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Kondash Stephen T

1.0 (2 reviews)

Services - Kondash Stephen T

Eye exams

Eye surgery

Eye testing and diagnosis

1 More Service

Retinal imaging

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Cincinnati Eye Institute

Cincinnati Eye Institute

2.8(8 reviews)
0.8 mi

My experience at CEI was disappointing from start to finish. Both my primary physician and…read moreoptometrist referred me here specifically because of recent concerns related to how GLP-1 medications may be affecting my eyes. I expected expertise, curiosity, and at minimum a willingness to engage in the conversation. Instead, the appointment felt dismissive. I was told only that it wasn't glaucoma--information I already had--and none of my actual concerns were addressed. Rather than digging deeper or offering guidance, I was pushed back toward my primary care doctor, leaving me stuck in the middle while no one takes ownership of the issue. On top of that, the interaction itself was handled rudely, which added unnecessary frustration to an already unproductive visit. I sincerely hope CEI invests in staying current with emerging medical topics, including how newer medications may impact eye health. Patients deserve providers who listen, collaborate, and lead--not ones who rely on outdated scripts and dismiss valid concerns. As it stands, the visit felt like a waste of time and an opportunity for better care was missed.

They were bought by private equity and it shows. Charged me a fortune for a procedure without…read moretelling me beforehand that it was costly. They just said, want to try this? It might help? And I was like 'uh, sure!' And they later charged me $400. Went there for a follow up and waited an hour after my appointment without being seen, left, won't be going back.

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Cincinnati Eye Institute

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MidWest Eye Center - Door in bathroom

MidWest Eye Center

1.6(5 reviews)
1.4 mi

When I walked into the office, it smelled horrible. There were cans of Febreeze air spray in every…read moreroom I was taken into. As a person with perfume allergies, I walked out of the office feeling horrible. The bathroom and patient rooms were filthy. The patient chair in one room was all torn and repaired with packing tape. The exam room had a cart in it with supplies and it was covered with dust. The walls in the patient exam rooms were stained with who knows what? I saw Dr. Holnbeck after Dr. Naqvi performed cataract surgery on me. On the first visit with Dr. Holnbeck she was friendly. After the first surgery, visits went downhill. When I had my second eye done and I said I was upset because my distant vision was blurry, she became short with me. On the second visit, she came into the room and was not friendly at all. She asked how I was and I told her I was not happy. She said, "I know you're not happy." She told me my vision was fine. I told her I did not understand how she could tell me my vision was "fine" when everything in the distance was blurry. She then started raising her voice while she was waving the little eye paddle they use at me, and said, "There is nothing I can do. You aren't even correcting with and prescriptions here for distance glasses. You can't get back your lenses. I can't help it if your brain isn't accommodating to the new lenses." Wow. Was it necessary to wave that paddle at me and the vision chart and speak to me that way? She was basically telling me my vision wasn't even correcting if they tried to give me eyeglasses and my distance will always be blurry! I had been in healthcare and can think of many other ways that she could have conveyed that message without raising her voice at me. At this point, I was extremely upset. I told her this was my vision and my eyesight. I told her she was a physician and completely out of line speaking to me and treating me that way. When I said she was out of line, her response was, "I was, I'm sorry." I found Dr. Holnbeck to be very incompassionate and unprofessional. I would never recommend her, or this practice to anyone.

Yesterday I went for my annual glaucoma screening as a new patient at Dr. Love's clinic. There was…read morea sign on the door (WARNING! MASKS MUST BE WORN AT ALL TIMES!) Inside the receptionists were all masked up properly. But when I finally got called in, the person checking my vision by the chart and testing my pressure was wearing her mask under her nose. After a while I asked about that, and she said "It's hard for me to breathe, I had asthma, and anyway I've had Covid so I have immunity." I said I'd been reading that people who'd had Covid AND got vaccinated had a very high level of immunity and I hoped she would go ahead and get the shots. She was skeptical: "I know a guy who had Covid and got the shots, and STILL got Covid." So then somebody came to conduct me to the machinery that scans the back of the eyeball, and SHE was wearing her mask under HER nose. After that Dr came in, Dr. Elizabeth Fahy, OD, FAAO. You guessed it. Her sergical mask kept slipping down and after a bit she stopped pulling it back up in order to use both hands. This was a DOCTOR. She sent me back with the second tech to redo one of the scans, and I asked the tech, "How come everybody on the staff of this place is wearing their masks under their noses?" "Because we can't breathe," she said crossly, "and anyway we're all vaccinated, so...." Not ALL of you, I thought but didn't say. The first tech sounds like an antivaxxer, but how is this tolerated in a medical establishment? Nose not covered might as well be no mask at all. These people were all working right in my face. I had my mask on correctly the whole time, and am fully shot, but was uneasy anyway, now that the world is full of Delta. In the hallway I saw even Dr. Love pull his mask down while talking animatedly with a visiting colleague. In every way the work they all did was excellent, comparable to what I had experienced at the Commonwealth Eye Clinic in Lexington KY for many years. No complaints at all about that. I considered leaving, but it's hard to get an appointment and I was overdue for a checkup and made the decision to stay, which I hope wasn't a bad one. I'll know two weeks from now, I guess.

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MidWest Eye Center - Exam room Chair

Exam room Chair

MidWest Eye Center - Wall in exam room

Wall in exam room

MidWest Eye Center - Floor in bathroom

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Floor in bathroom

Giovanetti Eyecare - Giovanetti Eyecare

Giovanetti Eyecare

4.5(30 reviews)
3.0 mi
•$$

After going to a few different places throughout the years (Thoma, Wing, etc) I finally found what…read moreI was looking for! My first experience at Giovanetti Eyecare impressed me. I came in for an acute eye problem and I could not possibly be happier with how I was treated and the attention to detail on the exam. 1) I was able to be squeezed in the same day due to the fact that I was having an acute issue that day. Dr. Joe stuck around when he was finished just to see me. 2) My eye exam was very thorough. 2 different tests were able to be completed in office to give me peace of mind. Dr. Joe took almost two hours of his time being very sure to rule out any serious issues. This meant a lot to me. 3) The staff was very friendly, professional. Certainly every visit doesn't warrant such an in depth appointment. However any doctor that would spend so long and stay late to me is a testament that they truly care about their patients. I'll be getting my next eye exam here and I would say that at least on the west side of Cincinnati Giovanetti has to be the best around.

My husband and I both wanted regular prescriptions for near sightedness. We received reader…read moreprescriptions. Called back and they could not give us the RX we wanted. A year later billed us for a missed appointment that they never told us about. I wrote a letter and received no response-the bills came every month. Bad business practice.

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Giovanetti Eyecare - Giovanetti Eyecare

Giovanetti Eyecare

Giovanetti Eyecare - Mark Giovanetti  Licensed Optician

Mark Giovanetti Licensed Optician

Giovanetti Eyecare

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America's Best Contacts & Eyeglasses

America's Best Contacts & Eyeglasses

5.0(2 reviews)
3.6 mi•Westwood

It was a great experience! Dr. Fox was a joy and made sure I was comfortable during the exam. Chris…read morewas so nice and encouraging when helping me pick out my glasses. He listened as I was very indecisive and gave me some tips and good options. I did the 2 for $95 deal and it was actually $95 nothing more or less. Very appreciative for their service!

I've been going to America's Best since they moved to my area several years ago. I did have to go…read moreto the one on Colerain when the Glenway location didn't have an optometrist once a few years ago. Hands down, I heavily prefer the Glenway location. The people there care about you, so you're more than a number. Today, I picked up lens for frames I already had (originally from America's Best). There was a glitch with the type I had. Chris showed it to me and explained how he was going to take care of it. He and Stacey were working on my glasses and when customers came in, they made sure to attend to them right away, while the other worked continuously on my glasses. That's the service I'm talking about. Service you really don't get any more from any store. I want to personally thank, Chris, Stacey, Cameron and the receptionist (I'm so sorry I didn't get her name) for always treating their customers with courtesy, a smile, professionalism and respect. Actually, all their staff has been that way. I only wish I could name them all. The prices are the best around, coupled with the customer service they provide, will always get my business! Thank you! Angela S.

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America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses - Sample glasses with the changeable frames.

Sample glasses with the changeable frames.

America's Best Contacts & Eyeglasses

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Kondash Stephen T - optometrists - Updated May 2026

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