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    Koolau Processing Center

    1.0 (2 reviews)
    Closed Closed
    Updated a few days ago

    Koolau Processing Center Photos

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    2 years ago

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    Satellite City Hall - Massive wall-sized examples of "how to" do various paperwork

    Satellite City Hall

    3.3(95 reviews)
    0.2 mi

    I went here to renew my driver's license today and was amazed at how quick and easy the process…read morewas. I made an appointment at AlohaQ several weeks ago, arrived 20 minutes early, and was greeted by a nice lady. She asked if I had an appointment and if I had all the documents filled out, which I did in advance, and she checked me in for my appointment. She then had me sit in the orange seat section of the waiting area. I must have lucked out because the appointment before me was a no show so I got called up pretty quickly and was helped by a very nice local lady. After a quick eye test and picture, I was done in less than 10 minutes and I was walking out the door 5 minutes before my scheduled appointment time. I see the negative reviews, but my experience here was absolutely wonderful. I don't normally post reviews, but felt I needed to share my positive experience to let others know that Windward City Satellite City Hall has amazing staff and the process can be quick and painless, especially if you have all of your paperwork filled out in advance. Thank you to the ladies that helped me today. You are awesome!

    This satellite silly hall is located in the Windward city mall. Walk between Baskin-Robbins and…read moreLNL, across from McDonald's and you'll easily find it. Staff was very personable. This location takes appointments and walk-ins. All your forms can be found in the front entry right inside the door.

    Photos
    Satellite City Hall - Signage from the outside

    Signage from the outside

    Satellite City Hall - Wow! Fast in and out with online with AlohaQ.

    Wow! Fast in and out with online with AlohaQ.

    Satellite City Hall

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    Social Security Administration

    Social Security Administration

    3.1(53 reviews)
    7.8 miDowntown

    I saw most of reviews which most people had terrible experiences. But I was lucky to be taken in…read moreearlier despite having an appointment at 9am. They open exactly at 830am. They advise to check in on your phone with confirmation number once outside the door. The worker who helped me said that most times the people don't have current address where the SSN card be can mailed to and correct documents. I got receipt of my application, instructions in case my card doesn't come in 2 weeks, number to call. Card came in within 2 week mark so I can begin my next steps to changing my last name. Much appreciation to the staff for making my first trip to SSA building a successful one.

    Just wanted to share my experience…read more 1. Call the local number ahead of time. The 1-800 number is a trap, you wait for over 1 hour on hold, and then they can't help you anyways. The local folks know exactly what can be done (their services have been scaled back because of budget cuts), and if you need an appointment or a walk in is okay. If an appointment, might be ~6 weeks out because of backlog, be prepared. 2. 4 separate people will ask you why you're visiting, be super clear in what you need + if you have an appointment or were told you didn't have to make one. 3. Listen carefully for the numbers being called. Their PA system is super mid, and depending on who is calling the number from what window, it might not be clear. Lol everyone in the waiting room banded together to try discern what's being said. "You got that ticket number?" "Think it was this, who caught the window number?" 4. The employees are short staffed, but very empathetic + helpful. You just have to work together with them, have your id + documents ready for when it's your turn and they ask for stuff. Thanks to the guy that helped me (think AF vet?), got what I needed to file taxes for my mom who recently passed.

    Photos
    Social Security Administration - Proof of Identity for minors. School record. Please read.

    Proof of Identity for minors. School record. Please read.

    Social Security Administration - Sample medical record as identification. Please read.

    Sample medical record as identification. Please read.

    Social Security Administration

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    Kailua Chamber of Commerce

    Kailua Chamber of Commerce

    4.5(4 reviews)
    3.8 mi

    The Kailua Chamber of Commerce members and Erin Tagupa our Executive staff member have created a…read morewonderful organization in our Kailua community. As a Realtor member, I have met wonderful people who are part of the business community. My business has benefitted. Personally I have benefitted by meeting wonderful people who help make Kailua the special place it as become. If you are a business person in Kailua I recommend that you join in the fun.

    The Kailua Information Center is pretty much the Kailua Visitors Bureau. It's run by the Kailua…read moreChamber of Commerce and gives out information about what's available in Kailua, activities information, bus routes and directions to where you want to go. We went there when we had visitors staying over and they helped us and gave info and pamphlets to activities (not only in Kailua), bus route info and pamphlets, etc. They'll tell your where the beaches are, and hiking trail - though sometimes I think it depends on the volunteer Overall though, it's a good place to figure out what to do in Kailua and they won't try to sell you anything like some activities centers do. It's located at the Kailua Shopping Center (a small strip mall) where Times Super Market is located on Kailua Road, at the north end by Elvin's Bakery and the restrooms. It's run by friendly volunteers and their hours are: Monday-Friday 10 am - 4 pm Saturday 10 am- 2pm Sundays sometimes Sometimes it's closed during the stated hours if volunteers aren't available. Toll free number: 1-888-261-7997

    Photos
    Kailua Chamber of Commerce - July 2011

    July 2011

    Kailua Chamber of Commerce - July 2011

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    July 2011

    Tsa Precheck Enrollment Center - Enrollment rooms.

    Tsa Precheck Enrollment Center

    3.6(14 reviews)
    7.6 miDowntown

    What a farce. Do not go here super sketch.. seriously. Apparently there are two precheck websites…read moreone where you choose your time and another where they assign you a time. In this case bfs forced assigned time was Saturday at 820 and I'm thinking no government works on a Saturday this must be a scam..but it said they open at 830 on Saturdays on yelp it kinda looked legit. Anyway when I drop him off the doors are locked and there are a bunch of people some from Ewa beach that are here for the same thing. At 9 am the door to the building is still locked while people are still lining up others left in disgust. I asked a lady who was going into the building if tsa is even located in there she said there's a sign on the door you can call. Then she looked and said nope they took it down. Mind you this is a real location, but the one on richards st (1 block away) is way better, I was in and out in 15. There are also locations in Office Depot/max. Some guy in line said he came last week and after two hours they told him computers slow come back next week, only to stand in line to an unopened building. One guy had the phone number to the office and no one answered. It's now Monday and I wonder how long did they wait only to have to go back home. What could they do better? Not make Saturday appointments if the office is closed. If they are open but no one is showing let the hoard of people know versus letting them wait outside for hours. Communicate if computers slow after 15 minutes tell everyone it's up to them if they want to stay but it's slow. Check if the first website that turns up is legit or if there's a glitch with doling out Saturday appointments vs choosing, cuz why is it you can choose a time on the second site listing? Something is def amiss.

    My wife has a 8:50 appointment. Arrived at 8:30 checked in and still are waiting at 10:12. Will…read moreupdate when she's done.

    Photos
    Tsa Precheck Enrollment Center - Reception

    Reception

    Tsa Precheck Enrollment Center - Bright and wide reception area

    Bright and wide reception area

    Tsa Precheck Enrollment Center - Entrance

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    Entrance

    Koolau Processing Center - publicservicesgovt - Updated May 2026

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