Good evening, I would like to take the time to show appreciation to your excellent staff and my…read moreexperience at the West 76th street location, I received such great service that I wanted to write a review to acknowledge the staff at this location especially the representative named Theresa. Theresa was very efficient, knowledgeable, pleasant and truly professional to deal with, these type of employees make a huge difference to a customer. I'm truly hoping these reviews read and the employees get the appreciation they deserve. Theresa showed such professionalism that you can tell are must really enjoy helping customers. Thank you and I will always recommend this location and will definitely return.

This review is for Avis both domestic and international and NOT specific to East 43rd, but have…read morerented from this location, - airports, and all over the US and Europe. In general, the service is at best, OK. The cars, if in inventory, are high mileage. Avis will try to make money on you anyway they can. I have had 3 serious run-ins with them on damages to a car which was not my fault ( either was already damaged prior to my rental OR after I had rented) and won every dispute after some lengthy correspondence with numerous entities to avoid paying bogus charges. My advice- they are no bargain price-wise and if they are the only game in a small town- OK. If not, use Enterprise or National.

DO NOT RENT FROM KYTE (now Turo). They are completely unreliable and unprofessional. If I had…read morewritten this review a year ago, I would've given Kyte 4 out of 5 stars. But after my recent experience, I wish I could give them zero. I had a car scheduled to be delivered for July 20th to take my daughter to summer camp. Just over 24 hours the car is supposed to be delivered, I received an email stating that Kyte is no longer operating in Brooklyn, and that my reservation was being canceled and refunded. No phone call, no advanced notice, just a last-minute email - AND the refund won't be processed for 5 - 7 business days (I still haven't received it). This left me scrambling, panicking, and searching for a new rental car during a very busy summer weekend. I eventually found one at the airport, which now means added Uber fees on top of the MUCH higher rental cost. We were not in a position financially or time-wise to be dealing with this. To make matters worse, Kyte still attempted to charge me a $500 security deposit even after canceling my reservation. I anticipated this and made sure the card on file didn't have enough funds - and I was right. I was still receiving emails and notifications as if my rental was going ahead, including instructions for my "vehicle drop-off". This experience was completely unacceptable, incredibly frustrating, and put my family in a stressful and unfair situation (emotionally and financially!). It's been 10 business days and still no refund. I'm now trying to track down Turo's customer service - spending more time that I really don't have for this frustrating mess they created. Do not rent from Turo. The risk of this happening to you is not worth it.

Kyte was acquired by Turo a few days before my scheduled rental on July 18. Kyte (now Turo)…read moreabruptly canceled my confirmed reservation without any prior notice, explanation, or offer of assistance--leaving me completely stranded on the day I needed the car. I had booked well in advance and was relying on the reservation for an important trip. Because of the last-minute cancellation and total lack of communication, I was forced to scramble for alternate transportation and spend over $1000 out of pocket--nearly triple the original cost. The refund for the canceled booking was processed, but my request for reimbursement of the additional expenses has been met with vague, evasive responses and zero accountability. Turo has shown an alarming disregard for basic customer service and responsibility - which is consistent with other Turo customers experiences with cancelled reservations on their original platform. Their support team has failed to acknowledge the financial harm caused, and after multiple attempts to seek resolution, they have become unresponsive. Based on my experience and the wave of similar reviews, I would strongly advise others to avoid relying on Turo for transportation. The risk of being abandoned without support is real--and expensive.

Bobby, Jah and his team were absolutely excellent! They were professional, timely, and detailed…read moreoriented. Bobby his secretary, and I were in constant communication, scheduling/planning a week prior to moving stuff from my 3br house to a storage facility. My move was scheduled for the 9a-10a block. I was notified when they were on their way, they arrived early (around 8:30a) and went straight to work. They made sure all of my furniture was wrapped, protected with blankets if necessary, and handled all of my stuff with care while loading the truck. The most notable thing about Rabbit Moving & Storage is that they completed my move in less than 2hrs!! I am very pleased with this company, and highly recommend them to anybody who is looking to get a move done efficiently and at a reasonable rate!

FromBrooklyn to Buffalo we needed to move three bedroom worth of stuff from a storage unit to an…read moreapartment. I called several moving companies, from the initial conversation with Bobby providing with quote, who was so polite and explained everything well to the three courteous guys who were there doing the move in this summer ... it was a great hassle free experience. We initially estimated it could take about 5+ hours but they finished the job in 3.5 (and that's including travel time!) Overall it was so great, all our stuff arrived unscathed and our new apartment intact, I now know who to call for our next move.

This was an okay experience overall. I had a reservation for a truck rental for a student film, and…read morethe checkout process itself was pretty smooth -- I was able to do most of it on my phone. There was a line when I arrived, but the employee working did a great job moving through everyone efficiently. There was some confusion with their internal hand‑off process, which was frustrating and slowed things down, but eventually I got my truck. The vehicle was clean and ran smoothly. The only downside was that the lock on the back was broken, so I had to buy my own -- hopefully that's been replaced by now. The return process, however, was super easy. I just dropped the truck off and left, and my final bill came through shortly after. Overall, a decent experience with a few bumps.

Convenient location in Manhattan right off the West Side Hwy. A friend told me I should book an…read moreadvance as there might be long lines so I downloaded the app and booked a cargo van an hour before I needed it. Pick up was simple - walked in and showed my info and the van was ready right away. Drop off is easy as well. Staff at the pick up desk quite friendly for an early Sunday am. Few things to note - they add a $15.95 facility fee on top of everything for renting from the Chelsea location (seems absurd to me). Might want to refill gas on your own. I drove 14 miles and let them refill the gas. They charged me for 2 gallons but it's nearly impossible to have used that much gas going that short distance. I rented a cargo van, which looks small in the pictures, but when I arrived, they had graciously upgraded me to a larger version which was a little hard to drive through the streets of New York City.

Going into the rental, I prepared myself for the worst experience of a lifetime, but for all of the…read moreinconveniences I suffered, I was compensated, so in the end, I suppose I got what I paid for. First off, Penske starts off with higher rates, but is the only company where you can negotiate (price matching) and that gives discounts such as Triple A discounts over the phone. Budget and U-Haul do not offer this, so Penske will probably always come out to the cheapest. Also, Penske gives you unlimited miles, so you don't have to worry about accidentally taking detours. But here's where the bad stuff happened: 1. The only way that Penske would have been price-competitive was with the Triple A discount. I personally did not have a card, but I am covered under my family's plan. I didn't know if this was going to cut it, however, so I called Penske to make sure. The person on the phone said it would be ok to bring my dad's card, as long as we had road-side assistance. But the person at Chelsea rental said that I had to have the card under my name so that she could swipe it. So she did not apply this insurance. 2. Chelsea Rental, the contractor that houses Penske, did not check the back of the truck before we drove it away. So I drove the truck all the way back to the UWS. Only to open it up and discover a bunch of crap in the back. There were about 20 dollies, and hundreds of pounds of packaging material. So I had to drive it all the way back to Chelsea and have them take it all out. This delayed the trip by about an hour and a half. Here are the redeeming things: 1. The Penske truck we got was brand new. This probably meant the gas mileage was pretty good. compared to other older trucks of the same size. 2. They compensated me for the "bad stuff" and refunded $75 dollars off of the total rental. Other things to know driving to Boston: You can make it on a full tank of gas. You will just need to fill it up right before you turn it in, and it will be about $60 dollars in gas money. I opted for the $50 dollar insurance, but I really did not need it. Waze will tell you a way to get there that is shortest, but keep on I-95 as you exit New York, as this is the road without little tunnels that will scrape the top of your truck off. Once you get into CT, you can take 84 to 91 (or 91 to 84 or something like that... (go through Hartford)

I rented from the Penske on 449 10th Ave, which I can't find in the search results…read more These guys are fantastic. I don't want to blow up the spot of the guy who helped me out, but lets just say I got a bit of leeway on some things. On top of the friendly and generous attitude, I got a brand-spanking new truck with no damage and an honest fuel gauge. Speaking of dishonest fuel gauges, Chelsea U-Haul can suck it. Not having a hellish rental experience was an extremely refreshing change, and having a great rental experience was a complete surprise.

let me start by stating that i have rented here several times without issue. its around the corner…read morefrom my mothers apartment and is therefore convenient. i have never had a problem or long wait picking up a car and have always had friendly people helping me. the reason for the three stars is because it closes at 3pm and there is no after hours drop off despite it being located inside a garage. i have never encountered a rental office without an after hours drop off! they do have two alternate locations at which you can return the car however, neither is relatively close. this is NYC so going 2 miles is a several hour ordeal. furthermore, even assuming you can then dispose of the rental, you will need to get back which is another hour. either stay open until a reasonable hour or have an after hours drop off as does every other rental company everywhere. ooops. intrepid too soon. went to drop my car off this morning at 8 am, the time by which i needed to move it off of the street where it was parked overnight and an hour after they opened. they were closed. just decided not to open today. so i got into a fight with the garage attendants who told me that i had to take it to work 49th or east 81st. if i was a tourist this would seem doable. but i was born and raised here so am well aware of what it entails to drive there in city traffic let alone get back here via the use of public transport. as i didn't have a sleazy set aside to return the car, i argued with the garage guys until one was reasonable enough to allow me to leave it there. he can keep it for all i care. unreal.

Avoid renting from this location at all costs. The actual transaction went fine - I had a Costco…read morereservation from several weeks earlier and it went smoothly. However, the line took literally two hours from the time we got there. There was something like 20 people in front of us and ONE single worker. When I was in there checking out, another worker arrived and was like what is going on?? I asked if the long line was abnormal and they said yes and that they usually call in backup... but still, with only two people there we would have still waited another hour. Rent from somewhere else.

absolutely amazing customer service, got everything I asked for and was helped instantly. if you go…read morethere make sure to speak with manny he was a huge help and very respectful

I have been storing with storquest until Manhattanini Storage took over the company. Although I…read moreunderstand a business nees to make money however the pricing is ridiculous... I recently downsized to save myself from having to go into lien... it looks like I will be looking for a more reasonable storage conpany very soon. Thank you for your services but IM OUT!!‍‍‍​

I hired Man With a Van for my recent move and was over the moon with the experience and amazing…read morequality of service they provided. This was my first time hiring movers, and I was skeptical after some stressful and strenuous moves on my own. However, I was impressed with the ease and professionalism I experienced with Stanley and Omar from Man With a Van. Everything I packed made it to my new apartment in one piece. I saw them handle my expensive instruments and furniture carefully and with ease and precision. The whole move took less than two hours from one BK neighborhood to another. On top of that, Stanley and Omar were kind and respectful and made the move, dare I say, enjoyable. I looked into many different NYC moving services and got quotes with prices ranging all over the place. Man With a Van was one of the cheapest, and I feared that this meant the service would be lacking, but I was proven completely wrong. I felt like they went above and beyond. They really reminded me that they are professionals and movers can be fairly cheap and remain a wonderful service! I earnestly recommend Man With a Van to anyone looking for movers, and don't forget to tip when you hire them! They deserve it.

Incredible experience today. I still Can't believe a move…read morecould be so enjoyable. I've had so many bad experiences, it's sad to expect one. However this broke the mold. I found Man With A Van Moving on Angis list and it's been the best moving decision I've ever made. Great people, results and service. Don't hesitate.

Excellent Adventure!…read more It was my first time renting and driving a huge 15 Ft Box Truck. It was fun, it was huge and the price was very affordable. Once I got it full with all the items Iwas moving, I realized that I could had gotten a Cargo Van instead, anyhow, everything worked out. The back had a metal ramp which made it so nice and easy to load and unload. At the front desk finishing all the paperwork of the rental procedure was easy and fast. Dropping off was the best as they allowed me 1 extra night free of charge to bring it back next day before 10AM. Excellent Customer Service 1k plus rating.

The worst truck rental company, big scam, they will keep your deposit, bad service, one day I got…read morescreamed at cause I wanted to make a payment with a different card. I haven't received my deposit and it has been 3 months that I returned the truck. Won't give them business again. BIG SCAMMER