcting and achieving the color I…read morewanted! 10/10 recommend

After appointment with Irene. See pictures attached below.I would not recommending to no one even…read moremoney for this disastrous hair dye job was reimbursed . l still gonna have to spend more for color correction and more damage for my hair have been done bcs she tried to fix sparse, patchy ,ugly brass/bleach color mess by adding " toner" which contains strong bleach! I literally started coughing from the fumes of that crap ! It's lighting base but didn't fix it. ! Now it's looks like cotton candy single prrocces on top and still messy uneven brassy patches on the both sides ! Instead of partial touch up highlights l asked she insisted on coloring my roots and used very rich wrong shade color on fine already highlighted hair wich gives my hair nasty "antique oxidized bronze statue " hues around my face and because l hate it she adds sloppy " don't give a flying shit " highlights!

I love it here! I got my digital perm done here and I'm very satisfied. The owner, Jina was very…read moreprofessional and attentive throughout the entire process. I have waist length hair, and the whole process took about 3.5 hours, including the treatment, wash, perm, drying, etc. This is a small mom-and-pop salon run by a lovely couple, and they made me feel comfortable from start to finish. They took the time to explain each step and made sure I was happy with the results. My hair turned out exactly how I wanted... wavy and healthy-looking, which save so much of my personal time each day. I would definitely come back and highly recommend this salon to anyone looking for a quality digital perm.

I've been going to this hair salon for years and I'm always happy with the results. Jena does an…read moreamazing job with my hair color, retouch, and keratin treatments -- she's very talented and attentive. Jena and Jin are both friendly and welcoming, and you can really tell they care about their clients. I highly recommend making an appointment and seeing the results for yourselves!

Aleta colors and cuts my very curly hair, which I would only leave in the most capable hands! She's…read moreso knowledgeable, consistent, and is the ONLY stylist who has succeeded in helping me grow it out (instead of always making it look shorter when I leave). Not a day goes by without someone complimenting me on the street, and I can go for long stretches without it losing shape or the color fading. Thank you, Aleta!!

LOLOLOL I gave a 5 star rating to a Supercuts in San Diego and a Hair Cuttery in Gaithersburg,…read moreGigi. I'll even post those reviews here. Just admit it was a terrible job. I've had $20 cuts better than the $100 I spent on someone ignoring my photos and going full Edward Scissorhands on my head. Screwing up people's hair for $100 then saying they have to pay $90 to fix it is a scam. Berating people's hair quality because they don't use your Aveda product is a scam. Bribing clients with discounts for positive reviews is a scam, and flooding your yelp page with fake reviews is a scam. I reached out to you privately and professionally first via email. I requested to speak to you directly and you never returned my calls. I'll let the pictures speak for themselves and welcome people to check out my reviews and contact me directly (or even meet up for coffee if you want to see the back of my head). I genuinely wish I had read the google reviews of your salon before coming in. I also encourage everyone else to look at your multiple fake 5 star reviews from people with no profile picture and only a single review of your salon. Gigi Salon encourages people to post positive reviews in exchange for a 10% discount on products. Stack the deck much?

So happy to have found this salon. Isabel is a fantastic hairdresser. Best haircut I ever had in my…read more79 years! Expert colorist as well.

I came in for a wash, cut, and blow dry with Isabel after another salon canceled last minute. While…read moreI appreciated being squeezed in, this is clearly a high-volume chop shop -- clients were in and out within 10-15 minutes. I have long hair. The wash was bare minimum (I had to brush it myself), the cut was a rushed straight-across trim, and when a small knot couldn't be removed, that section was simply cut shorter. The blow dry was almost nonexistent and only done after I insisted; it wasn't fully dried and was finished with a flat iron. The entire service took about 20 minutes and cost $90. These prices might make sense in LIC or Manhattan, but the service here isn't remotely comparable. The space is run down, there's no atmosphere, and no real customer service. It felt like a rip-off, and I won't be returning.

I was welcomed warmly by the staff. Started off with the hair wash and it was so relaxing. I could…read morefeel her deep cleaning and then also using different massage techniques on my head and neck to truly relax me. It was such a great added touch. I showed a picture to my stylist of what hair cut I wanted. They stylist AKI was precise the entire time and kept asking me if the length they were cutting was okay which brought me a lot of relief. Ended with a bouncy blowout and a smile on my face. Super affordable too. Don't pass up on this neighborhood staple.

Amazing for the price!!!! they have high-quality work for a fraction of the price. In my opinion,…read morethey go above and beyond with our service you can get your hair shampooed root touchup and styled for $70, which is literally unheard of. They also use wella products, which is excellent for your hair. Their customer service is amazing as well, I once got a haircut that I was upset about and they gave me the option to come in and get it fixed. The ambiance is amazing as well!

Ozlem is my Hairdresser for years now , I have very curly hair and she can blow my hair Straight,…read morewavy whatever I want and it always comes out and looks Absolutely Gorgeous

As new customer today Oct 9 2026 I got one of the worst haircuts and a frizzy blow dry. I never had…read moreleft a salon with frizzy hair before but the stylist Manny was so slow in blow drying my hair frizzed. The hair cut was bad too. And they are not cheap and I tipped him out of kindness. They also had their door wide open even though it was too warm in the salon obviously they're trying to save on electricity. Everything for their convenience not the customers. Disgusting, I spent over 80.00 and it wasn't worth even 30. Just don't go there Sigen, first I never told the receptionist I didn't have an email I had said that it's alright meaning I didn't want to give it. Second when I was at the salon and finished the receptionist never asked how it went and I never said great! Lies! She did say I owed 78. and I protested bc Beatrice over the phone said 65. so she spoke to Manny and corrected price and yes the 13.00 is counted and 3.00 tax so it was over 80. altogether. You make it sound as if I'm complaining about the tempature only. Yes it was warm all the way back there and the day was warm people were walking around without jackets as I was BUT my biggest complaint was the cut and the blow dry left with frizzy hair! It was the worst cut and blow dry I ever got. SHAME ON YOU FOR TWISTING THE TRUTH LIAR!

Amazing haircut by Kevin...he cuts hair dry so you can exactly how much he's taking off... Also…read morestyles the Haircut and makes it look like it had been totally washed and conditioned. He really is amazing. I have been back twice and I'd go a third time and a fourth and fifth etc..

I always go to Kevin who is great and knows how to style my hair! Highly recommended!read more