1. Kolettis Peter N MD

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Birmingham, AL

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Kolettis Peter N MD

5.0 (1 review)

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17 years ago

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Tuscaloosa Urology Center - Tuscaloosa Urology Center

Tuscaloosa Urology Center

3.3(6 reviews)
47.0 mi

I've used Dr. Poore for years and I wouldn't exchange him for anything. Years ago I thought I had a…read morebladder infection and went to two other urologists in Tuscaloosa. I didn't have an infection so I was sent on my way to deal with the pain. Dr. Poore was recommended to me, and on the day of my appointment, I learned that he is a caring and compassionate doctor. I didn't have a bladder infection but I had unrelenting bladder pain. Dr. Poore listened to my issue and I was left to get dressed. I was surprised when he returned to the exam room, sat down, and asked me to go through my history as an urology patient. During my discussion with him, something I said triggered him to say, "I think I know how to treat you." I was diagnosed with cystitis, and he did indeed know how to treat me. Every time I have an appointment, I always see him, he sits down, and he listens to my problem. For a few years, I was away from Tuscaloosa and saw another urologist. During the six years that I went to his clinic, I saw him one time and thereafter I saw the nurse practitioner. I am very thankful and fortunate to have Dr. Poore as my urologist.

I am extremely disappointed with the way I was treated at this office. The staff was rude,…read moredismissive , and completely unprofessional from the moment I arrived. Instead of showing any concern for patients, I was simply told that the doctor had somewhere to be and the office was closing early, so I would not be seen. Patients schedule appointments and often take time off work, arrange transportation , or wait while feeling sick to be seen. Closing early because the doctor has other plans, without making every effort to accommodate patients, is unacceptable. What made the experience even worse was the attitude of the staff. There was no apology, no empathy, and no attempt to offer a reasonable solution or reschedule in a professional manner. Customer service and patient care should be a priority in any medical office. Unfortunately, this office failed on both counts. I cannot recommend this practice and hope they improve how they treat their patients

Kolettis Peter N MD - urologists - Updated October 2026

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