Another big shop quoted me 6000 just to paint a standalone bumper . This place quoted me far far…read moreless at 300, which exactly what I was looking for. They have a small shop with a couple honest hard working people. I have a couple cars I'll bring in for repair. The Kia bumper I sent in was perfectly painted , and looks great on the car . If you do bring in a part , it should be OEM only. Hope with my continued Buisness they'll stay open as I make Modesto my new home .

As quoted. Great work. No surprises. I dealt with two people even though more worked on my car…read more Good communication on both their parts.

I can't say enough good things about them! I wrecked my car, I picked Burnside based on word of…read moremouth. They definitely lived up to it. They kept me in the loop, they went the extra mile and really made my car look amazing! They do a great job washing and cleaning the car as well! Thank you Burnside!!

Took my car to Burnside Automotive after a car accident. The collision repair itself was actually…read morepretty good--they straightened everything out properly, the panels lined up well, and the car drives straight with no issues from the structural work. They were decent with communication during the process and got it done in a reasonable time frame. If it was just body/frame fixes, I'd have no complaints there. The problem came right after pickup. They power washed the car before handing it back (which is standard, I get it), but when I got to work and looked closer, the paint on the hood and front areas was chipping and flaking off in spots. It looked like the high-pressure wash blew off sections where the adhesion wasn't strong enough--paint peeled away easily, exposing primer or bare spots. This happened basically from their own cleaning, not from me driving to work that was only 10 mins away. I went back after work . They checked it and accuse me of picking the paint and refused to take responsibility even though it was their wash that caused the chipping. No offer to touch it up, repaint the affected areas, or even cover. Just brushed it off and sent me on my way. Felt really disappointing after otherwise solid work on the accident repair. If you're dealing with a bad crash and need reliable body work, they might do okay structurally. But for owning up when their process damages it? Not impressed. I'll be going elsewhere for any touch-ups or future needs. Take before/after pics of any cleaning, and consider a shop that stands behind the full job.

Unprofessional and Rude - Avoid!…read more Today I contacted "Mark" from COLOROMETICS, who responded via text, for a wheel repair quote. I needed about 4 inches of repair, and he quoted me $159 without any breakdown of the costs. This was significantly higher than another quote I received for $90 for a similar repair. While I understood with the other company that the $90 price might mean a less-than-perfect finish, Mark didn't even leave room for dialogue about options. A professional would have offered alternatives like, "Depending on what you want, we can try a less aggressive approach for $90," or something similar. He simply didn't seem to care about building a relationship with a potential client or exploring different solutions. What was truly off-putting, however, was Mark's unprofessional and unsolicited opinionated tone in his text messages. When discussing the repair, I may have used the wrong terminology like "blend," but it clearly set him off. He rudely responded with "It's not a painted finish so blending is not an option. Sounds like you got a someone that's doesn't know what they are talking about. Lol Best of luck to you." This defensive, dismissive, and frankly, childish attitude is a really horrible business practice. For such a short conversation with that much reactivity, I would imagine he's a nightmare when he believes a client wronged him my god. I would strongly advise against using COLOROMETICS or dealing with Mark. There are clearly other businesses out there that offer better pricing and, more importantly, professional and respectful customer service. Save yourself the drama and look elsewhere. Sorry pics aren't in order***

My rims were very scratched up and this company took care of them. I am very happy with the out…read morecome and they look new new now- thanks to their service.

timely. friendly environment. 5/5…read more definitely come here for best service. enrique went above and beyond to ensure car was ready by promised date. customer service excellent as opposed to big collision shops that treat you like a number.

Best auto body shop out!! Unfortunately my cars been involved in a number of accidents but I know…read moreI can count on Enrique and his team to have my car looking better than it did before! Their work is flawless. I recommend RLO Auto Body to any and everyone!

Sent my car to this shop for the first time today. If I could give them 10 stars I would for the…read moreprofessionalism, customer service, and thorough inspection of my car and excellent communication skills. They are very knowledgeable. Prices are reasonable for the excellent service you will receive. I will stick by this shop for my current car any future maintenance and repairs, and any other cars I might get in the future. Other mechanic shops in my past have made me feel incompetent and as if my money wasn't good enough for them. I was just a number. Auto Alternatives treated me almost as if I was a long time customer, or even a friend.

Had a wonderful experience with Auto Alternatives with my Ford Explorers check engine light, air…read morebag light, ac pressure, and tire sensors. Jose was very helpful from the beginning and communicated every step of the way. They were able to work with my budget for pricing and went above and beyond to make sure all services requested were fulfilled and even threw in additional services just to be kind and helpful. Would absolutely recommend and will be back!

Fix Auto made fixing my car such a great, easy experience. Came in and they took care of me right…read moreaway. All of the employees here are super nice and very helpful. If you want the best, I suggest you come here. A+++ service. Thank you so much!

I have been to this place 4 times over the last 9 years. I never had a problem with this place. And…read morethis time was no different. They have excellent customer service their work is top notch. And there fast even when you're insurance is dragging there feet and my car looks brand new when there done even the parts there not working on.

Highly recommend this shop. They are great with communication, friendly and did an amazing job on…read moremy daughter's Camaro. beautiful black paint job done on the front end Where it was hit. Matched perfectly and everything lined up nice When replaced. Can't say enough about this family run business. They got the car on the road pretty quick also! Thank you!

Great place and great staff. The owner Jorge was transparent and professional. After accidentally…read moredamaging my truck with a trailer (own fault), I was under the impression that because of my mistake, it was going to cost me an arm and a leg. That was not the case as I was quoted a fair price. The work was superb and timely. I now have a new body shop that I will recommend to anyone and everyone.

Absolutely amazing customer service - I'm so grateful for this shop!…read more About 7 weeks ago, I was in a car accident. I initially took my car to a different shop, and the mechanic there assured me he would handle everything -- from working with my insurance to making my car look brand new. Weeks went by (5-6 weeks), and every time I called to check in, he kept saying he was "taking care of it." Eventually, I contacted my insurance directly -- only to find out they had never even heard from the shop. My car had just been sitting there all that time, untouched. I was beyond stressed and had no idea what to do next. That's when I called Caliber Collision and spoke with Celina. Within 20 minutes, she had already contacted my insurance, got all the information she needed, and even arranged a tow truck to get my car out of the first shop. She was so on top of it, kind, and made me feel like she genuinely cared. This shop did more for me in 2 days than the other shop did in 6 weeks. I can't express how thankful I am that I found them. I now have complete trust in Caliber Collision and feel truly blessed to have brought my car here. Highly recommend! 5++++ STARS!! Huge thanks to Celina and the entire staff for your outstanding customer service and quick action. You really helped me when I felt stuck -- THANK YOU !!!!!!

1 Star -- Extremely Disappointed with Caliber Collision…read more I had a horrible experience with Caliber Collision and would not recommend them to anyone. They were far more concerned about their "turnaround time" than actually repairing my vehicle properly. They kept aggressively pushing me to pick up my car after 5 PM on a Friday -- clearly so I wouldn't be able to inspect the work or come back to complain until Monday if there were issues. I specifically asked them to save and reinstall my aftermarket parts. They agreed -- then broke them, replaced them with lower quality parts, and now claim they "can't contact" the shop I bought them from. One phone call on my end and the shop immediately confirmed Caliber never contacted them and provided me an invoice. So that was a lie. The estimator was also extremely pushy about my rental. She went behind my back and told Enterprise my car was finished when it wasn't, and said I'd be returning the rental Friday at 5 PM -- without my confirmation. I work past 5 PM. Enterprise told me it was "out of their hands" because Caliber reported the car done and that I would be responsible if insurance didn't approve the rental over the weekend. Because of their misinformation, I had to leave work early just to pick up my car -- only to find out the repairs weren't even finished. Then on Monday I was told it was done, but that I now needed to personally contact the aftermarket shop, buy new parts myself, and wait for insurance reimbursement. Meanwhile, they kept pressuring me to return the rental saying it wasn't approved -- which was also false. When I contacted my adjuster, she confirmed the rental WAS covered because Caliber was still working on my suspension... even though they were telling me the car was "ready." This shop has been dishonest, disorganized, and unprofessional. They caused unnecessary stress, wasted my time, mishandled my vehicle, and tried to rush me into accepting incomplete and subpar work. If you care about your car, avoid Caliber Collision

They are very fast super professional and did an amazing job! I've used them twice on same car for…read more2 accidents and they did exactly what u needed done! They are very good price! I would highly recommend

This business made a stressful situation so much easier. They communicated with my insurance on my…read morebehalf to ensure quality parts were used, kept me informed throughout the process, and explained everything clearly. The repair was fast, and my bumper looks better than it did before the accident. I would definitely recommend them