Wonderful service! Hard working crew top to bottom. My neighbor did his own and is already having…read moreissues (less than a year old). We're the envy of the neighborhood!

The owner Chris was great to work with. He came out to the house three times to bring us different…read morecolor plaques. His team completed the project in 2 days of non stop work. They did a great job and left the workspace perfectly clean. Highly recommended.

Chad is a hard working guy you can TRUST. We had a very challenging job to fix a large,old wooden…read morefloor space water damaged from a hidden leak. The floor had warped, cracked - it was a disaster. He took on the job without question - his abilities were clearly suitable. He tore out and replaced the damaged floor with new boards of the exact type and size. He not only matched the board sizing correctly he matched the boards color and tone perfectly - you cannot tell where the old floor ends and where the new floor begins. He was prompt, communicative, accommodating and very professional. He gave us a great deal and would recommend him to anyone. If we ever need floor repair, installation or advice again - with this old house I fear we might someday - he will be the first and only call we make. - Dave in Perry

From the owner: At Incredible Floors and More, we are a full-service flooring company specializing in hardwood…read moreinstallation, luxury vinyl planks and tile installation, carpet installation, and emergency flooring repairs. We take great pride in our work and approach every project with the utmost professionalism and attention to detail. Our extensive product line caters to all of your flooring needs, guaranteeing that you receive the best solution to fit your specific requirements. Customer satisfaction is our top priority, and we strive to exceed your expectations with every project we undertake, whether it is a carpet installation, an emergency repair, or any other flooring service. With this commitment to excellence, we have established a reputation as a trusted and reliable flooring company in the industry.

We built a new house and per the builder had to use Williams Carpet. It was a bad experience right…read morefrom the start. The employee that helped us pick out flooring was very rude and almost acted like we were a bother. We bought dark wood flooring for the main level and it was expensive. 6 months after we were in the house the flooring started chipping and continued to get worse. It also has a haze that will not go away. I am a very clean OCD person and followed all the instructions for cleaning. We have never worn shoes in the house. It took multiple calls and close to 3 months to get in contact with someone at Williams. They sent a person out and their suggestion was to use an oil marker to fill in the areas. This was not satisfactory to us so we finally were able to get in contact with the owner. He replaced some of the boards but that was it. We now have $10,000 floor that looks terrible and we can't even get a return call. Also, the carpet is very cheaply made. We have Home Depot carpet also, it was 1/2 the price and double the quality. If you need flooring I HIGHLY suggest you go elsewhere.

I had a very bad experience with Williams carpet. The saleswoman was great but the installer and…read moremanagement was not. The carpet runner was installed crooked on the stairs initially. We called and they sent the owner's son out who suggested that it was an optical illusion and implied we were being nit picky. However he said that if we noted exactly what stairs needed to be adjusted and by how much he would fix it. They sent the same installer back out and he made it worse despite specific instructions! (See pics) We had other carpet stores come out and look and they were amazed at the horrible workmanship and couldn't believe it was left this way. We called them back out again and finally the owners son fixed it correctly (after explicit instructions from us). They offered no discount for our time or hassle. My husband had to take a whole day off of work to deal with their ineptitude. I would never go here again after this experience.

Impact Remodeling was AMAZING with finishing my basement. Took it from a place that wasn't a lot of…read morefun to hang out in to the perfect extra space in our home. Extremely communicative, and committed to getting the job done at a great value! Will be going back to them for all my home improvement needs in the future.

This doesn't warrant one star. It would be a NEGATIVE 1000…read more He took my money and never did the work. The recent positive reviews are his friends. I have my ways to find out..... Owen Russell, will scam you out of your money. I've paid for services/work and NEVER received them. Don't just don't. Owen Russell, won't even hesitate to scam people. Even seniors. He's done it to * 4 senior clients as I know of - me being one of them. He asks for 70% up front and continuously harass for more money because they "need more supplies", "change orders", or the "tariffs are making things more expensive". *I updated to 4 seniors because I forgot one. They have NOT completed ONE project at my home. It's been over two years!! When we brought it up to him or showed the work that needs to be done and/or corrected, he would say "We'll come back to that and put it on a punch list" I gave him more than ample opportunities to make this right. He didn't step up to the plate. Don't you think 2.5 years is more than enough time? He KNEW this was money for my retirement/retirement home. At one point I mentioned to him I only have XXXX amount of money left. Later on he mentioned to me "You said you have XXXX", like he was saying "you said you have more money to spend why are you questioning things" Won't provide invoices and change order. One time he did give me a change order and said "Thee are items we've already done work on and I'm now giving you the change order". I looked on the change order and 3/4 of the line items weren't done. I brought it to his attention and he didn't have an answer for it. Won't return calls, emails or any communication. I had four construction companies and four separate inspections (eight different companies) come in to assess the work and review the pricing. They GROSSLY OVERCHARGE. After the first four inspections, Owen said he would get his own inspector. That never happened. We continually asked when will his inspector come. He ignored us. Their company damaged one of my antiques. He PROMISED he would pay for the repair. Did that happen, no. He doesn't respond to me. I've emailed, text, called, and sent certified mail and still nothing. Now he doesn't accept the certified mail and it's returned to me. I sent the mail to his office and his home. Owen has refused to speak with any of his disgruntled clients. Incomplete work and poor quality. There are at least five clients which I know of. One client has been waiting for 5 years to have her bathroom completed. Yes, you read that right..... 5 YEARS!!! Owen installed a shower glass door incorrectly. He told her he would research more info and return. He never did. The bathroom is still not done! This woman is a senior. Look at the review below from Sarah. They left construction trash all over my yard. It's not paper or small pieces otherwise I would have cleaned it up myself. They're large pieces of wood, aluminum sheets, a tool box that goes inside of a truck (It's Owen's old truck tool box. He left it here after he bought a new truck with a new tool box) , my old cabinets, my old stove, other appliances and more. My garage is completely full with their mess!!! We've asked them several times to clean it out. They didn't clean it but charged us for a dumpster. It was $5,000 for them putting some trash in their trailer and justified the dumpster price. Owen will lie with a straight face. I specifically asked I want 6 inch gutters. He told me it doesn't come in 6 inches. Comes to find out, he didn't have the machinery to make that size, only 5 inches. Instead of installing gutter guards, as I originally requested, he told my fiance that I requested for the sponge type so thats why those are installed. When I confronted him, he said he would replace them with gutter guards. To this day, it's still not done. My room extensions are just studs (and the incorrect size. It should have been 2 x 6. He used 2 x 4). The electricals are just hanging out, no insulation nothing. The primary bathroom doesn't have a vanity, sink or faucet. There are SOOOOO many other things that aren't completed. I'm not talking about poor quality. It's not completed. Not able to use the rooms. A zipwall was installed and wasn't taped down all the way. I tripped and I thought I twisted my ankle. After going to the podiatrist and getting an xray, my fibula was broken. Was told I was lucky it set itself cleanly. When mentioned it to him, he chuckled like "oh damn". He now has disconnected his office number and took down his website. Also look on Google reviews. I haven't even addressed the other 90% of what's wrong.

The team cares deeply about service and delivery, and they take the time to make sure the job is…read moredone right.

Found the perfect floor for my kitchen but when they installed it the color wasn't what I ordered…read more I picked out a dark color but there was only about 1/4 of the box that color. It looked like a bad patch work. Kenton did an awesome job putting the floor in and then took it up again. More tiles were ordered and we went through every one of them to get the dark ones. AJ installed the sorted color and my floor looks fantastic. They really do go the extra mile to get you the floor you want.

Jamie is an unlicensed contractor who charges 4-5 times more than other contractors while using a…read morelicense that belongs to someone else (check with LARA). His quality of work is poor, and he accepts cash payments only, as he does not have a registered business account. He is untrustful person and only looks at your pocket to cheat as much as he can.

Jamie did such an excellent job. Very nice, quick response, and the work was done extremely well…read more Good pricing too