when the owners of bahama bucks stopped responding to my calls & emails after agreeing to provide service for an event, a friend suggested i look into kona ice instead. i sent a panicked email late at night requesting a quote and by the next morning i had an email response and a phone call from the owner. very impressed with the customer service! we discussed the event, my needs, budget, and timeline and said they could do it. what a relief! they sent me a contract for payment and we had a phone call the day before the event to talk final logistics. the day of the event, everything went smoothly and they came through with exactly what was promised. they even stayed a few minutes after the end of the event time because we had a line of people waiting to get their yummy snocones! the flavor wave bus was a fun sight at our event and everyone enjoyed picking out their flavors and mixing for their own custom taste. and they had sugar-free options for people that need them! the owners of kona ice came to my rescue for this event and i cannot recommend them enough! read more