first time coming in years since Dr. Korten left. the vet we had today, and her assistant, did a…read moreGREAT job with my lab mix. i've been told by a previous vet they couldn't cut his nails because he wouldn't sit still. the vet today, was able to do it, no problem. she was quick, and very kind and thorough with everything. prices are fair, and would've been wayyy more at other vets. will definitely recommend. i am happy with everything. my dog, however, not so happy..

Dr. Korten retired and sold out to a corporate business. The office staff still are super nice. The…read morevet now only works Mon-Wed. and lacks Dr. Korten's experience and caring. It'd be nice if you could choose the day your pet gets sick, but three days a week is no way to run a veterinary business. The blood tests need to be sent out; but they will run tests in house, for more $. It's a shame to see such a great veterinary center go downhill. I have moved on to another vet. This is a follow up to my review of 2020, when I first brought my pets to Dr. Korten and was very happy.

I wanted to post an update to my review…read more I did rehome my dog that day that they tried to charge me a $55 no show fee. I didn't show because I didn't have the dog anymore. It's They are terrible people at this vet- don't even go there if you are looking for kindness, compassion, reason, human decency, and respect. So disrespectful, especially the front office staff- there's like two people that are absolutely horrible, not sure why they work there. They come across like they completely hate their job and hate humans, but perhaps they do love animals, but they really hate the caretakers over those animals.

My Maine Coon kitten was under treatment for some undetermined vestibular issues and suddenly…read morebecame very disoriented one morning. My local vet was on vacation so I called Salmon Brook in a panic and within the hour Thumper was at the facility in Granby. Dr Groshek performed a battery of tests and X-rays, and sent Thumper home with some oral and topical antibiotics, and long term steroid pills to treat what is suspected to be an inner ear infection, with suggested consultation with neurologist in a few weeks. Thumper has responded quite well to the prescribed medications, appears well on the way to full recovery, although it is a long process with this type of affliction. Neurologist at Pieper Memorial recommended continuing with the oral steroids and topical antibiotics, with another follow-up in a few weeks. I am eternally grateful that Salmon Brook was able to accommodate in such short notice and under these stressful circumstances. Dr Groshek was very knowledgeable and empathetic, and I found his subsequent lab reports very thorough. Treatment costs were high as expected given the extensive testing, but I highly recommend this facility for prompt and exceptional care.

I love PAW. When looking for a vet I called several and PAW was the most reasonably priced (boy do…read morewe appreciate that). And they were easy to schedule with. The staff is , incredibly kind and professional. They met my boyfriend's shepherd mix when I brought her for a nail trim. Lacy was very anxious but not only did they take their time, they were so kind and truly gained her trust. I just brought her for another nail trim & a Lyme disease vaccine (several months later), and Lacy was not shaking this time. They were again patient and loving towards her. I will be bringing her again for her second Lyme vaccine next week. I recommend PAW very highly. They will love your pet and are in this for the right reasons.

Dr Frishman and his staff were exceptionally attentive to our 7 year old pup who suffers from…read morearthritis and excellent at explaining everything to me. It was like a spa day for our pup... manual massage, a massage gun , acupuncture and a Liberala shot. My dog felt so better the next day. He went from hobbling around on 3 paws before our appointment to practically jogging in a couple of days. I wish I could post a video, the photos are 3 days apart - and you can see before, he's holding up his paw in pain, 3 days later he's putting full pressure on the sane paw!

This used to be the greatest place to take your pet in the local area. Now that Dr. Hal Mooney is…read moregone and someone else has taken over, it's dirty, the staff isn't nice, and they called my anxiety-ridden dog in for services he didn't even need because they were confused.

I adopted my friend's cats during the pandemic, and no vet could see us because everyone was…read morebooked. Hopmeadow accepted us as new patients, and we truly hit the jackpot! From the very beginning, we've had big medical issues, and they have been amazing. Their front desk staff is the sweetest - communicative and caring and always asks about my pets' well-being. My job schedule does not allow for easy appointment booking, and they've always been accommodating. Dr. Mooney has always been our primary vet there and one of my favorite people on earth. He's knowledgeable, caring and follow-up care has been incredible. We're so lucky Hopmeadow took us in!!

We have been bringing our dogs here for years and have always had a wonderful experience. The…read morefront office staff is super friendly and the waiting room as well as exam rooms are always consistently clean and well maintained. We have two large senior dogs, one with ongoing medical issues and the entire team is always so kind and understanding. They are reasonably priced and never try to push "extras" on us. They always take the time to explain any diagnosis, treatments & next step options. We recently had to say goodbye to one of our dogs. The staff had us enter through a private entrance, which gave us a little comfort during such a sad time. Dr Begg was incredible. he explained every step of the process while being patient, understanding and so kind. We are so grateful for the support and compassion we received.

Roaring Brook Veterinary Hospital saved my cat's life. My beloved cat, Stella, required emergency…read moresurgery over the Summer of 2020 and RBVH accurately diagnosed the issue and was able to take her in for emergency surgery the next day, even during the height of the COVID-19 crisis. I was a healthcare worker in New York City at the time, but originally am from Connecticut. Due to the COVID surge in NYC, I was routinely working 80-100 hour weeks. After several months, started noticing that my cat was not acting like herself. I thought something serious might be happening I rushed her straight to Roaring Brook, where I had previously got my vet care, because I knew I could 100% trust them. Long story short, it turns out she was eating my hair ties and had an obstruction. They were able to take her into surgery the next day and save her life. They were also very non judgmental about it, which I appreciated because I felt absolutely terrible about the whole ordeal and felt like the worst cat mom in existence. I am happy to report that 2 and a half years later she is 100% recovered and her normal, happy self. I cannot be more grateful to Roaring Brook for saving her, and am super vigilant about my hair ties now. She is expected to live a full, happy life.

My kitty, Finley is doing remarkably well ever since switching over to holistic care at All…read moreCreatures Wise and Wonderful. Last spring, he got extremely ill and tested positive for a fatal retrovirus. We thought he was a goner. The conventional vets pretty much gave up on him and told me to consider euthanasia. Finley bounced back after we put the prednisone in the trash bin and instead gave him some Acemannan "inner leaf" aloe and CBD oil from Pet Releaf. He started seeing Dr. Matthews after this (early last spring). She tested all of his food, and medicines to make sure they agree with him. She recommended a limited raw food diet, continuing with the aloe and CBD, as well as monthly acupuncture treatments. Dr. Matthews has a way of communicating with the animal, understanding their backstory and knowing what they need. It seems a little hocus pocus but you can clearly see the animal responding. She was also trained as a conventional vet. She has a lovely side-kick named Dee Dee, who does Reiki and just loves up the animals during their procedures. Dee Dee gives Finley "cookies" and places a scarf over his head so he feels secure, (and looks like a baby babushka). Finley does get very stressed from the travel so Dee Dee's relaxing and loving energy has been especially helpful. The office also provides 'acupuncture' treatments over telehealth. Don't ask me how this works, but it DOES. Since Finley started as a patient, he has been acting happy and healthy, getting into lots of mischief, "helping" around the house, and posting his latest thots to Instagram. He does have a bit of a "herx" reaction which lasts about 2-3 days after each appointment, but I assume this is a good sign.

My dog was a patient in spring of 2021. For her final visit (March 2021) I had become ill and…read moreneeded to cancel but didn't provide the 24 hrs notice as the illness didn't provide 24hrs notice to me. At the time the office manager and I exchanged emails to explain the missed appointment. He was firm in not refunding the $40 no-show fee because, as he told me, it was policy to charge anyone who didn't provide the required notice regardless of the reason or if it was a first time offense. I was quite upset and angry about this charge and stopped bringing Lucy to Dr. Amy because of the unfairness of the situation. Imagine my surprise when, nearly a year later, I received a refund of $40 to my credit card.

Super caring for our pets, great service. All the employees are super nice. Highly recommend.read more

The level of caring for my dog, Z, was always good but especially so in his older age. I got…read morehonest advice and great support from the entire staff!

my beautiful girl, Winnie, almost bled to death. the doctor came in early as my girl was in…read morecritical condition. Dr Leshem and team let me know what was happening, what they needed to do for her and provided me with the best team than I could ever have imagined.My Winnie survived the ordeal and two days later I was bringing Winnie home...because of Dr. Leshem and team.

They could improve the veterinarian staffing. I feel as though she was very vague on a lot of care…read morefor my pet. Also just would like to cover up with medication and not get to the exact nature of what was wrong with my dog. I will not be returning to this place

Very helpful and professional business. I've only chatted with them on getting my cat, Chloe,…read morepicked up and return for her grooming extravaganza but I feel safe and I am sure their grooming services reflect their professionalism. She goes to the spa next Monday and feel confident with them on giving the love and care for Chloe!

Took both of my dogs to this establishment I have a diabetic dog and was told that she was going to…read moreget the care she needed and the manager said that he would be the one taking care of both my dogs because my girl has special needs and requires insulin both of my dogs were severely dehydrated when I picked them up they were both staggering having trouble with there balance they were covered in urine both of there beds were covered in urine my girl had brown thick stuff packed into her nose that must have been sitting there for a while causing her breathing to be upstructed my boy was pooping blood they both had severed diarrhea and would not stop drinking water for hours causing them to throw up they were so dehydrated and I am certain that if I would of come back a day or 2 later my girl would of died I was assured that she was taken care of but the owner knows he dropped the ball and did not know how to care for a diabetic dog he assured me she ate and drank all of her food and received her regular insulin dose while all the whole time she was not eating her entire meal yet was still given her full insulin dose her sugar level was over 600 she was in ketoacidosis and I almost lost her the owner did offer to pay the vet bill because he knows what he did but I am very experienced so I was able to take care of her myself Do Better For the Next Dog owners this was horribe that my dogs had to go through this NO STARS