Kops Pest Control handled my home's termite issue in August 2024, initially at a fair price and effectively. However, shortly afterward, my porch showed damage, and my house started shaking and trembling. I contacted Joel simply to ask his opinion and obtain his insurance information to clarify the cause of these issues objectively. Instead of answering professionally, Joel left me an extremely rude voicemail, accused me of threatening legal action--which I never did--and refused to provide basic insurance details. His defensive, hostile reaction was completely unprofessional and unacceptable. Due to this, I can't recommend his services. read more