PT1:
I have two of my children enrolled here, and we have…read morebeen part of the center for approximately six months.
I want to start by acknowledging Ms. Allie, the director. She has consistently been helpful, respectful, and available when I have questions or concerns. I appreciate that she makes time for parents and has been responsive when I have brought things to her attention.
That being said, I feel it is important to be honest about both the positive and negative experiences we have had.
My youngest started in the Toddler class, and initially, we had a great experience. The teachers were kind during drop-off and pick-up, and communication was good. However, over time, I began noticing behaviors that raised concerns for me.
I previously worked in a daycare setting, so I understand that different personalities and workplace dynamics exist. I am not concerned about normal staff disagreements or personalities. My concern begins when those dynamics affect how my child is treated.
There is ONE specific teacher whose behavior toward my child has repeatedly been concerning. I have already voiced these concerns multiple times, yet I continue to observe interactions that I feel are inappropriate.
My child has been ignored or not acknowledged, and there have been interactions that I would describe as hostile, aggressive, and unnecessarily full of attitude. Regardless of how a teacher may personally feel, that behavior should never be directed toward a child in their care.
I want to be very clear: I am not asking for special treatment for my child. I am asking for the basic level of patience, kindness, respect, and professionalism that every child deserves.
Children cannot choose the adults who care for them. As parents, we have to trust that when we leave our children here, they are going to be treated with compassion and respect. If a teacher is unable to provide that consistently, then that needs to be addressed by management.
I also want to make it clear that this is NOT representative of all of the teachers here.
Ms. Gloria and Ms. Cathy are absolutely AMAZING and are a tremendous asset to this center. They make drop-off easy, communicate well, and go above and beyond to make every child feel seen, safe, and cared for. They clearly understand that every child is different and needs different forms of support. You can tell that they genuinely love what they do.
My youngest also sometimes spends time in the Infant class, and I have nothing but gratitude and respect for Ms. Amy. My child gets excited to see her, and that speaks volumes to me as a parent. She is loving, kind, attentive, and welcoming. She makes my child feel safe and cared for, even when I am not there.
What I especially appreciate about Ms. Amy is that she goes out of her way to acknowledge children, even when they are not in her classroom. She greets them, makes them feel welcome, and helps wherever she can. She genuinely appears to love her job, and the children respond to that.
Honestly, I wish my youngest had started with her because she is an AMAZING teacher.
My oldest is in Ms. Rosa's and Ms. Kylie's class. Ms. Kylie is consistently welcoming, helpful, and communicative. She provides updates, gives me helpful information and tips, and makes an effort to keep me informed about my child. I appreciate that she takes the time to speak with me and answer my questions. She is extremely sweet, respectful, knowledgeable, and professional.
