It's not often that a C&C or State clerk at the DMV or City Hall will offer fast and friendly…read moreservice, so today's experience definitely stood out. Props to Mollie Brunn at the service counter for a really great experience. She was polite, professional, friendly, and fast. I went in to transfer a vehicle title and registration into my name and was expecting that it would take forever. I had an appointment thru the AlohaQ website that I made a week ago and went in about fifteen minutes early. The location was pretty full, so I was glad that I had an appointment. I checked in at the front and was instructed to take a seat to be called. They have an electronic sign board behind the counters so you can see your appointment number, time, and place in line. Mollie called out my name about 5 minutes later and directed me to a window that was closed. She helped me there and verified my paperwork, and instructed me how to complete it. The entire process only took less than 5 minutes, and I was done with my new title and registration in hand. Hooray!!

I came here for DL renewal. The lady with white hair is not fair, mean, disrespectfull. I could…read moreread the numbers for eye examination. I feel like she failed me. I feel I was treated unfairly.　She had such a mean look on her face. I went to my eye doctor, No problem with my eye vision. I will report this. I will not come here again!!

I saw most of reviews which most people had terrible experiences. But I was lucky to be taken in…read moreearlier despite having an appointment at 9am. They open exactly at 830am. They advise to check in on your phone with confirmation number once outside the door. The worker who helped me said that most times the people don't have current address where the SSN card be can mailed to and correct documents. I got receipt of my application, instructions in case my card doesn't come in 2 weeks, number to call. Card came in within 2 week mark so I can begin my next steps to changing my last name. Much appreciation to the staff for making my first trip to SSA building a successful one.

Called the local Social Security office twice and received prompt and professional help both times…read more My issues have been completely resolved and I did not have to go in person. That is great service.

They got to our house in under 5 mins and saved the day. I can't thank these guys enough, they are…read moreamazing

Please do not call the number provided for emergencies! Dial 911 in case of an emergency! Valuable…read moretime can be saved by not calling the station directly. Aloha

The Kailua Chamber of Commerce members and Erin Tagupa our Executive staff member have created a…read morewonderful organization in our Kailua community. As a Realtor member, I have met wonderful people who are part of the business community. My business has benefitted. Personally I have benefitted by meeting wonderful people who help make Kailua the special place it as become. If you are a business person in Kailua I recommend that you join in the fun.

The Kailua Information Center is pretty much the Kailua Visitors Bureau. It's run by the Kailua…read moreChamber of Commerce and gives out information about what's available in Kailua, activities information, bus routes and directions to where you want to go. We went there when we had visitors staying over and they helped us and gave info and pamphlets to activities (not only in Kailua), bus route info and pamphlets, etc. They'll tell your where the beaches are, and hiking trail - though sometimes I think it depends on the volunteer Overall though, it's a good place to figure out what to do in Kailua and they won't try to sell you anything like some activities centers do. It's located at the Kailua Shopping Center (a small strip mall) where Times Super Market is located on Kailua Road, at the north end by Elvin's Bakery and the restrooms. It's run by friendly volunteers and their hours are: Monday-Friday 10 am - 4 pm Saturday 10 am- 2pm Sundays sometimes Sometimes it's closed during the stated hours if volunteers aren't available. Toll free number: 1-888-261-7997

I am blessed to have access to this awesome and beautiful landscaped Marine Corps Base, as a USAF…read moreVeteran. The displays of historic aircraft, statues & memorials honoring the men & women who serve as everlasting members of the elite US Marine Corps resonate a proud spirit of commitment and strength to our great nation. Salute to all that answered the call of service beyond self, The Few, The Proud, The Marines! Mahalo for your commitment to defending our great nation!

Boat rental personnel were great for the information and help with getting out there on the sandbarread more

doing everything through the TSA pre-check online portal was super easy then you make your…read moreappointment to come in the only thing that I had trouble with and it's no fault that theirs is when you put in the address it tells you to turn down a street which is only for commercial vehicle deliveries because it's kind of like downtown Fort Street mall where they have the sidewalk for the street but you can go on there if you have deliveries and stuff so and there's no parking in the building. You have to find street parking and then just walk in. There's a bunch of construction going on in the building but other than that, it was fast. I was in and out of there maybe five minutes.

I got an appointment here to do my TSA pre-check after waiting in a very, very long TSA line at the…read moreairport early Monday morning. I will never do that again. I highly recommend this office to do your Idemia pre-check for TSA appointment appointments were fast and easy to make online and the couple is very nice They also do walk-ins.

If needing a passport asap this place is the place to go. I'm not to sure how far the date has to…read morebe from renewal or your trip but they'll tell you when you trying to do so.

Dealing with last minute passport renewal!!! I had to call a number to get an appointment because…read morethere were no appointments available online and my international travel was scheduled to leave in three days. I got the last appointment available this week at 11:30. printed my photo at CVS pre-filled out my application printed that out and also brought printed copies of my flight confirmation and my appointment confirmation. My appointment was at 11:30 but I showed up at 9 AM and was the second person they served. the employee was happy to hear that I was early for my appointment and I got in and out in less than 10 minutes. Will pick up my passport tomorrow afternoon. Every employee I came across was polite and professional. They were fast and efficient 100% recommend and appreciate that we have this option here on the island.

On the smaller side for a library BUT they have lots of CHILDREN'S BOOKS and you can rent a…read morechildren's ukulele as well. We have stopped by here a few times and my toddler enjoys the variety of books that they offer here. The staff is kind and helpful as well when we visit.

The Kaneohe Public Library shares the same steep and potholed driveway as the Kaneohe Police…read moreStation and a park that has no name! My friend's daughter played soccer at that park, and called it "Civic Field". The park isn't even on Google maps, but it has a small restroom that I'm afraid to use because of the homeless people that are hanging around. Anyway, some things are not under our control. I just want to warn library patrons about the environment. Yesterday, a guy was swearing - I think at the police next door - while a small group of characters loitered outside the park's restroom; and an "auntie" sat in the far corner of the new parking lot with her shopping wagon, covered with a blue tarp. During another visit, there were some bodies, covered in blankets and sleeping bags, lying on the landing between the stairs from the parking lot to the library. Instead of hopping over them, I walked up the steep driveway, not wanting to wake them up... It's kinda spooky and makes me not want to stay at the library for a long period of time, especially if the sun is going down... I just run in, pick up a DVD that I had reserved online, and leave as soon as possible. It's sad, but what can be done? It is a really nice area... The library has great facilities, free wi-fi, $1 movie rentals for a whole week, and other outstanding resources like Storytelling hour for the keiki. The librarians are so patient and helpful! The restroom is clean and functional, even though the building is old and could use a facelift. There's even a Friends of the Library bookstore at the parking lot level! HOURS OF OPERATION: Open 10 am - 5pm on Sunday, Tuesday & Thursday; 10am - 8pm on Monday & Wednesday, 1pm - 5pm on Fridays Closed on Saturdays and State Holidays I will still continue to support our local library - just have to stay on alert mode! Mahalo!