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Burlingame, CA

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Korean Air

3.0 (4 reviews)

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United Airlines - Photo of United Airlines
 
 209 of 13593
 
 Sliding tray table... Thank you United for the uncomfortable 14 + hr flight

United Airlines

1.5(3.6k reviews)
2.8 mi

Would you pay up to four times the economy fare to fly business class trans Atlantic? Wife and I…read moredid it four times in the past 14 months. June 2025 wife and I flew from San Francisco to Amsterdam, and then Frankfurt, Germany to San Francisco. Late April 2026 flew from San Francisco to London, and then Paris to San Francisco. All four flights by United Airlines business class, and on time departures and arrivals. We flew business class as Viking river cruises able to get us a 50% discount on business class fares in lieu of free economy fares, reserving 9 months in advance. At San Francisco, Frankfurt, and Paris Charles De Gaulle airports, we can eat hot food in the United or Celebi Platinum or Star Alliance lounges respectively by scanning our business class ticket. Traveling by business class meant expedited baggage check in in San Francisco and Paris. Also expedited security checks and passport control in Paris Charles De Gaulle, which is a very big thing if you've seen the lengthy passport control lines in Europe. United Airlines Boeing 787-9 Dreamliner can seat 257 passengers with 3 restrooms for the 48 lay flat business class cubicles. The 21 premium plus seats, 39 economy plus seats, and 149 economy seats share three restrooms in the middle of the plane, toward the front of the economy section, and behind the economy plus section. seat map at https://www.united.com/en/us/fly/company/aircraft/boeing-787-9-dreamliner.html The seating configuration is 3-3-3 in Economy and Economy Plus, 2-3-2 in premium plus, and 1-2-1 in business class. Each business class lay flat bed seat takes up the same amount of room as 4 economy seats, and every business class seat is by the aisle. The lay flat seats are 72" in length, compared to 31" pitch in economy and 38" pitch in premium economy. seat selection guide at https://seatcompare.ai/insights/united-airlines-787-seat-selection-guide My Viking river cruise advisor asked if we wanted the two middle seats adjacent to each other, each with aisle access. I declined as my wife needs assistance getting her 25 pound carry on luggage into the overhead bin, and we would be seated on different aisles. I asked for contiguous window row seats for us. A and L are window seats, but business class row seating in United Boeing 787-8, 787-9, and 787-10 Dreamliners are staggered, with odd number rows adjacent to windows, and even number rows seated about 9 inches from the window in business class. So seat 2A is really like seat 2B with 2A being a 9" wide arm rest. The feet of passenger 3A in lay flat seat mode are underneath that covered arm rest. I got myself an odd number row, and my wife sat in the row behind me, 9 inches from the window. 10 hour 40 minute flight to Amsterdam departing at 5pm and landing at 1pm the next day, flying over the polar route at night and during the daytime mainly over ocean. 9 hour time difference Full meal with appetizer, main course, and dessert and unlimited beverages. After 24 years of marriage, my wife is getting picky in her old age, and absolutely hated the chicken and the fish. I got the beef and she got the vegetarian option. Business class passengers get a blue leather vanity kit including eye mask, ear plugs, disposable socks, bamboo toothbrush, toothpaste, mouth wash, and complete skin care kit, the latter I immediately gave to my wife. Great entertainment with airline provided excellent headsets and displays built into the back of the seats, and adjustable angled. I took off my shoes, and the stewardess immediately got me some disposable slippers, not taking a chance that my socks would stink up the cabin. Best thing of course is the lay flat seats, and being able to get 4 hours sleep between dinner and breakfast, and waking up the next day refreshed. It helps that no crying babies nor loud snorers. Viking river cruises in Europe reserves its trans Atlantic flights through United. We are scheduled to fly United business class in April 2027 when we take our 4th Viking river cruise in 4 consecutive years. Wife says that next time we fly business on United, she gets the odd number row window seat, and me the even number row behind.

Flew united in economy class for a long flight from SFO to Frankfurt, and I don't have a single…read morecomplaint! The plane arrived on time, and since it was an overnight flight, they gave a complimentary blanket and neck pillow, both of which were incredibly comfy. United also provided numerous food and drink services. First they brought out snacks, which were high quality cheese and crackers. After, they brought out meals, where you go to choose from chicken, beef or pasta. I chose chicken, which was a chicken polenta. I don't like polenta to begin with, so I didn't like the meal, but the people next to me had the other options, which looked very good. After a few hours, they gave everyone sandwiches, which were my favorite. Definitely high quality airplane food. To finish off the flight, they did breakfast, which tasted pretty good. Drinks were served with every meal. The best part was the in flight entertainment. The screens in front of me were equipped with dozens of free movies, free services for TV like Apple TV and Hulu, and even an interactive flight tracker. The flight attendants were really nice as well. Would definitely fly United again!

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United Airlines - Rude lady

Rude lady

United Airlines - Getting ready for our next adventure!

Getting ready for our next adventure!

United Airlines - Dinner

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Dinner

Philippine Airlines - @Call On Philippine™°+1(855)°860-0008*℡ Airlines™ Phone Noomber Flight Reservations Support to bookiings,Change,Cancel Philippine™° Airways™

Philippine Airlines

1.9(110 reviews)
0.8 mi

There are several listings for most Airlines, so I just picked one here locally. I've seen reviews…read morefor this airlines for Philippine addresses as well. Most reviews are negative all across the board. I flew once in 2025 and for not having flown over the Pacific in over 20 years, I'd say my experience was mostly positive...and i flew regular coach level. I had no delays and even an hour and a half early on my arrival time on the way back, which I don't think ever happened in my lifetime. It did cause a commotion for my friend who was picking me up, but I didn't mind waiting, as long as I was back safely. Service is what it is. Some employees are meh whilst others are great. I did find the airport employees much more friendly and eager to help at the Manila airport than the SF airport. But service out there in general is much more service oriented. I found the flight attendants to be all business, not much personable interactions, but I can understand as the volume they do is just insane. They are very efficient in tasks however. I found the comfort level a mixed bag. Coach seating is definitely cramped, you have to sleep/nap in that sitting position. Seat reclines just a tad. They do give blankets and small pillows. I'm a fairly easy sleeper, so I napped a good 4-5 hours in total for each flight. Each flight was 13 hours, no stops or layovers. I specifically chose this airlines for their many options of non-stop flights. You can go business class or even higher and those definitely has more leg room, but for a short stint (relatively) I couldn't justify spending an extra grand or so for luxurious comfort. The food is also a mixed bag. Some were good, some not so good. Airline food to me is basically cafeteria food anyway. They gave out 3 meals during that 13 hour flight, which I felt was overboard, as to consume that many calories for just sitting and napping in one spot, just felt unbalanced to me. I only ate 2 of those meals and declined 1 as I was usually napping. The best meal I had was a longanisa breakfast that was simply prepared. That was the only meal I ate in it's entirety. Every seat has it's own monitor where you can watch shows or movies or listen to music to your own discretion. This wasn't around or at least with this much freedom some 20+ years ago when I last took this flight. The cooler part is you can also track your flight in real time anytime you want. It was mostly dark on both flights but it was cool to see how much time was left or where exactly you were on that path. I would scan this feature almost hourly. An average flight on coach can be around $850 - $1000 per. Add more if you want to upgrade seating/services. And add more during the Christmas holidays by $300 -$400 or so. Each airfare a passenger is allowed to check-in 2 baggage, each one no more than 50 lbs. I would say about 90% of passengers use this to bring boxes of goods back to their families, as there are many things that are taken for granted out here but are seen as luxuries out there. So part of that airfare is literally for cargo shipment via airplane, which is a huge upgrade from shipping via cargo ship on water. Most of my family members who fly a lot more than me usually will choose another airlines as they feel it is too much of a cattle call for airline standards. I don't fly all the time so I felt it was fair for what I paid. I'm going to be in the minority amongst all their reviews, and I'm a-ok with that.

This review is for Philippine Airline's Customer Support…read more Rebooking my flight was an absolute nightmare. I had to make six separate calls, wasting hours on hold--only for the first five calls to disconnect without any resolution. Each time, I was asked for my phone number "in case we get disconnected," yet not one representative called me back. On the fifth call, after 30 minutes of going in circles without progress, I finally lost my patience and said, "Look, I don't have time for this...". The call was abruptly disconnected. I'm convinced the agent hung up on me. By the sixth call, I demanded to speak with a supervisor. The agent said she'd connect me, but after a wait, claimed it wasn't necessary because she could handle it herself. Instead, she tried to upsell me to a more expensive fare. She insisted the supersaver economy option wasn't available anymore--even though I was looking at it on their website in real time. When I pointed that out, she backtracked and said that fare was only for new bookings, not rebookings. It made no sense! I stood my ground, and after 42 minutes on my 6th phone call, I finally got the ticket I wanted--$95 cheaper. Her final excuse? That she couldn't see the fare on her end because I was already trying to book it on mine. Not exactly convincing. Yes, I saved money--but it cost me time and a serious headache.

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Philippine Airlines
Philippine Airlines - Breakfast. One of the better meals from my 2 rides.

Breakfast. One of the better meals from my 2 rides.

Philippine Airlines - Mabuhay Lounge SFO

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Mabuhay Lounge SFO

Delta Air Lines - Inside the Delta Sky Club next to Gate C3 inside Harvey Milk Terminal 1 at San Francisco International Airport (SFO).

Delta Air Lines

2.2(498 reviews)
2.6 mi

I have been regularly flying Delta Airrlines for the last few years since we have been spending a…read morelot of time traveling to Europe and within our beautiful United States. Helene and I have become loyal Delta frequent fliers. We like their planes, service, and overall quality, are now being upgraded fairly regualry, as space permits. On our last flight from SFO to JFK we enjoyed our free upgrade. Even if a free upgrade gives you a middle seat... it's OK. The snacks were the usual fare and Helene and I purchased sandwiches on the way top the airport so we had a light but satisfying dinner. Plenty of coffee and water whcih keeps me happy on this semi-quick flight. We also enjoyed a couple of movies we haven't seen so all was good... The flight staff was excellent!!! The pilot kept us briefed the whole way as we hit some bumpy spots and the flight attendants were wonderful always checking in on the passengers. Looking forward to next set of flights... coming up soon!

The flight itself was fine, but the overall experience could definitely be improved. The seats were…read morepretty uncomfortable, especially for a longer flight, and getting connected to the Wi-Fi took way too long. I spent a good portion of the beginning of the flight just trying to get it to work. For the price of flying Delta, I expected a more comfortable seat and a much smoother Wi-Fi experience.

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Delta Air Lines - Gate C9 at SFO. Delta flight DL0916 ATL to SFO.

Gate C9 at SFO. Delta flight DL0916 ATL to SFO.

Delta Air Lines
Delta Air Lines - My seat broke during the flight and I had to move!

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My seat broke during the flight and I had to move!

Hyatt Regency San Francisco Airport - South Asian Wedding by Shabnamsweddingsandevents (6507721902)

Hyatt Regency San Francisco Airport

3.1(692 reviews)
0.8 mi
•$$$

Overall, I think this is a good location for a work event…read more I'm not sure who would actually stay here if not for a work event. It is close to Burlingame, which is a really cute city. However, it's not really walkable to much and it is a bit of a drive especially in rush-hour to San Francisco. So I couldn't quite figure out who would stay here if you don't have a work conference here. However, for a work conference, it is quite good. First, the one negative to this place is the shuttle can take ridiculously long. For two years straight I've stood at the airport watching all the other hotel shuttles go by and wondering if this one actually exists. There is a link on their website for you to track the shuttle, but it is pretty hard to navigate. The only thing it really did was make me believe that the shuttle exists. Supposedly it comes every 15 minutes, but the last two times I've been here it's taken at least 30 minutes. That being said, once it does arrive, it is quite large so there's no fear that I wouldn't get a spot and would have to wait another 30 minutes for the next shuttle. However, take this into consideration if you have to be somewhere in a certain time. Check in was a breeze. They are replacing all of their room key pads for extra security. The downside of this was my card didn't work for the fitness room or the pool area. If you're coming in the next couple of months, this probably won't be an issue anymore. I actually really enjoy the breakfast buffet at the restaurant. It is a little on the pricier side at $30, but for my Conference it was included and I loved eating breakfast every day. It's a great assortment of hot food, cold food, made to order food. And the restaurant is large, so there was never any issues with getting a seat even though we were taking up majority of the room. This time our lunch was outside under a tent by the pool. There was about 100 people in our conference and they did a great job accommodating us there. All their conference rooms are quite nice, so I think if you're hosting a large group, this is a good place to do it. Rooms are standard, nothing much to write about there. They felt clean enough and I didn't have any issues. If you have a work conference here, I think you will enjoy it.

As a retired guy, our travels do not regularly hit business cities or facilities. On a visit to…read moreCalifornia's Bay Area, we did spend a couple of nights at the Hyatt Regency and had a memorable dinner. The front desk was really good and helpful, as we observed them dealing with other guests...some foreign guests. Yep...I felt right at home as a business guy. Sitting in the dining room, there were mostly single men and women at the various tables. Many with laptops open and still in business dress, they were still "working" as no one had a book that they were reading. That was me just a few years ago. The hotel is located a shuttle trip from SFO airport, so very convenient and much cheaper and more quiet than being downtown. As a Hyatt member, we were given a World of Hyatt discount card which we did use. Thanks. The restaurant was one of the many "shops" in the huge open area, surrounded by the very high, many levels of rooms. The rooms look down on this "pit". Excellent menu and the prices were not as outrageous as they could be. Nice wine selection and we both had $13 glasses of a Sonoma Zinfandel. Service was great and not being hungry, we just split a good $33 pizza. A bit steep, but we customized the composition to our tastes. The World of Hyatt card gave us a welcome 15% discount. You can turn in your rental car, call for the shuttle and later take the shuttle to catch your flight out.

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Hyatt Regency San Francisco Airport - South Asian Wedding by Shabnamsweddingsandevents (6507721902)

South Asian Wedding by Shabnamsweddingsandevents (6507721902)

Hyatt Regency San Francisco Airport - South Asian Wedding by Shabnamsweddingsandevents (6507721902)

South Asian Wedding by Shabnamsweddingsandevents (6507721902)

Hyatt Regency San Francisco Airport - South Asian Wedding by Shabnamsweddingsandevents (6507721902)

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South Asian Wedding by Shabnamsweddingsandevents (6507721902)

CLS Global Transportation - 26 Passenger Party Bus interior

CLS Global Transportation

5.0(198 reviews)
32.6 mi•Cambrian Park
Minority-owned & operated
Certified professionals

I cannot recommend this CLS Global Transportation enough. Sharon was our main contact and she was…read moreawesome to work with. She is an amazing communicator who responds quick and gives timely updates, which took all the stress out of planning. We booked the 13-seater sprinter van, and it arrived spotless. The vehicle was clean and looked just like the picture! Our driver, Floyd, was incredibly professional, personable, and accommodating. He ensured we arrived to all our events safely and timely. Planning an itinerary can get chaotic, but Floyd made the bride to be feel less stress as everything was all taken care of and more. If you need reliable, top-tier group transit, book this team immediately.

My friends and I were looking for a party bus for an event in Oakland, and I'm so glad I found CLS…read moreGlobal Transportation on Yelp! Their 20-passenger party bus was the perfect size for our group. Sharon made the booking process incredibly easy and was so helpful in answering all of our questions. Their pricing was also much more affordable than other companies we looked at, so booking with them was an easy decision. We were able to schedule pickup from our friend's house, transportation to our event, and a return pickup and drop-off afterward without any issues. Our driver, Leland, provided 10/10 service. He made sure we had the best experience from the moment we got on the bus by setting up the Bluetooth before we left and making sure the cooler was stocked with ice. He even picked us up a little earlier than scheduled since our event ended ahead of time. Most importantly, he got us to and from our destination safely while making the ride fun and enjoyable. Thank you, Leland, for being such an amazing driver! We'll definitely be booking with CLS Global Transportation again for future events, and I recommend them to anyone looking for reliable, affordable, and excellent party bus service.

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CLS Global Transportation - 26 Passenger Party Bus

26 Passenger Party Bus

CLS Global Transportation - 20-26 passenger Limo Bus

20-26 passenger Limo Bus

CLS Global Transportation - Built-In Bar

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Built-In Bar

Frontier Airlines - Manager Marlena told me she's 'new' and didn't know anything to help me rebook.

Frontier Airlines

1.3(759 reviews)
2.5 mi

Booked a Frontier flight to Vegas for 07/16/26 out of SFO. Check in was pleasant aside from having…read moreto check one bag in for $80. We made it to the door right before getting on the plane and was told there was a maintenance issue and we would need to wait back at the boarding gate. It wasn't until folks in the gate area started talking about how our flight was cancelled. There was no information provided by staff. Lines started to form for answers. I waited in line for approximately 20 minutes before I just asked out loud where can I get my bag. And the lady very politely stated, carousel #1 at baggage claim. This was information that when they finally announced the flight cancellation over the PA could have also provided. Information regarding refunds was not vocalized either. I just wasn't very impressed with the customer service. I would not recommend flying Frontier. Jet Blue for life!

My first experience flying Frontier -- and unfortunately, probably my last…read more I typically fly United, but I needed to make an unexpected trip from Houston, Texas to Cleveland, Ohio to see an ill family member. Frontier was less expensive for the immediate trip, so I decided to give them a chance. Overall, most of my flights were actually good. The majority of the trip went smoothly, and I had no major complaints about the flights themselves. Unfortunately, the problems I experienced with Frontier's customer service and my final connecting flight home really changed my overall impression. Before booking, a friend of mine who works for Frontier gave me a promotional code for the Frontier credit card. I was told the code would provide miles and Gold status without requiring purchases, as part of the card approval process. However, when I completed the online credit card application, there was nowhere to enter the promotional code. I contacted both Frontier and Barclays for help, and unfortunately, I was repeatedly sent back and forth between the two companies, with each telling me that the other company needed to handle it. I still never received a satisfactory resolution. Then, when booking my ticket, I was supposed to receive the $100 credit/discount associated with the new Frontier card. However, I couldn't use the new card because there was no virtual card available to use immediately. When I contacted Frontier about that, the response was essentially, "You can use it next time." At that point, I wasn't even sure there would be a next time. Unfortunately, my final connecting flight home on Sunday was the experience that really sealed it for me. I had an assigned middle seat, which was actually one of the two seats I am comfortable flying in. I intentionally choose window or middle seats because I do not like sitting in the aisle. There is too much passing by, people bumping into you, reaching across you, etc. A couple was assigned the window and aisle seats in my row and wanted to sit together. When they arrived, I stood up to let them into their seats. The woman then asked if I would switch seats with her so they could sit together. I told her I was willing to switch as long as I wasn't being moved to the aisle seat. She was already being quite aggressive about the situation and ultimately pushed her way into the middle seat I had been assigned, while my backpack was still underneath the seat in front of it. My position was simple: I was not refusing to cooperate. I was willing to let them sit together. But if someone is asking me to give up the seat I specifically selected and was assigned--one of the two types of seats I am comfortable sitting in--I don't think it's unreasonable to say that I don't want to be forced into an aisle seat that I would never select for myself. What was most frustrating was when a flight attendant eventually came over to address the situation. Instead of helping find a reasonable solution, the couple was essentially allowed to take the seats they wanted, and I was the one who was forced out of my originally assigned seat. If sitting together was that important to them, they should have selected and paid for seats together when booking. I don't think another passenger should have to give up their assigned seat and be forced into a seat they specifically don't want simply because another couple wants to sit together. I understand that airlines have policies and that passengers sometimes need to accommodate one another. I'm always willing to be reasonable and courteous. But being courteous should work both ways. Unfortunately, the combination of the credit-card promotion/customer-service runaround and the way the seating situation was handled left a really bad final impression. I gave Frontier a chance because the price was better for a trip I needed to make quickly. Most of the actual flights were fine, but the overall experience reminded me that there is more to an airline than the ticket price. I honestly feel like I should have just paid the extra money and flown United like I normally do. This was my first time flying Frontier, and unfortunately, my experience has left me questioning whether I would choose them again. Sometimes the saying "you get what you pay for" really does hit home.

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Frontier Airlines - This is us standing at the gate waiting to board the plane. Flight was schedule to leave at 11:59. Boarding ended at 11:44.

This is us standing at the gate waiting to board the plane. Flight was schedule to leave at 11:59. Boarding ended at 11:44.

Frontier Airlines
Frontier Airlines - Employee who lied about trying to assist us, but never came back.

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Employee who lied about trying to assist us, but never came back.

Korean Air - airlines - Updated October 2026

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