I had shoulder surgery Dr Mirrer was awesome did a great job very professional would definitely…read morerecommend to others the only one thing that I have to say is the receptionist is horrible every time I come in I dread coming in just because I have to face her and know that she's going to give me an attitude she's so rude receptionists are supposed to be receptive towards the patient this one on the other hand was very snappy and confrontational she asks me can I help you three times wouldn't let me get a word edgewise asked me if I was a patient two times knowing full well Iwas a patient she seen many a times when a patient walks in you ask him can I help you you should give him a chance to speak I can explain the way she comes off it's crazy ! every time it's the same thing very rude her demeanor , attitude and face expressions are very Unprofessional I had to walk out one time that's how rude she I wasn't going to deal with it was please learn how to talk to people I'm not going to say her name but she's the one with the glasses that is always behind the window but they need to consider how they treat us the patients making us feel very uncomfortable when iwalk in to the office I mean every time I come in it's the same thing I'm already expecting an attitude before she slides her window open never fails. If I was the doctor I would consider maybe getting somebody nicer other than that great doctor if you don't like your job or people get another job you're in the wrong profession.. would get five stars if it wasn't for the bad experiences coming in to the office

Dr. Mirrer is great. I've had both knees repaired and both shoulders repaired ove r the last 20…read moreyears. He listens and gives honest answers. He has earned my respect and confidence. A man of few words but is a fantastic talented surgeon. Highly recommend for both knee and shoulder issues.

Been going to this particular orthopedic center, probably too many times too mention. I have had…read moremultiple procedures done with Dr Mechefre, Dr Brennan and most recently Dr Alford. The doctors themselves are not only outstanding in their own skills they're even better with their bed side manner and willingness to answer any questions. In addition the PAs they each have from Arlene and Kim and Kelly I apologize I'm sure I'm forgetting names. They truly care about the patients needs. I dont wish surgery on anyone, but you'll never be disappointed here

Not impressed at all with Ortho RI. Have a fractured leg. I downloaded and figured out the problem…read morewith my PCP before the Ortho PA finally called me and told me not to walk on my leg. I had called looking for a diagnosis before they called me. I was told to stay off the leg, but at the same time told to come back and walk into the building to get crutches. I was then handed the crutches by some tech with zero explanation on how to use them. I asked for the PA or doc and the tech did his best to contact them, but he came back down and said nobody was available. Ortho RI ordered PT for me but then sent the PT org older visit notes which did not include the diagnosis of the fracture. PT person showed up at my home and was surprised when I told them. Luckily, I had downloaded the MRI report so she knew what is going on. The PT tech seems to be more of an advocate for me and supplied more info to me than Ortho RI. Ortho RI has a message system on their website but when I asked how to use it, they told me that it is not operational. I'm seriously considering changing my ortho doc. I still haven't seen the doc anyway, because all you get to see is the PA.

This is a beautiful outpatient surgical center. The only thing that would make me want to go…read moreelsewhere is the policy they have. The person who is taking you there and taking you home cannot leave the premises. So you are there for 4-5 hours or longer just waiting. They even make you sign saying you won't leave the premises. It's a big inconvenience and totally unnecessary. When asking why they require this they have no answer. You get 2 calls. One from the doctor after the surgery and another one to pick up the patient.

RE: Olivia Perry, PA. I was extremely disappointed with my visit with Olivia Perry, PA. In my…read moreexperience, there was essentially no meaningful physical assessment of my hip pain. Her response was basically, "You have hip pain? I'll order an MRI." She asked where my pain was, and when I pointed to the area, she tapped it with her index finger. That was the extent of the physical examination--and even that occurred only after I specifically asked whether she was going to examine me. As a retired Nurse Practitioner, I found this particularly concerning. I actually had to explain to her how to perform an appropriate assessment of hip pain and asked whether she was going to perform certain examination maneuvers used to help identify the source of hip pain. Her response was, "They didn't teach me that in school." I was stunned. A patient should not have to prompt a medical provider to perform a physical examination, and certainly should not have to teach the provider how to assess the condition for which the patient is being seen. Ordering an MRI is not a substitute for a competent history and physical examination. She also never called me with the MRI report. Luckily, I had the report and images and knew what to do. Based on my experience, I had no confidence whatsoever in the quality of the clinical assessment I received and would not recommend this provider.

Ive been going to dr goldstein for years best bedside manner did both my hips have had no problem…read morehave been back to him many times best orthopedic and ive seen a few highly recommend him .

**** Before going any further, I want to make it very known that my scoring is a medium combined…read moreaverage between both the surgeon (Dr. Hubbard), their physical therapy department and their billing department. If you're considering becoming one of his patients, there are numerous factors to consider as reviewing a specialist/surgeon isn't as easy or cookie-butter as reviewing a coffee shop. In May of 2014, after much searching for a good hand specialist, I stumbled upon RI Hand & Orthopaedic Center and read very positive things regarding Dr. Hubbard. I've suffered from terrible pain in both my hands, wrists and arms for many years and finally was ready to take care of things. I also had a ganglion cyst on my left wrist that appeared around 10 years ago but wasn't actually causing pain and discomfort until recently. The process of diagnosing my problems was fairly quick: the usual route of xrays, seeing a neurologist for a nerve conduction study & EMG, followed by short term physical therapy. Needless to say, physical therapy didn't work and I was off for surgery over at Blackstone Valley Surgicare (see other review for the facility). Dr. Hubbard did a great job in the OR and during the subsequent follow-ups for all three procedures. The receptionist staff as well as the original physical therapist I had seen prior to surgery were absolutely wonderful. Both carpal tunnel releases went extremely well and even at this point, the pain is all but gone. However the cyst removal didn't quite go as well. By December the cyst had grown back and causes excruciating pain. Here's where everything took a nose dive. After surgery I was scheduled for weekly physical therapy sessions. The original PT who had been taking care of me was always prompt, friendly and had me in and out without waiting. Shortly after she went on maternity leave and a new woman took over for a while. Unfortunately the wait time became excessive. Several times she left myself and several other patients in the waiting room for over an hour (even though the PT room is ample in space). On more than one occasion I actually had to leave before she could see me. Later in winter around Christmas, my husband was fired from his job and we temporarily lost insurance. Thankfully we were eligible for coverage through the state and I happily called in February to make a follow up regarding the new cyst and terrible pain. Which is where I had a very unfortunate encounter with the billing department. Unfortunately my prior insurance had left me with a bill around $500 which, back when we had income, was no sweat to pay. But at this point, we were completely broke. When I called to make an appointment the receptionist scheduled me in right away since the pain was intolerable. A few minutes later the billing department called to inform she had cancelled my appointment tentatively unless I paid the bill. I was more than happy to offer a payment plan of weekly payments but to my surprise, she refused me outright. Didn't make a single effort to assist me or work with what I had to offer. Rude, unfriendly and curt, she told me outright no appointments unless I paid in full. And that was that. To be quite honest, I was a little shocked. I've always kept a great record as a patient: paid my deductible and any subsequent bills, kept my appointments, was friendly with the staff and yet when it came to actually having an outstanding bill for the first time, I was immediately treated like the scum of the earth. Would I recommend Dr. Hubbard as a doctor and surgeon? Yes. However as a whole (including his affiliation with Blackstone Surgicare), especially when the billing department is involved, I would consider going elsewhere. Dr. Hubbard is a skilled, amicable surgeon as is his immediate staff. But the woman in billing seriously needs to learn how to treat patients.

Stay away! I made an appointment with dr Hubbard to have my…read morehands checked for carpal tunnel syndrome. I step into the office and I was immediately reminded of Walmart or "people of Walmart". The lady at the desk didn't speak English, the place was packed with people, there were kids climbing on furniture, it's just like Walmart lol. I had to wait an hour to be seen even though I had an appointment. When I finally do get seen, Doctor Hubbard seemed nice and professional. As he's looking my hands over we have small talk and my son comes up in conversation. That's when he tells me he beat his son every day to help him stay in line! I thought he was joking and just had a weird sense of humor but no he was serious and really beat his kid every day. Fuck doctor Hubbard. It's been about ten months since I've been there and I got a bill in the mail saying I owe $50 for X-rays and it's going to collections. This is the first time I've seen this bill.

: Incredible Administrative Care, but Completely Let Down by the Providers:I have very mixed…read moreemotions about my visit here. On one hand, I want to give a massive shoutout to Kristen White. She was incredibly professional, genuinely listened to my requests, and took excellent care of me. In a moment when I was in extreme pain and feeling completely overwhelmed, Kristen made me feel like an actual human being. Her empathy and customer service were a solid 5/5 stars.Unfortunately, the medical care from the actual providers was deeply disappointing. I came in with an acute sports injury after hearing a physical "pop" in my foot, experiencing swelling on the top of my foot, and dealing with severe nerve pain. They took X-rays but didn't bother to sit down, look at them with me, or properly explain a clear diagnosis. Instead, they completely dismissed a severe structural injury as basic plantar fasciitis, handed me some topical gel, and sent me on my way.To make matters worse, they told me it was "normal to work under these conditions"--completely ignoring the fact that my daily job requires heavy pulling, pushing, and lifting of heavy objects. Because they refused to give me an immobilization boot or take the soft-tissue damage seriously, I have spent days favoring my left leg. I have now developed agonizing sciatica from straining my back just trying to hobble around.Kristen White deserves a promotion for her outstanding humanity and professionalism, but the medical providers seriously need to re-evaluate how they dismiss patients with acute traumatic injuries.

Arrived 15 Min before appointment and waited 45 Min after appointment time, Not a word from the…read morestafe, Told girl I aws leaving Not even A "sorry" from her

The faculty is huge! A few check ins.... I was taken care of with in 45 minutes........everyone was…read moresuper helpful and knowledgeable. Ryan went over my X-rays and explained throughout what was going on my diagnostic..... will definitely come back........and recommend to anyone!!!!

This place has gone down the gutter staff is rude / ignorant most af doctors there miss diagnos.a…read morelot of incompetent staff we pay them tondo a job they can't do

Best doctor anywhere for knees!!!! I had double knee replacement in June of 2012. Received…read moreexcellent care, great followup and my scares are almost invisible. I can move like I did when I was 25 years old. I cannot thank this fine orthopedic surgeon enough.