Took my truck in to have them check one wire on the driver side tweeter. Appointment was for 2 I was there at 155. He didn't show up until 210 because he was at the store. Took him a total of 15 minutes. Told me everything was fine and that I owe $40 for labor. In my head I questioned that but didn't say anything. He went to finish up and then came back in and started helping another customer that had walked in while he was attending to my car. without telling me anything, he starts helping him and goes out to his car... Finally , after he came back from the other customers car I asked if I could pay because I have somewhere to be (granted it's now 40 minutes after I initially got there). He returned with my keys and told me to take my business elsewhere in the future because he doesn't deal with "attitude." Also noting that never told him I had somewhere to be? I shouldn't have had to... over 45 minutes for a wire check that took less than 15? I laughed and walked out because he doesn't deserve my business. Customer service in this industry is vital, and Konnected lacks it in every facet. read more